What to do if you drop your Ipod and the top half of the screen is off and the ipod will no longer recognize your figure when you touch the screen

So I dropped my Ipod on the floor and the top half of the Ipod came off and the screen will not recognize my figure when I try to swipe it to unlock the screen what do I do. But keep in mind that I have no money to fix it so how do I get it to work again?

Likely because the drop broke something like the digitizer.
Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                                              

Similar Messages

  • I dropped my 2009 MacBook Pro and it will no longer work; I need to re-install the OS software to hopefully restore it: what disk(s) do I use?

    I dropped my 2009 MacBook Pro and it will no longer work; I need to re-install the OS software to hopefully restore it: what OS disk(s) do I use?  This may sound like a stupid question but I'm seeking to buy something inexpensive and need to know if a higher version (other than what was initially installed) will work.

    Bekah1996,
    since you didn’t receive its original grey installation DVDs when you purchased it, you’ll need to contact Apple directly to purchase a replacement pair. (The grey installation discs aren’t available in the Apple stores.) Some Mid 2009 models originally came with 10.5.7 (Leopard), and some originally came with 10.6.0 or 10.6.2 (Snow Leopard). If yours had 10.5.7 installed, then you’ll probably receive a 10.5.7 set of grey discs from Apple. If you’d like to upgrade its OS to anything newer, then you’d also need to purchase the white retail Snow Leopard DVD — but you should wait to see what Apple sends you, since if they send you a 10.6.0 or 10.6.2 set, you wouldn’t need to purchase the white Snow Leopard disc.

  • HT1349 What does it mean that MobileMe Mail is no longer available in iCloud, when you switch? What happens to all one's previous mail?

    What does it mean that MobileMe Mail is no longer available in iCloud, when you switch? What happens to all one's previous mail? How is/ is all ones mail transfered?

    You may be able to re download past purchases, read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
    If you delete purchases, they are no longer stored in iCloud.

  • I dropped my ipod 4 and the screen came off and now it wont turn back on.

    someone help! i cracked my ipod in the past and now i got a new screen. well i just dropped it and the screen came off and now it wont turn back on. it says that its on itunes so the device still works but the screen its self doesnt is there anyway anyone can help!

    Take it to somebody to get it fixed. However, it may not be cost effective to get it fixed.

  • My ipod nano 6 keeps turning off the music when i touch the sleep button

    Hi my Ipod nano 6th keeps turning off the music when I touch the sleep/wake button.
    What should I do?

    Your problem is that your iPod is not sensing that your headset is inserted. There is a pin inside the headphone port on the Nano that senses if it is inserted fully. If it does not sense anything, it will pause playback when the screen turns off to save battery power. Here are the solutions:
    Insert it fully. This will fix it for most of you. Press that thing in there all the way. You should feel and hear a full click when it is fully seated. If you can see ANY silver of the headset jack, it is not fully inserted.
    Debris inside the headset port. If you are totally unable to push the headset jack all the way, the most likely problem is that you have crud inside your headphone jack. Try blowing it out or slapping it against your palm with the headset port facing your palm to try and get the stuff out. If you look into he jack with a light, you should be able to see to the bottom. The entire inside of the headset port is white, so if it looks dark at the bottom, that is the crud that is keeping your nano from working.
    Headset jack or plug issue. If you cannot solve the problem with 1 or 2, then there is likely something physically wrong with either the headset jack on your headphones or the headset port on the nano.
    i

  • HT1477 When i disconnect my iPod 2nd Gen from my laptop, its display turns off and working freezes. Please help me.

    When i disconnect my iPod 2nd Gen from my laptop, its display goes off and working freezes. Please help me.

