What to do if when trying to sync iPhone to computer you get the message "itunes cant read content of iphone. restore to factory condition"?

what to do if when trying to sync iphone to computer the message appears "itunes cant read content of iphone. restore to factory condition"?

If you're receiving that message, you data are already gone.  If you've been using iCloud and backing up your phone as recommended, you should have no data loss.  If you have not, well, hard lesson learned.  Good luck.

Similar Messages

  • When trying to sync with i tunes i get the message "waiting for changes to be applied" how can i get around this

    I have restored the i pad and reinstalled i tunes' no help

    I had a similar issue in that it would proceed to backing up however when it had reached the last step it would remain frozen on "waiting for changes to be applied". I'm not sure if the source of this problem is connected to yours but what I did was quit all the apps on my computer, restarted and during the restart held 'option+command+P+R' what this does is it zaps the P-RAM which basically makes the computer forget what it remembers about the applications that were open. The computer uses some room on the RAM cards to store information about recent applications open so that when you open them the second time it does it much faster giving the illusion your computer is fast to begin with. Now this zaps that so you'll have a fresh iTunes running.. Like I said this worked for me but it may not for you but give it a try

  • When trying to sync my iPad I am getting a message stating " iTunes could not connect to the iPad "iPad" because an error occurred while reading the device

    When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device

    Hi Centreless,
    If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • HT203551 When trying to reply to an email, I get the message "the recipient was rejected by the server."  What do I do to fix this?

    When trying to reply to an email, I get the message "the recipient was rejected by the server."  What do I do to fix this?

    I have just been having this problem and it has been driving me mad.   The error message doesn't tell you which file is causing the problem so you can't fix it and it leaves your libray in a state of limbo with some files copied into the new location and some in the old location.  After many hours I found a surprisingly quick and simple solution.
    1) in iTune create a smart play list that includes everything that was added before tomorrows date.  This will include everything.
    2) Right click this playlist and export it as a text file to produce a tab delimited file.
    3) Import this into a spread sheet, or just view it in a text editor with line wrap turned off.  What you are interested in is the last column (or end of the line in a text editor).  This gives you the path of the file associated with each entry in the library. 
    The path of the files that have already been copied successfully will start with the new location for your media files you specified.  Scroll thru the rows until you get a blank path.  If you start getting paths starting with the old Media file location then you went to far and start scrolling back.
    The row with the blank path was the file that failed.  Move back to the start of the row to find out more about it.  In my case it was a podcast with a very long name. I just deleted that podcast from iTunes.
    4) Restart the consolidation by choosing File, Library as you did before and the process starts again where it left off.
    5) If it fails again on another file just repeat the process

  • I once created an account and changed meanwhile my Apple ID. Now, when trying to log in to iCloud, I get the message: "You are already logged in". I cannot get access to the account in the way, that, for example, the options appear on the right hand side.

    I once created an account and changed meanwhile my Apple ID. Now, when trying to log in to iCloud, I get the message: "You are already logged in". I cannot get access to the account in the way, that, for example, the options appear on the right hand side.
    What can I do?

    Thank you, pvonk, but:
    To be more precise: I am talking about the logging-in within the System Preferences on my iMac.
    When trying to log in with the old ID, I get no access, i.e. it says "Try again"...-Trying the same with the new one gives me the result I mentioned in my first question...
    Now I found out how to do it: I had to erase all accounts-then I could sign in with my Apple-ID. Thanks again.

  • When trying to log into yahoo mail, I get the message saying 'The page isn't redirecting properly'. I deleted history/ restarted firefox. How can this be fixed?

    When trying to log into yahoo mail, I get the message saying 'The page isn't redirecting properly'. I deleted history/ restarted firefox. How can this be fixed?

    If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
    Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • When I try to back up my phone, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and comp... ??

    Trying to back up my phone before I upgrade the software to the IO7..... When I try to manually back up now to ITunes,  I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and computer. Any advise?

    Close iTunes & navigate to:
    ~/Library/Application Support/MobileSync/Backup/
    and delete everything in that Backup folder, but not the folder itself.

  • I tunes: when trying to burn a playlist I keep getting the message: the attempt to burn a disc failed. The disc could not be read from or written to. I am using version 12

    I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
    I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
    Thanks.

