When I go to install OS X on the disk utility I got a prompt telling me that Mac 10.7 is not available. I am connected to the internet. What do I do in order to install OS?

My laptop was running slow while in the regular mode, but in safe mode it would work fine. I deleted all of the content through the disk utility. Once I would go back to the recovery mode prompt and click on install os I go to the next page and get a prompt that says mac os x 10.7 is not available. There also is no picture to the left of the OS system like most people have on their recovery mode screen on the install option. Please help!
Thanks!

cernstes wrote:
I was planning on buying one of those lens cleaners discs here soon and then see what happens.
That might do.  There is the 'poor man's' alternative.  Take a fine microfiber cloth (eyeglasses cleaning cloth) and wrap it around a business card.  Insert it gently into the slot.  Some times it works.  Do not dismiss the possibility that the DVD drive is kaput.
I did purchase this laptop from my brother a couple years ago. He told me the first operating system that was on the laptop was OS X 10.6. He gave me the disc to install,
According to the information that I have, a Mid 2009 MBP came with Leopard (10.5).  You will have to install Leopard (if you have the original disk) or purchase from the online store a Snow Leopard (10.6.3) retail disk.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
This disk is a requisite in order to install and run Lion (10.7) or any other newer OSX.  You have to update Snow Leopard to 10.6.8 before downloading and installing Lion.
Ciao.

Similar Messages

  • I had upgraded to FF 4.0.1 a while ago. Last night I got a bubble telling me that FF 4.1.0 was available and I should download and install. This version does not seem to exist. What is this about?

    I had installed FF 4.0.1 and have been using it for a while. I am running Win XP Pro, SP2. Last night a messge came up informing me that FF 4.1 was now available and that it would be advisable to download and install it. I did this and everything seemed to work fine but when I look at the 'About Firefox' info under 'Help' it still tells me that I am running 4.0.1. Everything still seems to be functioning well but this disturbs me as it does not seem to have been a FF message. Can you please tell me if such a message was sent out, and if so, why, seeing as the version does not seem to have changed?

    To ensure that no malicious software has been installed, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
    * Malwarebytes - http://www.malwarebytes.org/mbam.php
    * SuperAntiSpyware - http://www.superantispyware.com
    * Ad-Aware - http://www.lavasoft.com/products/ad_aware_free.php
    * Windows Defender - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    * Spybot S&D - http://www.safer-networking.org/en/home/index.html

  • TS2570 Hi, MacBook Pro & Snow Leopard- startup probs. I have tried repairing with the disk utility, resetting PRAM, booting in safe mode, and finally trying to get to archive&install the o/s, but it cannot find the destination volume. IsAn erase the only

    (10.6.8 Intel core duo 2009)
    Hi,
    I have a grey screen and grey rotating wheel startup probs. I have tried repairing with the disk utility, resetting PRAM, booting in safe mode (which gave a subset of the errors that 'disk repair' did- namely- 'invalid sibling link,invalid record count, invalid node structure, invalid key length)  and finally trying to get to archive&install the o/s, but it cannot find the destination volume. Is an erase the only option? PS I have backed up most files individually, but my daughter did not back up any from her user account. Any help would be appreciated. J

    Gray, Blue or White screen at boot, w/spinner/progress bar
    Why is my computer slow?
    ..Step by Step to fix your Mac
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • I lost the hd recovery in my mac. I already erased and the hardrve using the disk utility but then if i try to install the os x using os x utility it sees that could not find installation information for this machine .

    I lost the hd recovery in my mac. I already erased and the hardrve using the disk utility but then if i try to install the os x using os x utility it sees that could not find installation information for this machine .. Plz help

    Recovery Partition – Recreate Without Reinstalling
    Recovery Partition – Recreate Without Reinstalling (Requires Installer)

  • I tried partitioning my HD to install linux, the installion was not successful and now I can't boot my mac, I tried internet recovery, it was not helpfull as the disk utility cannot delete the partition I created.

    I tried partitioning my HD to install linux, the installion was not successful and now I can't boot my mac, I tried internet recovery, it was not helpfull as the disk utility cannot delete the partition I created. It was only showing me an error message "EFI files are missing", I realized that it is trying to boot from the new partition I created for the installation of the linux I intended to do.

    It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
    First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
    http://www.adwaremedic.com/kb/baddns.php
    http://www.adwaremedic.com/kb/hackedrouter.php
    If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
    As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

  • I installed the latest version of iTunes on my Windows XP.  I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now!  Help!