    The computer freezes?  There may be something wrong with the USB port.  If the laptop has more than one port, does this happen on any port?  If you are disconnecting the shuffle cable from the computer, does it make any difference if you disconnect the shuffle at the other end of the cable first, then disconnect the cable from computer?  Or if you currently disconnect the shuffle from cable first, try it the other way.
    You may be able to work around this problem, if you get a self-powered USB hub.  Something like this one
    http://eshop.macsales.com/item/NewerTech/USB2HB7PRO/
    There are many choices, but be sure to get one that has its own power supply.  You can leave the shuffle cable connected to the hub, and connect the shuffle to the hub, instead of directly to the computer.  This may provide a "buffer" for whatever is causing your laptop to shut off when the shuffle is disconnected.  Since the hub has its own power supply, it will not rely on the computer for power to re-charge the battery.

  • I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

    I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

    Have you tried:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    Apple will exchange your iPod for a refurbished one for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • This mini is operating OSX 10.6.8 and trying to update to Mountain Lion but upgrade stops and a black overscreen displays saying to power off and power on.  The upgrade fails.  What's the problem?

    This mini is operating OSX 10.6.8 and trying to update to Mountain Lion but upgrade stops and a black overscreen displays saying to power off and power on.  The upgrade fails.  What's the problem?

    Hi Fred,
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • HT1414 I have broken the glass on my ipod touch. I am having trouble with some of my apps opening when I touch the screen. Can the glass be replaced? Will that solve the problem?

    I have broken the glass on my ipod touch. I am having trouble with some of my apps opening when I touch the screen. Can the glass be replaced? Will that solve the problem?

    Very likely yes.
    Apple will exchange your iPod for a refurbished one for $199 if a 64 GB 4G, $99 for the other 4G iPods and $149 for a 5G. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • I have an ipod 2g and my lock button wasn't working so i took the ipod apart and changed the button. the top half works but the bottom doesn't so i cant unlock my ipod but i can still listen to music and such

    i have an ipod 2g and my lock button wasn't working so i took the ipod apart and changed the button. the top half works but the bottom doesn't so i cant unlock my ipod but i can still listen to music and such

    Take it apart again and find out and fix what you messed up.
    First I would try restoring the iPod. to factory settings/new iPod

  • When i touch the button of the phone while charging it, it sparkles.  What is wrong with it?

    When i touch the button of the phone while charging it, it sparkles.
    What is wrong with it?

    For your purposes?  Probably nothing.
    If you want Apple to service the device under warranty, it has to be done at an Apple Authorized Service Provider.
    Look here: http://www.apple.com/ae/contact/
    This is how you contact Apple to find out what to do.

  • HT201317 My 4s and my ipad3 are both connected to wifi and icloud is turned on. The photos on the 4s do not upload to the ipad3. I have turned icloud off and on on both devices. It also does not upload to my PC. What is the problem?

    My 4s and my ipad3 are both connected to wifi and icloud is turned on. The photos on the 4s do not upload to the ipad3. I have turned icloud off and on on both devices. It also does not upload to my PC. What is the problem?

    Welcome to the Apple Community.
    Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
    Photostream only syncs when the camera app is closed, ensure it is closed.
    Photostream only syncs when the battery is above 20%, try recharging the device
    Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.
    If this doesn't help you may need to reset photo stream. You can do this at icloud.com by clicking on your name in the top right corner and then the advanced settings in the pop-up dialogue box that appears.
    Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back.

  • A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

    A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

    Hi 22chill,
    I recommend that we delete and re-download the movie from your purchase history:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • Suddenly 2 of my apps (Facebook and Skype) will not function on my ipod. They just close down when I touch the ikon.

    Suddenly 2 of my apps (Facebook and Skype) will not function on my ipod touch. They just close down when I touch the ikons.

    If that does not work try resetting your iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • TS2634 my 8g ipod generation 4 works but my sceen will not light up when i plug it in the computer reads it and i can hear the apps when i touch the sceen

    My ipod touch 8g has a black screen. I know that it works because when I pull it into the computer it connects and reads it also makes sounds when I touch the screen. Someone please help I don't want a $200.00 paperweight.

    have you tried to reboot or restore?

Maybe you are looking for