What's the best way to report a fault?

How exactly do you report it? Is there a particular method or should I just send them an email or, something? I've found for instance on BT.com a link to "diagnostics.bt.com" that claims it'll solve my connectivity issues but when I try and use it, it just says I don't appear to be using a Home Hub (which is correct, I have a HH5 but I don't use it, I connect using an Openreach HG612 modem and my own 7800DXL router). I'm just wondering if I connect my HH5 up so this particular test will actually work, will it just faff around giving me troubleshooting tips or just say "there doesn't appear to be anything wrong so sod off" message or will it give me the choice of reporting a fault.
I've done a speed test on the wholesale website and that was inconclusive or didn't think anything was wrong (there clearly is, my connection was fine right up until mid March when it started to become unstable and it's dropping regularly ever since and has caused my speed to droped from 37mbit to below 27mbit). I did pos ton here about the issue actually but that didn't really confirm anything, think general consensus was I have a fault somewhere.
Cheers for any help.
Solved!
Go to Solution.

you could try this link https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdG... and select live chat
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • HT1349 I lost/had my iPhone stolen. Tried using Find My iPhone and it's offline. It was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

    Tried using Find My iPhone and it's offline. It (Find my iPhone) was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

    Find My iPhone is good for misplaced iPhone but not good for thief and it was never meant to be.
    You chance of getting it back is very small.
    There are a few things you can try.
    Try remote lock/wipe your iPhone through Find My iPhone.
    https://www.icloud.com
    You can report to the police, cell carrier (expensive cell charges for international calls, roaming etc)
    Change all the passwords used in iPhone: Apple ID, E-mail, Bank Account ....
    http://support.apple.com/kb/HT2526

  • Custom Report : What is the best way ?

    Hi!
    My customer doesn't like native TestStand 's report layout. He would prefer something like the example enclosed to this post.
    What is the best way to achieve this ?
    XSL customizing (seems heavy work) ?
    Using the report generation toolkit  and a Word template ?
    Any other idea ?
    Attachments:
    Report Style.JPG ‏115 KB

    Have you examined all of the examples found in the TestStand help:

  • What is the best way to display a Interactive Report having 20 columns

    Hi,
    I am having a Interactive Report having many columns (around 20).
    What is the best way to display that report...by default we have to scroll it horizontally to see all the columns.
    I want to avoid Horizontally Scrolling.
    Thanks,
    Deepak

    Hello Deepak,
    You mean apart from using a smaller font size or a bigger monitor?
    You can think about combining / wrapping columns (so more data in one column).
    Or hide some less important data and show that only on demand.
    Greetings,
    Roel
    http://roelhartman.blogspot.com/
    You can reward this reply by marking it as either Helpful or Correct ;-)

  • What is the best way to produce different report types out of the same SSRS Report

    So I have a request to produce different report types based on a "Line Of Business" Parameter that is provided. I know that SSRS sometimes struggles with gathering the Metadata based on IF Statements.
    What is the best way to provide multiple different report types with different data based on the "Line Of Business" Parameter that is provided? Can I simply do this via the SQL Stored Procedure? And how so that the Metadata is collected correctly?
    Just don't know what the generally accepted business principle is on this and how to go about doing it.
    Thanks in advance for your review and am hopeful for a reply.

    Hi ITBobbyP,
    Per my understanding that you have create an parameter (Line Of Businiess) to get diffetent types of report, I would like to confirm with you want do you mean about the different report types?
    Is that mean you have table and one column named Report type, you want to filtered on this column? Or the report type you mean is like Parameterized reports,Linked reports,Snapshot reports,Subreports and so on.
    If want you want is through the selection of the parameter to change the report type(Parameterized reports,Linked reports,Snapshot reports,Subreports ..),currently it is impossible to acheive this.
    If you still have any problem, please try to provide more details information about your reqirements, the sampe data in the table, the report structure you have designed and so on.
    Any problem, please feel free to ask.
    Regards,
    Vicky Liu
    Vicky Liu
    TechNet Community Support

  • What is the best way to call a report from within a report

    What is the best way to call a report from within a report(master / Detail concept)
    A type of drill down report
    Oracle Database 10g
    Forms 10.1.2.0.2
    Report Builder 10.1.2.0.2

    Hi
    Have a look in this link, certainly you will get fix, if not just post a comment on blog, will get reply soon
    http://windows7bugs.wordpress.com/?s=oracle+10g+bug

  • Infoview - What's the best way to have Shortcuts to Reports?

