When I go into password and security and I click I forgot my answers it doesn't work
I try to buy something and it says I have to answer my security questions before I can proceed since I havn't used iTunes on this computer. First off, I have for 2 years already so that makes no sense.. and second of all, I made this account like 6 years ago, I have no idea what I put as answers.. SO i tried to reset them and it sends them to a completely different email which was never even set up with this account the only thing that's different between my actual email and the one it's sending it to is .com vs .ca and I tried to change it by typing in the right email again but it doesn't change on there yet it changes everywhere else..
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
Similar Messages
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Try rebooting and then try it. If it continues contact iTunes store support because it may be an error inside their system.
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How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...
If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually since I have a iTouch and keep all my music there. HELP!!
Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete. -
I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account
Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards. -
I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.
See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
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I have a HP 23 P114 all in one computer. When I go into facebook and try to watch a video , the screen turns green. How can I correct this? It comes with Adobe 17?
What can I do to correct this.Hey @billnaboo ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with the Video not working correctly or green. Try clicking on the green screen, in the tab named Local Storage and put 10 KB and the green screen should disappear.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating as the graphic driver could need updating.
Have you tried another browser? This link will help you update your browser if needed.
Let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
my imessages are gone. i cant activate them now. When i go into send and recieve its only my e-mail address thats ticked and not my phone number ticked also. When i sign in with my apple ID it is ticked there. can anyone help me please.
Hi,
Go to the iPhone
GO to Settings > Messages
Is the iPhone Number ticked to be enabled (It will be greyed out and not editable but should be On)
If it is Off (Unticked remove the Apple ID)
Place the iPhone in Airplane mode for a few minutes.
Go back to Settings Messages and make sure the Message app Is Enabled overall.
Check the iPhone Number is verifying.
When Completed test by sending an iMessage to your Apple ID (Mac)
If that works add back the Apple ID to the iPhone's Settings.
Restart the Mac App and Accept the op ups that appear as to what the iPhone is using.
9:52 pm Friday; April 4, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
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Hey there Devc_04!
I have an article here for you that can address your issue:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
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You can also try rebooting the router -
I have an IMac and the sound is stuck on headphones when I go into perferences and try to change the sound setting from headphones to computer it won't let me switch.
Check out > I have no sound on my iMac internal...: Apple Support Communities
and > internal speakers not working mac mini: Apple Support Communities -
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== URL of affected sites ==
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Hi,
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http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
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