What the hell is wrong with my n86???

hi, i started a contract on december 23rd 09, had my n86 a few weeks, earpiece went, no volume, distorting etc, virgin send me a brand new phone, a few weeks later the same thing, this time they told me to keep everything except the battery and handset, and they supply me with a reconditioned phone (i know this as there was all links to some girls facebook page in the web history).
so now after 2 days ive got more problems than before, when its left overnight to charge its switched its self off by morning, it regularly freezes then reboots, and today its been extremely warmer than i think it should be with hardly any use and no apps open and more or less discharged a full battery in 7 hours, is there anything that i can do myself to sort out any of these problems?? if i have to phone virgin for a 4th replacement i think i'll just ask for a different handset, either that or tell them where to stick the other 15 months of the contract. thanks for any advice

What you could try:
1. Update the fw if possible: http://europe.nokia.com/support/download-software/device-software-update/can-i-update
2. Soft reset and format of mass memory. (remember to back up your content - contacts, messages, pics etc..)
 - If this does not fix it, I would do as you wrote - try to get it replaced with some other device perhaps...?

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