What is the use of custom service in doe?

Dear Experts,
what is custom service & what is the use of that. any one would you please explain?
Thanks & Regards
Ashok Reddy Jalapu

Hi Asok,
Custom Services are services which are implemented by application developer or consultant during design time and plugged into SAP standard software to perform specific task.
These services are based on the customer requirements and is included into the flow blue print (standard flow defination of a data object).
For eg : While performing Delta-download, you need to archive some data in DOE based on their business requirements.
Regards,
Anil

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What is the use of Custom Controller in ABAP WebDynpro?

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Can you explain me about Custom Controller and its uses and some example on it?
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In addition to above,
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Can anyone help me what is the use of business and proxy service in osb?

Hi,
I am new in Osb what is the use of business service and proxy service in osb.
I know little bit proxy service is used for actual message flow. I saw some project proxy service invoking the (using service callout,routing and publish) service,but the wsdl of the services of the proxy and business service is same.
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xqueries of request and response.
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Edited by: 996674 on Apr 2, 2013 10:53 PM

Hi Raju,
Proxy Service - It is the starting point of you OSB application which deal with receiving messages, inducing logic in it like transformation, if-else, replace, java call outs,etc. You can put in your program logic here and then invoke a business service to route it to your Database or to any other queue as per your requirement.
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Cheers,
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What is the use of Data packet dim with Virtual cube with services

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What is the use of creating proxy services using WSDL.

Hi
Am a beginner in ALSB and i have a basic question. Business services are created using WSDL,thats sounds logical as we need to invoke the actual backend services .
Proxy services are connected to business services and what is the need that it can be e created using WSDL.
What is the use of creating proxy services using WSDL.

Hi,
I beleive you are confused because of the apparent inclusion of transport information in WSDL (that is the host:port/endpoint where the service is hosted). However, if you refer to the w3c specification of WSDL1.0 ([url http://www.w3.org/TR/wsdl]www.w3.org/TR/wsdl), you will find that WSDL has three separate sections:
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2. The message information ie message and port sections that specify the parameters and the operations
3. The service section that specify the actual protocol and endpoint binding.
Ideally, a WSDL can be broken down into these three separate components. Any WSDL containing the first two is called an abstract WSDL and is used for a top-down approcah for web services, and if the third part is used, then you get a concrete WSDL, containing invocation end-point also.
Comming back to your question one can typically use an Abstract WSDL for creating proxy service. This way, the service requester and integration can go on two separate threads where the common denominator or agreement between these two parties in terms of operation name and data element are imposed using the WSDL.
Thanks and Regards
Vivek Nandey
BEA Certified Developer for Integration Solutions