    I installed the latest version of iTunes on my Windows XP.  I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now!  Help!

    The requirement shoul be on the box the iphone came in.  they are also on the website
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)"

  • I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error  ccurred during installation and I could not remove the program.  Now what?

    I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error  ccurred during installation and I could not remove the program.  Now what?

    I tried removing the QuickTime program, but a window appeared telling me that a fatal error  ccurred during installation and I could not remove the program.
    I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those symptoms.)
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view options on the PC.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I

    I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I solve this problem? Once paid for a program incomplete. I also liked that the AppStore itself had a button to reinstall programs already bought, because it is very hard to understand how to do this in the store, only option is to install and hide purchase, and how do I reinstall, attention'm talking about reinstalling a computer mac, not an ipad or iphone.
    Thank you.

    Prodesigntools.com , go ahead and download the software from there and use your serial number to serialize it.

  • TS2986 I keep getting the message that my HD is full, when I run the disk utility it appears that over 400 GB are in the "Other" section, how can I access that area to clean up?

    Please help me to figure out how to clean up my HD. When I run the disk utility I get the following view:
    As you can se 467.79 GB are in the "Other" section, but I cannot find a way to get to that and clean it up, please anyone out there How can I clean that up?

    First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free for normal operation. You also need enough space left over to allow for growth of your data. Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space. Proceed further only if the problem hasn't been solved. ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root. Back up all data now if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup. Launch the Terminal application in any of the following ways: ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens. After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
    I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal.

  • The Tale of the Beeping Macbook - AKA- My Macbook Pro keeps beeping when trying to boot into Snow Leopard Disc's disk utility

    Quick back story:  about a month ago my macbook was falling and I caught it quickly, I had a game controller in my hand and it lightly hit it whilst I was catching it; the laptop made no contact with the floor, couch etc.  Upon reveling in my epic matrix esque catch I noticed it was beeping and the screen was completely black - Horrified I held down the power button for a forced power down and then turned it back on to see that it was fine, along with no visible scars, dents etc to the chassis.  Now flash forward to present day, and the macbook pro is only two months old (bought may 4th 2011) and I notice it's got some slightly irregular slow loading points when loading a browser, photoshop, etc.  I do the standard disk utility to verify the disc and it says
    "Checking volume bitmap.
    Checking volume information.
    Invalid volume file count
    (It should be 537095 instead of 537096)
    Invalid volume directory count
    (It should be 161641 instead of 161640)
    The volume Macintosh HD was found corrupt and needs to be repaired.
    Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk."
    So I put in the snow leopard disc to go to the disk utility within, reboot the laptop, and it goes to the gray boot screen with the dark gray apple logo and stays there whilst doing the aforementioned beep from my spider-sense catch.  Does anyone happen to know what is wrong?  Would that tiny tap from my controller when catching it have caused this problem I have now?  Is there anything I can do at home to fix this since I can't get to the disk utility on the snow leopard disk?  Will Batman ever get out of the Joker's trap?  Or am I better off just making a genius bar appointment?  Thanks in advance.
    -ZRS

    Are you using the Snow Leopard disc that came with that Mac?  A gray disc that came with a different Mac won't boot yours, and a Retail (white) disc with a version of OSX earlier than the one your Mac came with won't boot it, either.
    If you don't have the right disc, do you have an external HD, or can you borrow one?
    (By the way, your post shows you're running Tiger; you might want to update that.)

  • When syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen.  have done the reset and restart, but still get same thing.

    when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen.  have done the reset and restart, but still get same thing.  Ipad does not show up in itunes even though cable plugged in.  Have shut down and restarted Windows 7 computer.

    I had done all of that to no avail.  I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again.  I had tried switching the USB port at the front of the machine but that had not helped.  Everything is good to go again.  thanks for  your reply

  • Hard drive is missing. I can boot from the cd but when running the disk utility, no hard drive shows up.

    Hard drive is missing. I can boot from the cd but when running the disk utility, no hard drive shows up.
    This is a problem that suddenly appeared.

    Please post a screenshot of Disk Utility that shows what you mean. Be careful not to include any private information.
    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • When I reboot my mac it automatically launches disk utilities. i have run the utility. all clear. but each time i reboot i get the disk utility. how do i override so i can have my hard drive back?

    When I reboot my mac it automatically launches disk utilities. i have run the utility. all clear. but each time i reboot i get the disk utility. how do i override so i can have my hard drive back?

