Whats takeing so long to fix my iTunes

For to many weeks I have been talking to Apple so called techs about this Itunes fiasco
where it does not play my songs in order of any shape or form
It quits in some and then jumps to another only to find its the end of another song or even
the middle of one and then it also is skipping over many and not playing them.I have done whats required to fix this
Problem told to do this or that by Tech's on the phone.
then when that does not work they say wait a moment I will get some one to help the only to find out that person doesnt have a clue to fix Itunes in my Ipod shuffle. I began to think that might be my fault for my shuffle is a little old
so I went out to apple store and bought a new one only to find out that when i used it after a full download as required and all my music it does exactly the same thing as my other.
I am told again by another tech we will send your request to some one in I O S who handles Itunes Ha Ha Ha
they tell me all the same things do this and that. of which I have already done Factory settings reinstall all music etc. you know what I am saying then a tech says oh wait two days for it to come together
no way i think he wanted to get away and have me think he would help.
I am passed on to one tech to another and now I am Mad as **** I get a email telling me tell them what is going on with Itunes screwing up (My Words not His) I send a reply to him telling all Thinking he is knowledgeable only to get a reply from him telling me he cant do anything to help he is turning it over to applecare support team. See its all over again go here do that etc. etc.
All thats needed is to totally uninstall Itunes and then reinstall it hoping it will be better for the ones who designed it
cant seem to pour water out of a boot even with the instructions on the bottom of it.

Your post jumps a bit so it isn't clear to me, is this only happening on the Shuffle or is it happening when you play songs in iTunes too?
"iTunes" is not "on" your Shuffle, it is an application on your computer and what you are playing are music tracks as seen in iTunes and the files they indicate on your computer which get transferred to the Shuffle when you sync. You therefore need to break this down into stages to determine if it is an issue with the Shuffle, the syncing process, how iTunes behaves, or the files themselves.

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TS1368 movie is taking too long to download and itunes is trying to log out

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Welcome to the Apple community.
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What taking so long ? why am I going back and forth from this site to my emails? why do you have to ask me if I asked the question I just asked?

This is a community-driven support site, that means that most of the people who answer questions here are volunteers, not Mozilla employees.
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Whats takeing so long to fix my iTunes

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