    Hi rossfrombluffton,
    Welcome to the Support Communities!  The resource below provides some general things to consider when burning a disc with iTunes.  I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
    Can't burn a CD in iTunes for Windows - Apple Support
    http://support.apple.com/en-ae/HT203173
    Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
    Update iTunes
    Download and install the latest version of iTunes for Windows.Check for unauthorized songs
    iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
    To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
    If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
    If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
    To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
    Check how many times you've burned the playlist
    An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
    Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
    For additional troubleshooting, please see these steps:
    Additional troubleshooting tips for burning issues
    iTunes for Windows doesn't recognize my audio CDs
    Last Modified: Feb 3, 2015
    Have a good day ...
    - Judy

  • When trying to reinstall InDesign 5.5, I get the message that my serial number is invalid. It is the same one listed on the Adobe site. Why can't it be recognized?

    When reinstalling InDesign 5.5 I get the message that I have an invalid serial number, yet it is the same one listed in my account on the Adobe page. I have already uninstalled the current version, so this is quite disconcerting.

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • When trying to access my yahoo email I get the message MFMessageErrorDomain error 1032. What is it and how to I get my mail?

    Having trouble with email. Error message 1032?

    Thanks.  I did this and all my e-mails came up.
    For those of you who don't know this, if you press the round button twice quickly, all the apps you have been using come up.  If you hold the first one down until the icons wiggle, you'll get a minus sign in front of each one.  While they are wiggling, hit the minus sign and that app will close.  When they are all gone, reopen your e-mail and they should be refreshed.

  • What can I do when I try to access a URL and get the message "MAC OSX doesn't recognize internet addresses starting with "c:"?

    I recently tried to download a pdf file from a website in the UK.  Up popped a message saying the website could not be accessed, followed by this message: "MAC OSX doesn't recognize internet addresses starting with "c:".  I was able to access the website easily (its domain was "www") and the page listing the pdfs, but could not download a pdf.  Of course," c:" appears not to be a valid domain name, but why would anyone use "c:" in place of a domain name in their URL?  And what can I do about the problem?  I'm using Snow Leopard 10.6.8 and Safari 5.1.10, but also have Firefox and Chrome loaded.  Thanks.

    An address starting with c: wouldn't be any kind of domain name. C: is the drive lettering system DOS and and later uses. By default, A: and B: are reserved for your first and second floppy disk drive. All hard drives are then named C: through Z:, if you have that many. C: is normally your startup disk.
    Anyway, their PDF file is incorrectly linked to a file directly on the C: drive of someone's computer. It's not going to work no matter what you do.

  • When trying to update to 3.6 I get the message operation can't be completed - do not have sufficient privilages for some of the items.

    I already sent this question but have had no answer yet so I thought I would ask again.

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • What is error 4002 when trying to sync with Itunes match and how do I fix it?

    What is error 4002 when trying to sync with Itunes match and how do I fix it?

    HI
    Read this How to troubleshoot iTunes Match - Apple Support
    Note specifically holding option ket whilst turning off match.
    Jim

  • TS1503 when syncing my ipad I get the message 'iTunes cannot sync apps to the iPad "..." because the apps installed on the ipad could not be determined'; what does this mean?

    when syncing my ipad I get the message 'iTunes cannot sync apps to the iPad "..." because the apps installed on the ipad could not be determined'; what does this mean?

    I'm pretty sure it's a bug in either iOS 6 or iTunes 10.7.  I kept getting it until I quit iTunes and re-ran it again.  I then started sync from the iPad itself.

  • When trying to open a Word document, I get the error message that PowerPC applications are no longer supported.  What can I do?

    When trying to open a word document, I get the error message that PowerPC applications are no longer supported.  What can I do?
    Thanks.

    IMHO the free apps are a band aid fix. If the OP uses Office on a regular basis he will need to upgrade anyway. Personally I have used neooffice and found it substandard however that was just my take. I haven't tried Google's solution.
    We both forgot to mention the OP could also use Pages and Numbers to open their Word and Excel files. If he uses Entourage then Mail and iCal would be viable substitutes.

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