When attempting to print from a printer friendly version the print window is empty.

When attempting to print from a printer friendly version the print window is empty. I have also noticed if I click on all programs and Acrobat.com the window that opens says unable to connect to the internet. I can even be on the internet and do it. I have downloaded the reader DC suggested under document to print. [personal information (email address) removed by moderator]

Hi,
Would you tell us the exact name of the application that you use?  What is your operating system?
Is it "Adobe Acrobat Reader DC", "Adobe Acrobat Pro DC", or "Adobe Acrobat Standard DC" for desktop computers? 
Or "Adobe Acrobat DC for iOS" or "Adobe Acrobat DC for Android" (for mobile devices)?

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