When asked to put in a 24 didgit serieal number my serial numbeer has  letters and it won`t allow me to type in when i put in the letter,what am I doing wrong?

when asked to put in a 24 didgit serieal number my serial numbeer has  letters and it won`t allow me to type in when i put in the letter,what am I doing wrong?

If it has letters it is not a serial number.  It is likely a redemption code.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Similar Messages

  • I recently burned a CD to iTunes on Vista, and it won't sync to my iPad even if I plug it in. What am I doing wrong?, I recently burned a CD to iTunes on Vista, and it won't sync to my iPad even if I plug it in. What am I doing wrong?

    Three weeks ago, I burned Around The World (Daft Punk) and Welcome Reality + (Nero) to my iTunes library on Windows Vista. Today I plugged my iPad into my laptop (on which I burned the CDs) and did a backup and sync. After it finished, I checked my Music app on the iPad and the CDs were not there. Am I missing a step or do I need to configure something?

    Hello techno-man
    Try dragging and dropping the music on top of your iPad to sync the music over, also ensure that you are syncing the recently added tracks.
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12313
    Regards,
    -Norm G.

  • I do all the steps to set wirelessly my TC but when i do my network can't find it. i don't have a modem near by but i have good signal to the mac. what am i doing wrong?

    i do all the steps to set wirelessly my TC but when i do my network can't find it. i don't have a modem near by but i have good signal to the mac. what am i doing wrong?

    Since you mention that the "modem" (which I'm guessing is a wireless router) is not close to the Time Capsule, I'm guessing a second time when I ask if  you are trying to configure the Time Capsule to "join" your network using wireless only.
    Is that correct?

  • HELP - hi with apple Configurator why does it show with a yellow triangle on the right side of the screen what am i doing wrong for the ipads not syncing or whatever and how do i fix that?

    HELP -- hi with apple Configurator why does it show with a yellow triangle on the right side of the screen what am i doing wrong for the ipads not syncing or whatever and how do i fix that? although i have looked online to try and figure it out and here is the website i found is this the stuff i need to do to fix this? is this site what i need to do to fix this? http://edtechstandish.wordpress.com/what-ive-learned-about-apple-configurator-so -far/  Thanks

    Sorry but I don't know anything about this.  But you might have better luck posting this question over ing the iPad in Business and Education forum here: https://discussions.apple.com/community/ipad/ipad_in_business_and_education?view =discussions.

  • HT4623 When I go to install software update to my phone, it sends the message that I am not connected to the internet. what am I doing wrong?

    When I try to install software update to my phone, it sends the message that I am not connected to the internet. What am I doing wrong?

    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.

  • I just moved to the UK and am trying to charge my computer yet it won't charge when plugged into the adapter, what am I doing wrong? I'm almost out of battery!!

    I just moved to the UK the US. I have a 2009 Macbook Pro and today attempted to charge it, with an adapter for the plug.  BUT I can't get the computer to charge, what am I doing wrong? I am almost out of battery! Help!

    To be on the safe side, get the travel pack for the magsafe; the UK 3-pin adapter replaces your 2-pin US adapter on the transformer.
    Meanwhile, check that the adapter you're using is compatible with the US 2-pin; most adapters sold in UK are for French and German 2-pin plugs, which are slightly differently spaced, so you may not be getting a proper connection.

  • I have tried to post a question, but it down not appear in the list. what am I doing wrong?

    I cannot reset my iPad. I can't turn it off either.
    I can't sync it with my computer because the iPad has a passcode.
    I tried a reset holding down the stop button and homie button until the apple logo
    appears. It appears and stays on for about 4 minutes That is replaced with the
    spinning dot. In about 5 or 6 minutes, that goes off too.
    It is running iOS 7. something.
    help!
    thanks

    Yes. You did state that and I missed it. My apologies.
    You you could try erasing the device using Find My iPhone, and then try to restore, but if the power button isn't working .... and it's a hardware problem .... you would still be in a bit of a sticky situation.
    IF you just connect the iPad to your computer and launch iTunes, does iTunes see the iPad? If it does, can you click on Restore in the Summary Tab?

  • We transferred purchases / synced an iPod touch to a toshiba laptop, and then updated the ipod. we can no longer put the files back onto the ipod. what are we doing wrong]

    we transferred purchases and synced from a iPod touch to a toshiba laptop, after it updated and synced again we have been unable to put the files back onto the ipod. the computer will not let us drag or copy paste files, and when we tried to " export" the library to the documents folder, it only showed up in code.  we have books and music we would like to reload to the ipod.

    Hello Jean164,
    Thank you for using Apple Support Communities!
    It sounds like you are unable to manually put your content back on your iPod Touch.
    It seems like you may need to re enable Manually Manage Music now that the device has been updated, and this article should help with that.
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    Cheers,
    Sterling

  • When i print my photos are not centered on the sheet, what am I doing wrong

    When I print my pictures they are centered on my sheet. I have a HP J6450 Officejet.  Are there settings that I have not set up right.  I use Photoshop CS4.  Hope there is someone that can help me.
    Dennis

    When you choose print in PS CS4 and the print screen pops up make sure Center Image has a check mark in it.

  • HT4059 I pre-ordered 2 books. When they became available I downloaded them. They show as "paused" in my library. When I go to purchases and try to download them again, it tells me I have already downloaded them. What am I doing wrong?