I reached my 1000th hour logged on the phone with customer service

I've been using Verizon jetpacks for 9 months now. Seemed like a sweet deal. Prepaid. Convenient. Fast and reliable. WRONG! I logged my 1000th hour on the phone with customer service today after a 5 hour "troubleshooting" session, second one this week. I've been having to make this exact 5 hour phone call every week sometimes up to 4x per week. I've never spent less than 3 hours on the phone or gone more than 4 days without having to contact customer "service." Naturally, this is pretty ignorant sounding. But, I paid $100 for a significantly small amount of data. I prepaid to be exact. For a service to be rendered one must be able to receive the service paid for. That's simply not the case. I paid $100 for this data already and can't actually use it with any convenience. Unless of course, 5-20 per week on the phone with customer service is typical of any other company. Other than Virgin Mobile, No. It's in fact an extremely absurd amount time for ANY customer to spend on the phone with ANY customer service. No exception. I feel rather abused, used and ****** over by this so call "service". I lost 6 clients. They all sued me in small claims for $3000 each for failing to maintain my end due to my weekly dose of hours on the phone with customer service and NOT doing the job I was employed to do. Nope. Instead, I spent my time with Verizon Customer Service and COURT! Yay! So, I've lost my home, my car was repo'd, $18k loss, 6 customers... and not one time has Verizon spent one second and said to me "Verizon could be the problem"... NEVER has that been the case in all 1000 hours logged. Interesting? No. Just abusive. I resent having to call customer service at all any more. It's even causing my mental health to suffer after all this. You know what is found every time? I'm on a prepaid plan on a device customer service told me to purchase. But wait... thats the second device. Every week I'm told The OTHER device is the one that works with this plan... then a few days later, no that other device is the one that works with the plan, a few days later... The OTHER DEVICE IS THE ONE THAT WORKS.. FFS. See a pattern? I've been directed by Verizon to replace my device 3 times, at $100+ per device plus the $10 sim card, plus the 5 hours on the phone with them every few days. I'd say there's an issue with customer service. First, yes it IS possible there is an issue on YOUR end. I'm pretty sure that having to buy a new device every time I call isn't really the best answer. Second, for the extremely limited amount of data I can't afford to watch a video for fear of capping my data before the end of the 30 days because its 10gig of data. Yeah, 2 whole movies worth! Third, its possible to be wrong, yet Verizon has never, not one single time chose to check their end. ALWAYS and ONLY my end. I don't find that surprising or ironic, I find it the most ignorant and worst customer service in existence only second to Virgin Mobile. Virgin mobile did finally acknowledge the issue was in the broken tower nearby. It took them 6 months and yes... 100's of hours on the phone. Verizon hasn't made any effort to accept responsibility for this issue. I'm sure they are very sincere when they are consuming my 5 hours per phone call trouble shooting my device for the third time this week. It's actually to the point where they have violated their terms of service and failed to look into an issue on their end. The tower has been hit. Hmmm... Ironic. Its quite a distance from here, but is a main tower that has caused an outage across my state. Verizon couldnt tell me that? Is that admitting your wrong so hard to do that it's easier to spend 5 hours on the phone trouble shooting my device than 5 mins looking for outages? Yeah, it could have saved my house and job, but I'm the customer... clueless idiot at the mercy of a company who is never wrong nor makes an effort to correct an issue on their end before stealing my hours from me. At one point, I actually fell asleep in my 2nd hour on hold. Customer service? Nope, a waste. I could dig it if this issue was on my end, but I'm confident that spending up to 20 hours a week troubleshooting to no avail is a HUGE red flag that its not on my end after all. Only cost me a house, a job, car and $18k plus court costs and fees. Fair? Nope. But it would be nice if just ONCE there was an initiative to provide actual support to a customer. I KNOW if this is my experience it is impossible to be an isolated incident with me alone. If I'm tying up 5 hours on the phone, what is the next guy doing? waiting to trouble shoot his box for the next 5 hours over a downed tower. Pride is what that is. People too proud to be wrong at someone else's expense. Definitely an issue if I've paid $900 in 9 months and I spent more hours on the phone with customer service than I have online. Pretty ******. Verizon, you ARE WRONG. Owning it would save the embarrassment of having to ***** about it on this site. I didnt' deserve my losses and it was at my expense and it is STILL at my expense that I'm having to contact that 888-294-6804 number. I've got it memorized like it was my best friends number - that's how often and how many times i've used it. Shame how simple it would be if Verizon wasn't so ******* proud and spent a few moments looking for issues on their end before stealing 5 hours from me doing the obvious over and over and over again... Small claims can be used to sue up to $3k. Looks like that's my only alternative, perhaps if I do that maybe checking for issues on their end will occur instead of pretending its impossible. It feels like I went to mcd's and paid for a meal at the window that took 5 hours to get a bag of raw patties thrown at me from inside after sitting at the window for 5 hours and waiting. I'm wrong of course. I'm am the customer. How could I possibly be right? I've troubleshooted my device over 1000 times. Of course its on my end. Must be.... 1000 times isn't enough to find out there's a potential issue that isn't related to my specific device, no? Is it gonna take 1000 more hours on the phone before one of the representatives decide to look for an outage before the 5 hours of daily trouble shooting? Thats a huge red flag that just keeps getting ignored. I can't think of any other companies besides these two internet providers that finds that acceptable. Better Business Bureau didn't. I'll be filing that complaint with them next. High time Verizon stepped off such a prideful pedestal and seek a remedy before a class action suit sinks them in the future from all other raging bitches not being provided with reasonable service. It's not a rant, this has been a life shattering experience for me and a simple quick check for an issue on their end could have prevented it. BAD BAD BAD Customer service policies to keep a customer on the phone for that length of time to repetitiously check the exact same thing repeatedly every few days. Disgusted. How dare that term "service" even be used if they can't provide "service" via support or otherwise. I'm on the internet finally after 10 hours and the news reported the Verizon tower down. Not verizon... A police officer interviewed on a Detroit News station instead. God knows police have nothing better to do in Detroit than make news appearances for verizon.

Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
In my city small claims is $5000.00
And over that amount you can go to a superior court to have your issue settled.
http://www.bbb.org
Good Luck, Elector

Appalled by the lack of customer service - NEW PHONE is DEFECTIVE

I was leaving for California at the end of July and needed a battery for my Galaxy Note 2. There were none to be found. Verizon agreed to allow me early upgrade to the Galaxy Note 3. After daily phone conversations with customer service, I finally got my phone 4 days after it was to be shipped next day air. I had to pay $75 California tax and a $15 next day fee. I live in Massachusetts and although we are known as "Taxachusetts" - it would not have been that much if sent to my home. Needless to say, I get the phone and it is unable to hold a charge (not being used) for more than 8 hours. I called customer service at least 10 times for a matter of at least 8 hours and have no resolution. I cannot get a new phone because I am beyond the 2 week deadline - "Really?" at that point I had the phone for 3 1/2 weeks. I have a phone bill sitting on my table for $418.00 (to include equipment) - I will not pay for this phone until they send me a new one. I do not think that is unreasonable, yet, each of the 10 customer service and supervisors I spoke with told me that is not possible - no one could do that for me...Look, all I want is a phone that works and VERIZON WILL NOT ASSIST ME WITH THIS SITUATION!!! I have been a customer for a long time and am absolutely appalled by the lack of customer service!!! I am asking those on here for help. What carrier should I move to? Evidently Verizon does not need my service - and I am happy to share with my "Friends and Family" what a deceptive company this is. So what do you all suggest?

It's as my original messages states. After taking the iPhone5 to a verizon store and being told is was a known defect with the screen, we sent the phone back and received a refurbished phone. After weeks, we were sent an email with a picture imbedded that would not display. It stated the phone had internal damage. We certainly would not have returned the phone had we not been instructed to do so by Verizon or if it was damaged. We requested to send the refurbished IPhone back - we would have rather paid for a brand new phone than $300 for a refurbished one. We were told we could not. Beyond this - the support was unreal. The first person we spoke stated there was zero record of our original call to support to return the phone although our detailed calling bill showed a 35 min call. Three calls later and no one was able to show us the damange, prove it was our phone, etc. I'm not convinced this isnt some sham to get more money to be honest. We've been with you for 10 years. I do not want to pay for a refurbished phone especially when a verizon tech instructed us to send the original back due to a defect.
      From: Verizon Wireless Customer Support <[email protected]>
To: flash sam <[email protected]>
Sent: Tuesday, October 28, 2014 4:16 PM
Subject: - Appalled by the lack of customer service - NEW PHONE is DEFECTIVE
#yiv7047612359 img
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A message from the Verizon Wireless Community
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Appalled by the lack of customer service - NEW PHONE is DEFECTIVE
created by Verizon Wireless Customer Support in Verizon Wireless Services - View the full discussion             There's no need to consider canceling service with us flashsam. This is certainly not the wireless experience we want you to have! Let's take a look and see what options are available and keep you as a happy wireless customer. If you can send us a private message then we can look into this.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport    Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Verizon Wireless Services by email or at Verizon Wireless Community
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What is the use of confirmation tab in Purchase order ?

what is the use of confirmation tab in Purchase order?

Hello Balaji
In Purchasing, the term Confirmation is an umbrella term for various kinds of information provided by a vendor to a customer with regard to ordered goods.
Possible types of confirmation include the following:
Order acknowledgments
Loading or transport confirmations
Shipping notifications. (Note that shipping notifications may also be referred to by a number of other names, including "advice (note)", "advice of dispatch", "ship notice", and "advance(d) shipping notice" ("ASN").)
A further form of confirmation frequently used in Purchasing is the Inbound Delivery, which is created on the basis of an incoming shipping notification. The shipping notification represents a vendors confirmation to a purchasing organization of a delivery date for a certain quantity of ordered materials (or the date of performance of ordered services).
You can enter incoming vendor confirmations manually. Alternatively, you can receive them via EDI and have them processed automatically.
When working with vendor confirmations, you have the following options:
You can enter the order acknowledgment number if you simply wish to provide a basis for monitoring the receipt or non-receipt of acknowledgments.
You should enter the confirmed quantities and delivery dates if you wish to provide more detailed information in support of the purchasing, inventory management, and materials planning/control functions within your enterprise.
Regards

What is the use of change pointer concept in ale?

what is the use of change pointer concept in ale?
Edited by: Alvaro Tejada Galindo on Feb 6, 2008 5:10 PM