    What OSX version is it?
    Does holding alt key at bootup show any boot choices?
    Does holding Shift key at bootup to boot in Safe mode do the same thing?

  • How do I get connected to a server on my network via an IP address?  When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

    I am new to Mac...How do I get connected to a server on my network via a hyper link IP address path?  When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

    Some of the following is going to use some technical terms — this area is inherently somewhat technical. 
    If you don't understand some part of the following reply, please ask.
    Is this your own OS X Server system on your own network, or is this some other server within some larger organization? 
    You're posting this in the OS X Server forum, which is a software package that allows OS X systems to provide web-based and many other services; to become servers.
    If it's your OS X Server on your network, then the network and DNS configurations are suspect, or the server is somehow malfunctioning or misconfigured.   This is unfortunately fairly common, as some folks do try to avoid setting up DNS services.
    If it's a larger organization and somebody else is managing the server and the network, then you'll probably need to contact the IT folks for assistance; to learn the network setup and DNS requirements, and if there's a problem with the server itself.
    The basic web URL "hyper link IP address path" — without using DNS — usually looks something the following, where you'll need to replace 10.20.30.40 with the IP address of your server:
    http://10.20.30.40
    UptimeJeff has posted a URL that specifies the AFP file system; an OS X file share.  That's used if you're connecting to an Apple storage service somewhere on your network.  You might alternatively need to specify smb://10.20.30.40 or such, if it's a Windows file server.  (There can be additional requirements for connecting to Windows Server systems, too.)
    If there's local IT staff available here, please contact them for assistance.  If these are your own local systems and your own local OS X Server system, then some information on the server will be needed.  (If you're on a NAT'd network, you'll also need to get DNS services configured and working on your local OS X Server system and your network — you'll not be able to skip this step and reference ISP DNS servers here — or things can and usually will get weird.)

  • When opening the Calendar app, I am greeted with a box that says "This calendar can not be refreshed."  After clicking on "OK" another box pops up saying "The server responded with an error."  How can I get rid of these?

    When opening the Calendar app, I am greeted with a box that says "This calendar can not be refreshed," and after clicking ok there is another box saying "The server responded with an error."  How do I get rid of this.  The calendar functions all right, but just have to close both of those boxes after doing any action in the calendar app.

    Please take each of the following steps that you haven't already tried, until the problem is resolved. Back up all databefore making any changes.
    Step 1
    From the Calendar menu bar, select
    Calendar ▹ Preferences ▹ Accounts
    Choose the affected account from the list on the left and uncheck the box marked
    Enable this account
    Then check the box again. Test.
    Step 2
    Make a note of the account settings, then delete the account and add it back with the same settings.
    Step 3
    If you can't add the account, the settings may be invalid. Verify them. How you do that depends on what kind of account it is. If it's a Google calendar and you've activated 2-step verification, you need to generate an application-specific password in your Google account and enter it in place of your old password.
    Step 4
    Quit Calendar. Triple-click the line below on this page to select it:  
    ~/Library/Calendars/Calendar Cache  
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a file named "Calendar Cache" selected.
    Move the selected file to the Trash. There may be one or two other files in the same folder with names that begin in "Calendar Cache". If so, delete those files too.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Maybe you are looking for

  • Portege M800 - System hangs after fingerprint login

    I just got my Portege M800 weeks ago and frankly speaking, this model has been giving me much trouble. Earlier it is the heat problem at the palm rest and there is no solution to it. Now I am facing another issue with the fingerprint login. I am runn

  • Hi I don't have a computer or a laptop to install the cd software into,for my Deskjet 2540

    I want to do this wirelessly,I had the printer connected to my iPad but now it's gone from the iPad,I don't know how to get it back on haven't even had a chance to use the printer,there has to be a way without useing a computer or laptop,please help

  • IPad Air 2 won't connect to exchange emails

    Hello, I've recently purchased an iPad Air 2 WiFi model. Everything transferred from my iCloud backup from my iPad mini except for 2 of my exchange email addresses I use for work. The emails work everywhere, in my iMac and iPhone 6. I've tried delete

  • Swings components are not displayed correctly Pls Help me Urgent.

    Hi I had created a project contains a form divided into 3 panels (horizontally) Upper most contains images and the middle one contain 6 buttons and lower most contains components like text box, labels etc., When i pressing the first button (e.g. Find

  • Access Exception after starting Managed Server

    After Starting the managed server in our one of the domains we are getting this following exception.Actually we are using JCA Adapters(Clarify and MQ).So after starting servers it is trying to access these adapters and corresponding application views