    .

    Well, sure, you pay a monthly fee, but Wifi is not charged on a usage basis. Data plans, yes, but that is related to cellular usage, not Wifi.
    By free, I just meant that above whatever you pay to your internet provider for your internet access and your modem, it is not affected by how much you are or are not on your Wifi or how much you use it....
    Cheers,
    GB

  • My ipad pick ups the wi-fi signal but not the router settings and therefore will not connect to the internet, what am I doing wrong?

    I only bought the Ipad 2 yesterday, and as of yet have been unsuccessful with connecting the Ipad to the internet.  I have followed all of the instructions provided and have contacted both the provider of the Ipad and my internet service, all to no avail!  The Ipad shows that it is connected to the wi-fi but on checking the details on the selected IP address the number begins with 169 (I understand that this could be the problem) however when you ask for "renew lease" it doesn't change the number.  The Ipad is also not picking up any of the router details.  Hope I've provided enough info for any help!

    The problem could be due to your router or your iPad. To isolate the problem test your iPad on some other networks.
    If it has problems on other networks your iPad probably has a problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the iPad problem. If that does not help your iPad may need repair/replacement. Contact Apple to resolve.
    If the iPad does not have problems on other networks the problem may be in your router. You could try restarting your router (remove power to it for 30 seconds and restart) to see if that helps, however, there could be a firmware problem in your router. Check the manufacturer's support Web page to obtain the latest firmware for your router.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
    See also http://support.apple.com/kb/TS1398

  • ITunes say Some of the videos in your library were not copied to the ipad, what am I doing wrong?

    I bought movie on my ipad and watched them. I then bought movies on my HP desktop from iTunes but when I synced my ipad to get them to download it took off the movies and won't let me download any of them, it says  Some of the videos in your library were not copied and cannot be played on ipad, but I think I've done everything right. Does anyone have a suggestion?

    the only time i ever got that error was when i would drag videos i encoded myself into itunes (not purchased from apple).
    the solution for me was that the audio track was not in the correct format. ipad and iphones want the video to contain
    a H.264 video track
    a AAC audio track
    when i would try to import m4v videos and i got that message it was because the audio track was not AAC and it was another format like MP3 or WMA/wav

  • My screen keyboard won't come up to allow me to add new contacts to my phone book. What am I doing wrong?

    I have had my iPhone 5C for a month now and when I first had it I was able to add phone contacts.  Now when I try, the cursor flashes ready for the information but the onscreen keyboard won't come up to enable me to type any information. I have checked all the settings I can think of in case I have switched something off by mistake but have been unable to get any further.  I only have 109 numbers in my phone so it should be able to take more, or is there a restriction?

    Found the answer to this by reading other peoples comments about their phones.  Reset as per the instructions found and keyboard appeared.  Not sure why Apple can't give out this information themselves as I asked them and they didn't have an explanation.

  • Server App won't connect to my MacMini Server on my network via Wi-Fi, what am I doing wrong?

    I've been able to connect to my server thru screen sharing with no problems, but when I try to use the Server App via my 13" MacBook Pro via Wi-Fi it just keeps spinning and never connects?  Any ideas?

    @jlisburn
    servermgrd is what the Server App communicates with to read/adjust settings.
    You could uninstall/reinstall the server app.. that may take care of your issue or is at least worth a try.
    Not much of a downside to this, your data and settings are not kept in the app.
    When you trash it, the services will shut down. When you replace it (download from app store) it will re-use the same settings and data.
    https://discussions.apple.com/thread/4141719?start=0&tstart=0
    of course, make sure your local DNS setup properly forward and reverse.
    sudo changeip -checkhostname
    should return positive (matching) results, not a mismatch.
    I would also verify your volume with disk utility.

  • HT5661 just purchased a iphone 4 and the person i bought it off removed the device from there apple id account but i still cant activate the phone what am i doing wrong

    Just bought iPhone 4 has been removed from owners account but still can't activate the phone in my name or do anything with it

    What kind of error message is preventing you from doing it?

Maybe you are looking for

  • HP Envy 17t-j100 Distance between USB Slots suggestion

    I intended this post as a recommandation for HP.  I have an HP Envy Touchsmart 17t-j100 and everything is excelent up until now. The only thing that is very annoying is the distance between USB ports. PLEASE increase the distance between USB ports fo

  • Default SSID for Cisco equipment

    We have several wireless conference rooms equiped with Aironet 340 equipment. Most people have Cisco wireless cards for their PCs. I have a 802.11b card for my PC but not the Cisco brand. Short of asking a collegue to let me look through his setup sc

  • Strange keyword issue

    I have a problem with keywords not being recognised and not being erased, or applied. Specifically, the word in question is 'Portrait'. In the past I used what is now referred to as a legacy IPTC field : Portrait (Image Type). I would put 'Portrait'

  • 10.5.5 MAJOR Problems!  Finder crashing...constantly!

    Installed on Mac Pro via Software Update. Seemed to go fine but upon restarting I get constant finder, mail, and ical crashes (Finder won't stay running, at all) system is useless in this state, the error is: Symbol not found: _DAVErrorHttpResonseHea

  • About xi example

    Hi,ervery body.i have learned this only two weeks.Now i have a problem that is when id config Integration Builder i find importing objects of RFCs take me long time and i have not sucessed about this.could any one can help me?