ALE Architecture:
It consists of an Outbound process, an Inbound process, and an Exception Handling process.
Outbound Process:
ALE Outbound Process in SAP sends data to one or more SAP Systems. It involves four steps.
1. Identify the need of IDoc: This step starts upon creating a application document, can relate to a change to a master data object.
2. Generate the Master IDoc: The document or master data to be sent is read from the database and formatted into an IDoc format. This IDoc is called as a Master IDoc.
3. Generate the Communication IDoc: The ALE Service layer generates a separate IDoc from the Master IDoc for each recipient who is interested in the data. Separate IDocs are generated because each recipient might demand a different version or a subset of the Master IDoc. These recipient-specific IDocs are called Communication IDocs and are stored in the database.
4. Deliver the Communication IDoc: The IDoc is delivered to the recipients using an asynchronous communication method. This allows the sending system to continue its processing without having to wait for the destination system to receiver or process the IDoc.
Inbound Process:
The inbound process receives an IDoc and creates a document in the system.
1. Store the IDoc in the database: The IDoc is received from the sending system and stored in the database. Then the IDoc goes through a basic integrity check and syntax check.
2. Invoke the Posting Module: The control information in the IDoc and configuration tables are read to determine the posting program. The IDoc is then transferred to its posting program.
3. Create the Document: The posting program reads the IDoc data and then creates a document in the system. The results are logged in the IDoc.
Over view of IDocs:
IDoc is a container that is used to exchange data between any two processes. The document represented in an IDoc is independent of the complex structure SAP uses to store application data. This type of flexibility enables SAP to rearrange its internal structure without affecting the existing interface.
IDoc interface represents an IDoc Type or IDoc data. IDoc Type represents IDocs definition and IDoc Data is an instance of the IDoc Type.
IDoc Types:
IDoc type structure can consist of several segments, and each segment can consist of several data fields. The IDoc structure defines the syntax of the data by specifying a list of permitted segments and arrangement of the segments. Segments define a set of fields and their format.
An IDoc is an instance of an IDoc Type and consists of three types of records.
i. One Control record: each IDoc has only one control record. The control record contains all the control information about an IDoc, including the IDoc number, the sender and recipient information, and information such as the message type it represents and IDoc type. The control record structure is same for all IDocs.
ii. One or Many Data records: An IDoc can have multiple data records, as defined by the IDoc structure. Segments translate into data records, which store application data, such as purchase order header information and purchase order detail lines.
iii. One or Many Status records: An IDoc can have multiple status records. Status record helps to determine whether an IDoc has any error.
Message in IDoc Type:
A Message represents a specific type of document transmitted between two partners.
Outbound Process in IDocs:
Outbound process used the following components to generate an IDoc. A customer model, and IDoc structure, selection programs, filter objects, conversion rules, a port definition, an RFC destination, a partner profile, service programs, and configuration tables.
The Customer Model:
A customer model is used to model a distribution scenario. In a customer model, you identify the systems involved in a distribution scenario and the message exchanged between the systems.
Message control:
Message control is a cross application technology used in pricing, account determination, material determination, and output determination. The output determination technique of Message control triggers the ALE for a business document. Message control separates the logic of generating IDocs from the application logic.
Change Pointers:
The change pointers technique is based on the change document technique, which tracks changes made to key documents in SAP, such as the material master, customer master and sales order.
Changes made to a document are recorded in the change document header table CDHDR, and additional change pointers are written in the BDCP table for the changes relevant to ALE.
IDoc Structure:
A message is defined for data that is exchanged between two systems. The message type is based on one or more IDoc structures.
Selection Program:
Is typically implemented as function modules, are designed to extract application data and create a master IDoc. A selection program exists for each message type. A selection programs design depends on the triggering mechanism used in the process.
Filter Objects;
Filter Objects remove unwanted data for each recipient of the data basing on the recipients requirement.
Port Definition:
A port is used in an outbound process to define the medium in which documents are transferred to the destination system. ALE used a Transactional RFC port, which transfers data in memory buffers.
RFC Destination:
The RFC destination is a logical name used to define the characteristics of a communication link to a remote system on which a function needs to be executed.
Partner Profile:
A partner profile specifies the components used in an outbound process(logical name of the remote SAP system, IDoc Type, message type, TRFC port), an IDocs packet size, the mode in which the process sends an IDoc (batch versus immediate), and the person to be notified in case of error.
Service Programs and Configuration Tables:
The outbound process, being asynchronous, is essentially a sequence of several processes that work together. SAP provides service programs and configuration tables to link these programs and provide customizing options for an outbound process.
Creation of IDoc:
Basic Type:
Basic IDoc type defines the structure and format of the business document that is to be exchanged between two systems.
Segments:
Segments form the basic building blocks of an IDoc type and are used to store the actual datta. A segment type is the name of a segment and is independent of the SAP elease. A segment definition is the release-specific name of a segment.
Steps in creating Segments:
T.Code WE31
Enter the name for your segment type and click on the create icon.
Type the Short text.
Enter the variable names and data elements.
Save and Go back.
Go to Edit -> Set Release.
Repeat the steps to create more segments.
IDOC TYPE:
Business data is exchanged with an external system using the IDoc Interface.
IDoc types (Special Structures) An IDoc type is defined through its permitted segments. Segments can be dependent on each other (parent and child segments). The IDoc interface can check for each IDoc whether thhe segments contained are compatible with thhe definitiion of its type. This systax check is activated or deactivated in the Partner Profiles.
Steps in creating IDoc Type:
T.Code WE30 to create IDoc Type.
Enter the Object Name, Select Basic Type and click Create Icon
Select the create new option and enter a description for your basic IDOC type and press enter
Select the IDoc name and click Create icon
The system prompts us to enter a segment type and its attributes
Choose the appropriate values and press enter
The system transfers the name of the segment type to the IDoc editor.
Follow these steps to add more number of segments to Parent or as Parent-child relation.
Save it and go back.
Go to Edit -> Set Release.
Message Type:
Steps in Creating Message Type:
T.Code WE81.
change the details from Display mode to Change mode
After selection, the system will give this message "The table is cross client (See help for further info)". Press enter.
Click New Entries to create new Message Type.
Fill details
Save it and go back.
Assign Message Type to IDoc Type:
T.Code WE82
Change the details from Display mode to change mode.
After selection, the system will give this message "The table is cross client (See help for further info)". Press enter.
Click New Entries to create new Message Type.
Fill details
Save it and go back.
<REMOVED BY MODERATOR>
Edited by: Alvaro Tejada Galindo on Feb 6, 2008 5:10 PM

