When I click on a PDF file in a website, a new window opens but it is always blank. Sometimes it directs me to "choose an application," but it never allows Adobe Reader to be selected. Help?

Basically, I can't read a PDF file that is posted on the Internet. When I click on it, I get a window that opens, but nothing else but white space. My computer also does not allow me to select Adobe Reader as one of the viable applications to read the document

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r32
# Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

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I click on a link to open a new window nothing shows up - i.e. if I click on 'enlarge' on an Ebay auction photo a new windoiw opens but it's blank inside.

I'm running Firefox 3.6.13 and if I click on a link to open a new window nothing shows up - i.e. if I click on 'enlarge' on an Ebay auction photo a new window opens but it's blank inside.
Any ideas please? I've tried uninstalling and re-installing, and downloading and installing Flash but no joy.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

When I click on a pdf file, it goes to Windows Media Center

I have Vista and upgraded to IE8 about a month ago. Now when I click on a pdf file, it goes directly to the Windows Media Center. I have no idea what's going on or how to fix it.
Suggestions?
Thanks in advance

Somehow, PDFs have become associated with Media center as the default application for opening them.
Right click a PDfFand choose Properties.
To the right of Opens with, there is a Change button. Click it and select Adobe Reader from the list of programs.
Click OK, Check the box to always use the selected program to open this type of file (If it's clickable), then click Apply and OK.
A reboot may be necessary.

My school has a website. The professor uploads files in Word. When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book. What Could be wrong? Wrong set up?

My school has a website. The professor uploads files in Word. When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book. What Could be wrong? Wrong set up?

Hi Jo,
If I'm interpreting this correctly, the Word file downloads correctly, but when you open it in Pages, the link(s) which your instructor has embedded in the Word file are not correctly translated into Pages.
If the link shows the actual address, you should be able to copy that and paste it into the location bar in Safari, press return, and get to the website that way.
An alternate route might be to download one of the open source Office applications, OpenOffice.org, LibreOffice, or NeoOffice. These are written to more closely emulate the behaviours of MS Word than Pages, and may provide better support for links embedded in Word files.
Regards,
Barry

Using firefox 14.0.1. Loading a link using right-click and "Open Link In New Window", results in new window opening but address bar does not show URL..

Using firefox 14.0.1. Loading a link using right-click and "Open Link In New Window", results in new window opening but address bar does not show URL. However, if I right click on a link and select "Open Link In New Tab", the Tab shows URL in address bar. So it's working when it's a New Tab but not a New Window.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

In email, when I click on a "pdf" file, how do i get it to just open instead of being asked what program I want to use?

When I get a "pdf" in an email and I click on the "pdf" button, I am always asked what program I want to use. How do I get the file to just open automatically?

You can specify in Windows what program to use for a given extension, for instance Adobe Acrobat Reader, for files with PDF extension. How you can connect the program and the extension, is described in this article; [http://windows.microsoft.com/en-US/windows-vista/Change-which-programs-Windows-uses-by-default "Change which programs Windows uses by default"]
In Firefox PDF links get opened automatically with Acrobat reader. When clicking on PDF attachments in Thunderbird, however, you will need to associate the program and the extension as described in the above article.
Hope it helps!

When I click on a PDF file I can't open it.

When I attempt to open a PDF file I receive a message "Adobe Acrobat/Reader can not be used to view PDF files in a web browser." I have Adobe Reader 9+ installed that presumably opens PDF files. Is there a way to work around this problem or must I purchase Adobe Acrobat? I noticed your assumptions about my computer. I do use Windows 7 and I assume I have the latest Mozilla Firefox version, but I don't know about any of the other assumptions.

Hi GlennOster
try to update Adobe PDF plugin to latest (10.1.4.38) and check it again
also you can try to [http://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_re-initializing-the-plugins-database Re-initializing the plugins database] to see if this solve the problem
thank you

When i click on a pdf file to view from the internet, a new tab opens but there is no document to view.

can't view any pdf files on line.

Does your pdf reader plugin need updating, are you on version 7, whilst current version is v10
* see [[opening pdf files within firefox]]
* and [[using the adobe reader plugin with firefox]]

Can someone help me understand why the search engine will not do anything when I click the search icon or press enter, and why new windows won't open when I click on a link that should open one?

When I type something in the search engine at the right hand corner of the screen it will not allow the search to take place. What I mean is I either click the icon or press enter and nothing happens. I would understand it better if it at the very least gave me a error message. I have also noticed that things like the opening of a new window via a link will not work. An example is I was just on www.walmart.com and when I clicked on an image in order to see a larger one no window opened. I also recently noticed that when I had a lot of tabs open the shortcut menus and menus in general did not load completely or really at all keeping me from saving the pages as bookmarks. I know this could be from low internet speed, a lot of tabs etc..., but I've had many more tabs open than I had then and it worked. Plus all I did was delete or close one tab and suddenly it worked. I then recovered the tab and it still worked even though I was back at the original amount of tabs. I have the latest version of firefox, not counting the beta, and I don't know of any way to solve the two main problems.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

When I click a link to a new page a new window opens but has no address...I have a dead window...It didn't use to do this for me...some program I have added must have made a change...Help!

When I open a new link from a tab, I get a new window to open, but there is nothing there but an empty Mozilla frame.

See:
* http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features
* http://kb.mozillazine.org/JavaScript#Advanced_JavaScript_settings
* In Firefox 3.6 and later on Windows you can hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu on a toolbar.
* Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
* Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
See also:
* [[Menu bar is missing]]
* http://kb.mozillazine.org/Toolbar_customization

My firefox won't create a new tab when I click on the tab. It will create a new window. It worked fine till this morning. I've rebooted several time to see if that would make a difference. It doesn't.

I can only create tabs by clicking on a link in an email or a program or a link in the window I am viewing. It will NOT create a new tab when I click on the tab to create a new tab, nor will it create a new tab when I right click on the tab & click on create a new tab. I'm used to using tabbed browsing all the time & it's driving me nuts. HELP!
I have not downloaded any new updates on any software or downloaded any new software in the hours before this started happening.
Just to clarify about my original question. I meant to say that firefox will create a new window when I right click & click on create a new window but will not create a new tab when I click on create a new tab. I think what I wrote may have been somewhat confusing.

Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

When I click on a link, a new window opens but is blank and says "stopped" at the bottom

Happens on any website.eg-if I am looking for a quote on moneysupermarket.com and I lick on the required link, a new window will open but it will be blank and in the bottom left hand corner the word stopped appears

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r32
# Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

When I click on an email link on a website it doesn't open my entourage mail, I have to cut and paste the email address in

When I am looking at a website and it says contact us with an email address, in the past when I click on this my entourage 'new mail' page would open so I could contact them, but know that doesn't happen and I have to cut and paste the email address into entourage manually, sometime this is not possible becuase the website doesn't actually give the email address just a 'click here' option

See this:
[http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox]

When I get directions from Mapquest and click the "print" button, a new window opens but it is blank. How do I fix this? Thanks

When I click the "print" button a simplified set of directions should pop up for me to print.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

How do I have a new window open, but slowly open to full size after clicking on a link from main pag

The transitions I mean are on this site. The fading in window, and click on the image, which opens a new window but slowly to full size. http://ra1830.wix.com/qgd2012
Thanks.

The site you quoted uses a plug-in similar to 'Lightbox'. You can get it here: http://www.lokeshdhakar.com/projects/lightbox2/

When I click on a PDF file in a website, a new window opens but it is always blank. Sometimes it directs me to "choose an application," but it never allows Adobe Reader to be selected. Help?

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