When I enter the iTunes store I can see that now also films are available in the cloud. Why aren't mine (previous purchased films)

See this -> http://support.apple.com/kb/HT2519
iTunes prefs > Sttore - Always show purchases in the Cloud.
Also, not all countries have iTunes in the Cloud.
-> http://support.apple.com/kb/HT5085

Similar Messages

HT6119 I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Please help error -9808 when downloading apps in itunes store anyone can help me out

please help error -9808 when downloading apps in itunes store anyone can help me out

Click here > iTunes: Advanced iTunes Store troubleshooting
Then "expand" Specific Conditions and Alert Messages
Then click 9808

TS3212 When I click Itunes on my ip4s, it links to Itunes U, and it can't reach Itunes Store,neither can see any music.

When I click Itunes on my ip4s, it links to Itunes U, and it can't reach Itunes Store,neither can see any music. Can any pro guys help me out with my highly appreciation!!!!

You say your phone will not sync but then you say, "when it does sync."
Does it sync or not? Did you remember to select music to sync onto your phone before clicking on Apply or Sync?
You do have to have iTunes on your computer in order to sync your phone. And your music must be in iTunes.

Please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

sajfromsydney wrote:
please help I have australia id account but i want to purches games from usa itunes store.how can do that ?
You Cannot... You can only Purchase items from the Country of your ID account...

Since update, when I click on iTunes store I get message that iTunes has stopped working fault module StackHash_e8ad Problem event BEX

Since updating iTunes, I can open iTunes, view my apps, music, movies, etc. But when I click on iTunes store I get an error message that iTunes has stopped working. The fault module name: StackHash_e8ad Problem Event: BEX. Already tried reinstall several times and tried all the tips and advanced tips on the iTunes troubleshooting page. HELP!!!

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

HT201272 Why aren't my previously purchased apps showing up in the purchased tab of the app store on my new ipad? I used the same ID as my old ipad.

I sold my original ipad and bought an ipad 2. I wasn't worried about losing all of the apps I had previously purchased/downloaded, because I knew that the app store has a "purchased" tab, from which you can download previously downloaded apps. I set up my new ipad 2 with the same app store ID. I went to the purchased tab, the loading circle went on for awhile then went away, but no apps showed up. What's the problem?
I would be really upset if I lost all of the apps I previously paid for or downloaded (probably about 80 or so), seeing as how the app store is supposed to remember my purchase/download history based upon the user ID.

Go to "Settings > iTunes and App Stores", touch the AppleID, sign out, and then sign in with your revised AppleID.

HT2638 I am using OSX 10.8.5 with iPhoto 11. I have damaged my iPhoto library and am unable to open up my library with iPhoto. When I use 'open package contents' with the library, I can see that all my photos are there. Can I rebuild the events?

I have tried the option + command button while opening iPhoto but this has not helped.

Your next step would be tp try rebuild with iPhoto Library Manager and its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

ITunes (and Airfoil) can see Airport Express but can't connect in Windows XP (error -15000) - firewall problems?

I am using Windows XP Professional 2002 w/ SP3 on a Dell Latitude E4300 laptop wirelessly connecting to my Airport Express 802.11n (firmware 7.5.2).
I can see my Airport Express in iTunes 10.4.1 and can select it via the Airplay button. iTunes even detects whether or not a speaker is connected to the Airport Express. But when iTunes tries to connect, it comes back after a while saying "An error occurred while connecting to the Airplay device xxx. An unknown error occurred (error -15000)."
A similar problem happens with Airfoil from Rogue Amoeba that I use to stream music from other apps such as VideoLAN to Airport Express on the same laptop. I can see that my Airport Express is available but when Airfoil tries to connect, it comes back saying "It appears that a firewall on this computer is preventing Airfoil from connecting to xxx Airport Express. Please check your firewall settings and try again."
I've set both Airplay and iTunes as exception programs in my Windows Firewall setting, and even added TCP ports 5000 to 5005 and UDP ports 6000 to 6005 to the exceptions as recommended by Airfoil. I've also disabled Symantec Endpoint Protection that Ihave installed. The only thing I can't disable is McAfee Endpoint Encryption, since I also use the laptop at work and I don't have permission to disableMcAfee. I use this laptop to connect wirelessly with other devices such as HP wireless printers, NAS drives and other laptops on my home network and have never had any issues, so i think that this issue is specific to the Airplay software being blocked by some firewall (I am assuming Airfoil also uses Airplay).
I've tried this on different wireless networks and I have the same issue with Windows XP on my Dell Latitude E4300. I've also set up the network with no security, but the problem doesn't go away.
I also tried downgrading iTunes to 10.3.1 but won't work. I think it's an Airplay issue, not a specific iTunes issue, since I'm facing the problem with Airfoil as well.
How do I trace what is going on that is preventing iTunes and Airfoil from streaming to the AirportExpress within Windows XP?
I also have another Dell Inspiron laptop on the same network running on Windows Vista, and have no problems streaming music from iTunes or Airfoil to the Airport Express on the same network, even when the network is WPA-2 Personal (TKIP+AES) protected (I've seen other postings where WPA has been an issue, WEP has not, but in my case, this is not an issue). Ditto with my iPad2.
Thanks for your help!

I have the same problem with Windows 7 64bit. ITune can see AE and stream Music well. Airfoil, TuneBlade (airplay soft) can also see AE but can't connect and stream music. I ' ve already tried to setup firewall Exception list, even turning off firewall off both windows and antivirus but still got the same problem with the message 'Airfoil was unable to connect to the remote speaker " ... 's Airport Express". Please check the firewall on the computer where " ...'s Airport Express" is running and try again'. Any help would be appreciated !.

I have 2 albums on my iTunes library (Brand New Machine and Calamari) and when I go to sync it onto my iPhone 5s it doesnt come up as an option, when I go to the itunes store it wont let me download it from the cloud, why can I get these 2 specific album?

I'm not sure if there are more albums that are doing this and I just havn't noticed that they aren't on my phones but I really want thee two album on my phone, when I go onto iTune on my computer the albums are there and I can listen to the music, but when I go to sync my music (I have a shared account with my mum so I select my music individualy) it doesnt come up as an option, and when I go to the iTunes app on my phone I can't download the albums from the cloud, it just says purchased, any idea what I can do?

Hello nat.weidner
Start with the article below for troubleshooting issue with connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT204406 I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?

Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?

I have the same problem. Any suggestions?

When I open the iTunes store it tills me that I cannot connect ,how i can connect then??

When I open the iTunes store it tills me that I cannot connect , how can I connect then?

You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

My display says iPod is disabled connect to iTunes. When I connect to iTunes, a prompt displays stating that the iPod is protected by a passcode. How can I enter the passcode if the iPod is disavled?

My display says iPod is disabled connect to iTunes. When I connect to iTunes, a prompt displays stating that the iPod is protected by a passcode. How can I enter the passcode if the iPod is disabled?

THis page directly addressed the problem of the persistent "connect to iTunes" screen and passcode issue:
http://support.apple.com/kb/HT1808

When I enter the iTunes store I can see that now also films are available in the cloud. Why aren't mine (previous purchased films)

Similar Messages

Maybe you are looking for