    Our Infoview users create shortcuts to reports that are in the Public Folders area
    by selecting the check box next to the report and then selecting organise and add to my favourites.
    This is placing what we thought was a shortcut to the file in My Folders > Favourites
    The problem is that this is not creating a shortcut to the report but making a copy of it and placing in My Favourites area.
    When the original report is altered then the copy obviously is not and is causing issues.
    My question is what is the best way of just making a shortcut to the actual report and not a copy.
    I understand there is also a categories area that may be able to add shortcuts but donu2019t have much info on this.
    Is anyone able to let me know how this can be done and some steps in doing this?
    Thanks for your help.

    If it's CR, then change it under the CR Job server.  If it's webi then under the Adaptive Job server if in XI 3.1 or in XIR2 under Webi job server/destinations/inbox.

  • What's the best way to merge, restore or reconstruct iPhoto and Aperture libraries to resolve images that are not found/offline?

    Hey there, Apple Support Communities.
    To start, I'm working on a MBP Retina 15" with a 2.3GHz i7 processor and 16 GB of RAM.  10GB free on a 256GB SS HD.  Attached are two external HDs - one 1TB Western Digital portable drive from 2011, one 2TB Porsche LaCie non-portable drive from 2013; both connected via USB.  All photo libraries in question are on the external drives.
    I have Aperture 3.5.1 and iPhoto 9.5.1.  I prefer to work in Aperture.
    The Issue(s)
    Over the years, I have accumulated a number of iPhoto libraries and Aperture libraries.  At one point, I thought my WD drive was dying so I purchased the LaCie and copied all libraries over the the LaCie drive.  (Turns out, there's probably an issue with my USB port reading drives, because I can once again see the WD drive and occasionally I can't see the LaCie drive.)
    So now I have old version of some libraries on the WD drive, and new versions on the LaCie drive.
    When I was moving things, I ran the software Gemini to de-dupe my iPhoto libraries.  Not sure what effect that may have had on my issues.
    In my main Aperture library and in some iPhoto libraries, I get the image-not-found badge or exclamation point.  I've dug through the hidden Masters folders in various libraries to find the original image.  In some cases, I have been able to find the original image, sometimes in a different version of the iPhoto library.
    My Question(s)
    1.  For Aperture libraries that have missing originals, is there some magical way to find them, or have they just disappeared into the oblivion?
    2.  For iPhoto libraries that have missing originals and I have found the original in another iPhoto library, what is the best way to proceed?
    3.  Are there quirks to merging iPhoto and Aperture libraries (by using the Import->Library) feature that I should be aware of?
    TL;DR: Too many iPhoto and Aperture libraries, and not all the original pictures can be found by the libraries anymore, though some originals still do exist in other libraries.  Steps/process to fix?
    Thank you!  Let me know if you need add'l info to offer advice.
    With appreciation,
    Christie

    That will not be an easy task, Christie.
    I am afraid, your cleaning session with Gemini may have actually removed originals. I have never used this duplicate finder tool, but other posters here reported problems. Gemini seems to replace duplicate original files in photo libraries by links, and this way, deleting images can cause the references for other images to break. And Aperture does not follow symbolic links - at least, I could never get it to find original files this way, when I experimented with this.
    1.  For Aperture libraries that have missing originals, is there some magical way to find them, or have they just disappeared into the oblivion?
    You have to find the originals yourself. If you can find them or restore them from a backup, Aperture can reconnect them. The reconnect panel can show you, where the originals are supposed to be, so youcan see the filename and make a Spotlight search.
    For iPhoto libraries that have missing originals and I have found the original in another iPhoto library, what is the best way to proceed?
    Make a copy of the missing original you found in a folder outside the iPhoto library. You can either open the iPhoto library in Aperture and use "File > Locate Referenced file" to reconnect the originals, or simply reimport them. Then Lift&Stamp all adjustments and metadata to the reimported version.
    See this manual page on how to reconnect originals:  Aperture 3 User Manual: Working with Referenced Images  (the paragraph:  Reconnecting Missing or Offline Referenced Images)
    Are there quirks to merging iPhoto and Aperture libraries (by using the Import->Library) feature that I should be aware of?
    References images will stay referenced, managed will remain managed. You need to unhide all hidden photos in iPhoto - this cannot be done in Aperture.
    and not all the original pictures can be found by the libraries anymore, though some originals still do exist in other libraries.  Steps/process to fix?
    That is probably due to Gemini's replacing duplicate originals by links, and your best cause of action is to fix this before merging the libraries. Reconnecting can be done for your iPhoto libraries in Aperture.

