I have tried to post a question, but it down not appear in the list. what am I doing wrong?
I cannot reset my iPad. I can't turn it off either.
I can't sync it with my computer because the iPad has a passcode.
I tried a reset holding down the stop button and homie button until the apple logo
appears. It appears and stays on for about 4 minutes That is replaced with the
spinning dot. In about 5 or 6 minutes, that goes off too.
It is running iOS 7. something.
help!
thanks
Yes. You did state that and I missed it. My apologies.
You you could try erasing the device using Find My iPhone, and then try to restore, but if the power button isn't working .... and it's a hardware problem .... you would still be in a bit of a sticky situation.
IF you just connect the iPad to your computer and launch iTunes, does iTunes see the iPad? If it does, can you click on Restore in the Summary Tab?
Similar Messages
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I have purchased a tv series from iTunes for Mac.. When I try to download either the episodes individually or the entire series all I get are the first minute or so of each. What am I doing wrong? ( My Internet connect is strong and good.)
first, try this:
Choose Authorize Computer from the Store menu. The server will recognize you are reauthorizing and not count your computer a second time.
if that doesn't work, then try this:
Quit iTunes.
In Terminal, go to /Users/Shared/ and rename the "SC Info" folder to something else.
Run iTunes, and do the authorize as mentioned above.
please let me know if this helps. -
I have tried resetting, following instructions on Apple support.
2 amber lights are showing, saying no internet, and no dns servers.
On the same network I have direct link to TV, working fine.
The TC does not seem to be able to pick up IP address even though directly connected with Ethernet cable.
I'd appreciate any help possible.So what kind of modem is it.. is it cable.. if so you need to power it down and leave it off for 30min or so .. maybe shorter or longer depending on the ISP.
Do a full factory reset on the TC.
The Factory Reset TC Gen1-4. Or AE Gen1-5
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Plug into the TC by ethernet from computer and setup as router .. ie dhcp and nat.. if it fails please give info on the firmware of the TC and the actual modem model number. -
I only bought the Ipad 2 yesterday, and as of yet have been unsuccessful with connecting the Ipad to the internet. I have followed all of the instructions provided and have contacted both the provider of the Ipad and my internet service, all to no avail! The Ipad shows that it is connected to the wi-fi but on checking the details on the selected IP address the number begins with 169 (I understand that this could be the problem) however when you ask for "renew lease" it doesn't change the number. The Ipad is also not picking up any of the router details. Hope I've provided enough info for any help!
The problem could be due to your router or your iPad. To isolate the problem test your iPad on some other networks.
If it has problems on other networks your iPad probably has a problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the iPad problem. If that does not help your iPad may need repair/replacement. Contact Apple to resolve.
If the iPad does not have problems on other networks the problem may be in your router. You could try restarting your router (remove power to it for 30 seconds and restart) to see if that helps, however, there could be a firmware problem in your router. Check the manufacturer's support Web page to obtain the latest firmware for your router.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
See also http://support.apple.com/kb/TS1398 -
I am trying to send photos to the cloud from my phone to my iPad but they are not appearing in the stream. I have read the instructions and I think I am doing it right or am I missing a part of the process?
HI,
Have you done this before ? And if so, is photo stream turned on on your iphone and ipad. and as Alfred DeRose pointed out they must both on the same icloud account.
If you're new to this, you might want to do some research. Photo stream is different from camera roll and albums. Many have been on this sight looking for their photos stored in icloud after restore, etc. and they're not there. Also, after thirty days icloud deletes your photos from photo stream.
So if you're not aware, you might want to google your question. We're using the camera connection kit soon and I am learning about it. From all I've read, I'm also not the biggest icloud fan. I use dropbox. We plan to put photos taken on ipad with a camera/iphones into albums on the ipad. We'll keep all on the sd card until (and after) they can be uploaded to a computer.
An example of an article we can learn from -
http://www.macobserver.com/tmo/article/how-to-understand-and-work-with-your-iclo ud-photo-stream
Hope this helps. -
i downloan and updated my iphone software ...i have tried to activate it back but it is not working out error message always what can i do?
this is the error message........we are sorry we can not continue with your activation please contact customer care
another message will say actiavtion server not available;
please what should i do? -
I am trying to reset my answers to my security questions but it is not sending me the email to do so.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97991) -
i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?
Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck. -
I have set a passcode for my iphone and later I forgot it, and I tried it so many times but it was not correct now the iphone is disable it doesn't work in tune, can anyone solve this problem??
You can solve this problem. Just follow these instructions:
http://support.apple.com/kb/ht1212 -
My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.
iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
i do all the steps to set wirelessly my TC but when i do my network can't find it. i don't have a modem near by but i have good signal to the mac. what am i doing wrong?
Since you mention that the "modem" (which I'm guessing is a wireless router) is not close to the Time Capsule, I'm guessing a second time when I ask if you are trying to configure the Time Capsule to "join" your network using wireless only.
Is that correct? -
Hi,
I forgot my security questions and I don't have a rescue email setup.
I serached the internet and the only solution I found for that is to call apple. The proble is there is no phone to call, they have to call you and there is a list of countries.
I live in Lebanon and it does not appear in the list of countries listed for apple customer support call.
How can I reset the security questions.
thank youThe Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing wrong here i am trying to download a system upgrade?
iTunes is not the Mac App Store.
In your dock it would be this icon:
The forum for it specifically is here:Using Mac App Store -
I Have published my iBook but it has not appeared in the iTunes store. Why is that?
As the OP said
I want to buy an album but that album is not available in the itunes store of my country.
They cannot purchase it from another country's iTunes Store.
Pete -
Time Machine appears to be doing back-ups, but they do not appear on the external hard drive. The last one I can find is June 30. I did a utility scan of the hard drive disk and it is fine. What do I do?
Click the Time Machine icon in the menu bar. The time of the last backup is shown in the drop down.
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