When i conect my iphone to the pc ithunes say to me to put the password off ,but with the problem of my screen i can't do it. What can i do?
When i conect my iphone to the pc ithunes say to me to put the password off ,but with the problem of my screen i can't do it. What can i do?
You need to explain a little better what is wrong here. Sounds like maybe a broken screen and you are trying to do something with the phone?
Similar Messages
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help! I forgot my passcode so it disabled my ipod untill i hooke dit up to iTunes. So i hooked it up today and iTunes says i cant access the ipod uness i put my passcode in on the ipod. So i go to my ipod andtry that but its restricting me everything unless i hook up to iTunes. So my ipod and iTunes are telling me to do opposite things
Read the article you linked.
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I couldnt use my iphone. suddenly, the face on its screen just went big
i couldnt use my iphone. suddenly, the face on its screen just went big & hanged! what happened? can i save the information stored thereat?
Hey there!
It sounds like you are having trouble updating iTunes, even though you are connected to the internet. I would start with the troubleshooting in the following article to help resolve any software conflicts, or security software issues:
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
If this does not resolve the issue, I would next remove the iTunes software (this will not compromise your iTunes library):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Then download iTunes with this link and install it:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I have two problems. The first one: when I conect my iphone 5 on the pc appears "-42110" and the version of itunes is the last one. The second is that I am not conectin itunes store fron the iphone appears"couldn´t conect to itunes store". I need help. Tk
First problem first
As your iTunes is up to date, remove the SC Info folder. -
I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling mine.
Each device needs a separate address. Use an email address (gmail.com) on the iPad.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
My itunes doesn't want to open neither when i plug my iphone to the computer
my itunes dosen't want to open neither when i plug my iphone to the computer !!!
what should i doHi bae go,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes, start with the troubleshooting steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If your iPhone appears in iTunes but is not responding, try these steps first:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Best,
Jeremy -
when I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please
Ive got the same problem, just got my iphone unlocked, and they told me to sync it to itunes to get it permently unlocked, well everytime i plug my iphone in it says; it wont work as it needs up dating to 10.6.3, which i have already updated, but still doesnt work, so how can i get my phone unlocked?
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On iTunes when i plug my iphone in, the bar at the bottom with contains the information about the capacity of my iphone, it has a bar called 'other' which has 4GB. I don't know what is taking up that space or how to get rid of it. please help
You can reduce the size to normal, which is about 1GB, by restoring the phone.
Backing Up, updating, and restoring your iPhone and iPod touch software
The size of this part can increase when something goes wrong during a sync, or some files can't be read anymore by iTunes. -
Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?
I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help. -
i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.
The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.
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when i plug my iphone into my laptop it says iphone cannot be used because the apple mobile device is not started help please
See http://support.apple.com/kb/TS1567 for instructions on how to restart it.
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When I plug my iphone into the computer to restore it I receive a "network connection timed out" message. However, when I plug in other iphones or ipod touches I can connect fine. Any help would be appreciated.
Try a powered external USB hub. It uses a 120V AC wall jack to power USB devices, and the Mac only needs to provide *just enough* to comminucate. Best Buy, Target, Walmart, ... about $20.
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I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.
Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2 -
hey guyz.. i wanna ask if i get an updated version from itunes when i plug my iPhone into the Pc, i get a letter tells me that there is an update for your iPhone ... i wanna ask is it safe to download ?? and does it make any side effects on longTerm using ??
It is safe to download if your phone is not jailbroken. Before you download it, however, take some precautions:
Reboot your computer
Disable your antivirus and firewall
Connect the phone cable to a USB port directly on the computer, not a hub
Before updating right click on the name of the phone in iTunes and choose "Backup"
When you are given the choice choose "Download only", not "Download and Update"
After the download completes successfully click the Update button to install it.
Most of these steps are just being overly cautious, as most people ignore them and have no problems. But occasionally the extra steps save grief.
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