  • What's the best way to import ALL of my photos (34k +) and then share?

    *Part I - importing:*
    I've got approximately 34,400 photos on a networked drive that I need to be able to control using iPhoto. I want these files to stay on the network drive, but also be controlled by iPhoto (organized by date). Right now our photos folder on the network drive is a bit of a mess, some folders are named by date only and some are named by the event itself ("birthday 2009", etc.). I want this naming to go away in place of the iPhoto method (by date only). FYI, I am familiar with how to get to the "original" and "modified" folders/files within the iPhoto Library.
    Question: Is there a way to get iPhoto to organize the photos (all by date) an leave the original photos on the networked drive? or do I need to:
    > Import ALL photos into my iPhoto with the "import photos into iPhoto Library" option checked (iPhoto copies all original files to my laptop hard drive)
    > Then manually move the file structure (all new folders created - by date) back to my networked drive
    > THEN...remove all photos from the iPhoto Library and re-import the newly organized photos from the network drive but unchecking the "import photos into iPhoto Library" option.
    Right now, both of our MacBook Pro's use iPhoto to access those photos independently of one another (each laptop does their own thing). This also creates problems because when files are imported on my laptop they are saved locally (on my laptop) and not on the network drive, same goes for my wife's laptop. Then she's not able to see those new photos.
    *Part II - sharing:*
    I'm also in the process of trying to figure out the best way to share all of our photos between our different laptops. Using the "sharing" function in iPhoto isn't ideal since that requires both laptops to be on.
    My understanding of sharing the iPhoto library itself (having it saved on the networked drive) between two laptops is that only one laptop can access this library at a time, or there's potential of having the files become corrupt (two laptops trying to access the file at the same time).
    Question: What's the best way to share photos between two laptops?
    Thanks in advance

    RONBO
    Is there a way to get iPhoto to organize the photos (all by date) an leave the original photos on the networked drive?
    Yes there is. But I don't recommend it as a way of working with iPhoto.
    Simply go to iPhoto Menu -> Preferences -> Advanced and uncheck 'Copy Files to the iPhoto Library on Import'.
    Now iPhoto will not copy the files, but rather simply reference them on your HD. To do this it will create an alias in the Originals Folder that points to your file. It will still create a thumbnail and, if you modify the pics, a Modified version within the iPhoto Library Folder.
    However, you need to be aware of a number of potential pitfalls using this system.
    1. Import and deleting pics are more complex procedures
    2. You cannot move or rename the files on your system or iPhoto will lose track of them on systems prior to 10.5 and iPhoto 08. Even with the later versions issues can still arise if you move the referenced files to new volumes or between volumes.
    3. Most importantly, migrating to a new disk or computer can be much more complex.
    The problems arise when you change the path to the Files. iPhoto has no way of reconnecting that path and you could find yourself resolving aliases one at a time for all 34k Photos.
    Other apps, such as Aperture have a command to re-connect with the master files.
    FYI, I am familiar with how to get to the "original" and "modified" folders/files within the iPhoto Library.
    Good for you but never, ever access the files this way. Period. Within the iPhoto Package File there are no user sercviceable parts.
    All your work gets done in the iPhoto Window. Everything you need to do can be done from there - and must be.
    Then manually move the file structure (all new folders created - by date) back to my networked drive
    Never, ever break up the internals of the iPhoto Package File. You'll break iPhoto if you do.
    Also, what format is that Networked Drive? iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.
    Question: What's the best way to share photos between two laptops?
    If simultaneous sharing is your goal then you need to use a Media Server app. iPhoto isn't one.
    The key really is the format of the NAS. IF you can make it Mac OS Extended (Journaled) then you can easily store your Library on it and share it. Otherwise you need to use another application for the job.
    Regards
    TD

  • In Acrobat Professional 8, what is the best way to insert/combine multiple pdf's together in a large

    In Acrobat Professional 8, what is the best way to insert/combine multiple pdf's together in a large volume?
    We have 300 pdf reports and need to insert a 2 page cover page infront of each report. Not sure if Batch processing is best???
    Thanks for any tips.