What is the use of having process profiles in SPP?

Dear all,
what is the use of process profile in spp? it says we use it for specifying packaging methods and packaging sizes, but what are they used for?
can someone throw some light on it please?
regards,
binod

Hi Binod,
You define a process profile in Customizing for SCM Basis under Planning Service Manager ® Define Process Profile. A process profile includes a method for package creation and the maximum number of planning objects that a package can contain.
This is one of the steps in creating a Planning Service Manager Jobs.
If you setup a PSM job and run it then you get a clear idea.
Please have a look at the below link:-
http://help.sap.com/saphelp_scm2007/helpdata/en/42/cc2978ebc16bb1e10000000a1553f6/frameset.htm
Thanks,
KD

What is the use of Alternative Calculation Type =2 and 4

Dear Friends
In pricing procedure in gross value, Net value for Item and Net value has Alternative calucation type is 2.
What is the use of it?
Without using it these value line are also fetching net value then what is the work of it. Please give me detail information with its effects in pricing condition tab page in sales document.
Thanking You
Arun

Arun biswal,
Correct Biswal. We have at varoius stages within Pricing procedure the "net value" which is calculated. Not only the alternative calculation type "2" is used if you notice carefully they are stored as subtotals at various levels.
For Ex Gross Value --> Subtotal =1 --> Calc type = 2
similarly for Net value for Item --> Subtotal =2 --> Calc type = 2
Net value 2 --> Subtotal =3 --> Calc type = 2
See, these are used to calculate the net value at various levels in pricing. The calculation Type has got a set of routines that will facilitate us in pricing. SAP has provided certain clauclated formulas or routines to facilitate us during calculation within pricing . Here the "2" is used for calculation without tax and store it as subtotal and display it or use it for further calculations.
We can use this "netvalue" amount for further calculations. It is used for clarity purpose when you issue a statement to customer. (like Confirmation order) at various levels like discount amt involved, Freight involved, Rebate amount invloved.....
Even without this Calc type or using sub total u can proceed....
Finally we have TOTAL --> Subtotal =A --> Calc type = 4
In the above line we have Calc type as 4, which means when you use TAX this calc type is used .
Routines are used to facilitate your process....
Regards
Sathya

What is the use of custom service in doe?

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