    Probably each cover page is different too. I would probably just bite the bullet and do each individually. I would create the 2 cover pages in WORD or other word processor and print to cover.pdf. Then open a PDF and Pages>Insert Pages or the cover.pdf to the front of the open PDF and save as to the current PDF. Then repeat 299 times. Each time you would make the appropriate change to the DOC file and print a new cover.pdf file (you might want to turn off open in Acrobat for this processing in the printer properties to save time). Probably a good idea to keep a list of the files to check off what has been done (you can generate a list in DOS by Start>cmd, change the directory to your location [cd path], and do "dir >>list.txt". That will give you a list to use.). There may be an easier way, but by the time you get it figured out you might be done this way.

  • What is the best way to increase my macbook pro's memory, it is 4g now.

    What is the best way to increase my Macbook's memory? it is a 4g now.

    And what is the exact model of MBP that you have?
    Normally, assuming your Mac supports more than 4 GBs, the best way is to buy the specific RAM required for your machine to replace the RAM that is now installed. But we can't tell you that without knowing what model you have.
    Open System Profiler in the Utilities folder and report what you find displayed for the Model Identifier.

  • What is the best way to export the data out of BW into a flat file on the S

    Hi All,
    We are BW 7.01 (EHP 1, Service Pack Level 7).
    As part of our BW project scope for our current release, we will be developing certain reports in BW, and for certain reports, the existing legacy reporting system based out of MS Access and the old version of Business Objects Release 2 would be used, with the needed data supplied from the BW system.
    What is the best way to export the data out of BW into a flat file on the Server on regular intervals using a process chain?
    Thanks in advance,
    - Shashi

    Hello Shashi,
    some comments:
    1) An "open hub license" is required for all processes that extract data from BW to a non-SAP system (including APD). Please check with your SAP Account Executive for details.
    2) The limitation of 16 key fields is only valid when using open hub for extracting to a DB table. There's no such limitation when writing files.
    3) Open hub is the recommended solution since it's the easiest to implement, no programming is required, and you don't have to worry much about scaling with higher data volumes (APD and CRM BAPI are quite different in all of these aspects).
    For completeness, here's the most recent documentation which also lists other options:
    http://help.sap.com/saphelp_nw73/helpdata/en/0a/0212b4335542a5ae2ecf9a51fbfc96/frameset.htm
    Regards,
    Marc
    SAP Customer Solution Adoption (CSA)

  • What is the best way to migrate from Forms to ADF?

    We are in a big quagmire. Our company has been into Oracle Forms development for over 15 years. We have applications developed in Forms 6i and 10g. We have about 5 products and these 5 products have about 25 to 30 different versions. i.e. we maintain about 30 different versions of our applications. Each version of the application has about 100 forms and 100 reports.
    Now, since Forms has come to the End of life from 11g we want to move to ADF. We tried Forms to ADF migration tools but failed. So now we have decided to manually rewrite the applications in ADF.
    Our Forms / PL/SQL developers, designers and analysts (total about 40) are all Oracle Forms people. They have no experience in Java.
    What I want to know is:
    (1.) What is the BEST way to achieve this?
    (2.) Do we have to learn Java, JSF and ADF?? (i.e. All 3)?
    (3.) Is it mandatory to learn JSF??
    (4.) Assuming, comprehensive training can be given, how long will it take for Forms people to learn ADF?
    (5.) What type of training will be required?? (Java, JSF, ADF, JDeveloper etc.)
    (6.) How LONG will this take? i.e. to train all 40 and then get rewrite an application of 100+ forms and 100+ reports? (Ballpark is OK).
    (7.) Any other technologies we should learn??
    Edited by: user12240205 on Jul 18, 2012 5:48 AM

    Obvoiusly the longer you have for training the better but I think the minimum would be
    1) Java skills - I think to start off, 1 or two days reading something like Head First Java http://www.amazon.com/Head-First-Java-Kathy-Sierra/dp/0596009208
    2) I'd then get "The Quick Start Guide to Fusion Development" http://www.amazon.com/Quick-Start-Oracle-Fusion-Development/dp/0071744282/ref=sr_1_1?s=books&ie=UTF8&qid=1343201618&sr=1-1&keywords=jdeveloper+quick (declaration: I'm the author so have a vested interest, but I still think its a good place to start. - this should be about 2-3 days to read and also to try things out.
    3) In parallel I'd be watching these ADF Insider Basics http://www.oracle.com/technetwork/developer-tools/adf/learnmore/adfinsider-093342.html#a1 - a couple of hours
    4) I'd then try this tutorial http://www.oracle.com/webfolder/technetwork/tutorials/obe/jdev/obe11jdev/ps1/ria_application/developriaapplication_long.htm - 3 hours.
    5) Optionally, if you are coming from a Forms background I would also read http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/SummitADF/SummitADF_Redevelopment.pdf and watch http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/Forms_Redevelopment_ADF/Forms_Redevelopment_ADF.html - which is about 2 hours of work.
    I think this would be the absolute MINIMUM to at least be able to build some basic applications and to start feeling your way - everything else outlined in the "ADF COLLATERAL TOUR" http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/ADFTour/ADFTour.html could be learned as you start building some proof of concept. However, I'd wouldn't suggest you try building a real application with only one weeks exposure (in the same way I wouldn't expect you to design a product database with only one week training). I would probably expect your developers to have at least the above training and then spend about a month or so (minimum) building proof of concepts (or testing themselves with the ADF Insider Essentials Tasks). Furthermore, I'd probably expect you to have at least on senior developer/architect, with much more experience who can be making decisions on things like reuse, partitioning, architecture etc.
    Of course, this is all subjective but I hope it helps.
    regards
    Grant
    ps
    Of course, we also have formal Oracle University Training courses which you could attend (or they can be purchased to watch on line).

  • What is the best way to turn emitter on/off very fast?

    What is the best way to turn emitter on/off very fast? Now we are using very slow shutdown.
    Why do we need this feature? Because it is important to solve the problem of interference, when two IR sensors are working at the same time and are grabbing the data.
    We are porting now our solution to Kinect v2 from PrimeSense/RealSense.
    I am also have a list of other questions (interpolation of data, problems with different types of surfaces, etc) and it will be great if someone can contact me by email ([email protected]), so I can
    provide link to our assets (PLY, video, shots) and detailed report about issues that we have. 
    Best regards,
    Konstantin

    There is no api to support turning on/off the emitter. The only way to stop the sensor is to call Close on the sensor/reader object. Keep in mind if there are other applications with outstanding readers/sensors open will keep the sensor on.
    Carmine Sirignano - MSFT

  • What is the best way to work with AVCHD 720 24p footage in FCE4.1?

    Hi I have a Panasonic HMC-150 and I've been shooting 720 24p footage at 21 mbps transfer rate.
    I was wondering what is the best way to work with this material in FCE 4.1? I see that in the easy set up menu they only have the option of 1440X1080i at 50 or 60 fps or 1920X1080i at 50 or 60 fps.
    Also in the rates drop down menu there is only 50 or 29.97.
    So I was wondering which is the best choice for 720 24p footage and will it look alright in any of them? Also is it possible to customize these settings?
    And finally can you work with faster transfer rates (21mbps) in FCE?

    Yikes, this is going to be tricky since FCE does not support native 24p editing.
    The work around for some of us is that AVCHD material that is 24p is often recorded to disc at 60i using telecine, in which case it can be editing at 29.97 frames per second, and then detelecined afterward for final export at 23.98 fps. The problem is that I think your camera actually records real 24p - not 24p packed into 60i. When you import the material from the camera what does QuickTime report the framerate as?

Maybe you are looking for

  • ABAP Proxy_RFC Destination

    Hi Group, IN ISU  systems ABAP Proxy's are not working: I did the following set up : IN ISU: Created  RFC Dest: SAPISU_XI Pointing towards XI Cleint in PI : Created RFC Dest: LCRSAPRFC                   SAPSLDAPI                   PI_INTEGRATIONSERVE

  • Where is my Adobe 10 Pro download that I purchased???

    In my adobe account my serial for Acrobat 10 pro which i purchsed shows. But seems like Adobe are forcing people to buy the newer versions as my version 10 is not there nor available for re-download?? At the price for Acrobat and the fact that Adobe

  • Exec() on os390

    Do you know about using exec() on a os390 machine from a servlet, to kick off a process on the mainframe side that uses existing cobol code? The process creates an xml page which the servlet then redirects to. If you can help me I would really apprec

  • Case that works with smart cover on?

    Has anyone seen any shells or cases that work with the smart cover on? I have only come across one. Thanks

  • Anyone else have issues with latest update?

    Yesterday morning I closed out of Firefox and found a window advising that there were updates and asking if I wanted to install them.  I plugged my MBP in so it had power and reconnected the external drive that I use for Time Machine and approved the