When I open Pages, it says there is an update. So I go to it, but the App Store says there are no new updates. Help?
It has done this before when I was running Lion, and now its happening again in Mountain Lion. Last time, I took it to an Apple store. What can I do?
miguel --
Where is your Pages application physically located? Is it in the Hard Drive > Applications folder?
Similar Messages
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I have V 5.0 but the App Store says it has 5.2.2 and that it's installed. Any ideas why I cannot open the document, please?
When you updated to Mavericks and qualified for the free iWork apps and then installed them, the old iWork apps were rounded up and put into a folder name iWork' 09 and the three new versions of the apps are scattered in the apps folder in alphabetical order.
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When I open a pdf I there are Asian characters as the file downloads and I am always ask if I want to trust the source. What should I do?
What is your operating system?
Can you provide a screenshot of what you see: https://forums.adobe.com/thread/1408375 -
When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do
Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.
Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?
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my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Can not open the app store on my mac since new update
can not open the app store on my mac since new update
Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of OS X, or include that information in your first message.
Give details of the problem. A remark such as "X doesn't work" conveys no useful information. If X did work, you wouldn't be here. Instead, you should post something like this: "I did A; I expected B; but I got C." Include the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
Also describe the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, give details. -
Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?
Hi,
We would like to investigate what's going on but we will need more information from you. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch. -
I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??
sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde -
When i try to download apps from the app store it gives me an error message help!!
when i try to download apps from the app store it gives me an error message help!!
Well this is my first time using the support community so I didn't know how it worked. It was giving me the error message 1004. I figured it out though thanks.
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I am trying to download an app that needs 501 MB and my iPod has over 1 GB, but the App Store says that I do not have enough memory left.
Do you have a question?
That sounds right.
Most apps require more than double the size of the app available in order for installation.
Make more room. -
HT1338 My Numbers update shows 2.3 but the app store says I was updated to3.1?
My Numbers update shows 2.3 but the app store says I was updated to 3.1?
You should have both versions. After the update, the old versions are moved to an iWork '09 folder in the Applications folder.
The new versions are completely rewritten and are missing some features. I imagine that is why the kept the old versions arround. It is much like iMovie, Final Cut X, etc.
They have been slowly adding features as they go. -
So I got my Mac World e-mail, it talked about the free apps from MS (Word, Excel, PowerPoint, OneNote), so I downloaded them, in the comments section of the article someone that didn't like them said there was no need as iWork was free and no subscription needed.
Anyway, after letting the ad for MS 360 play out, word opened, but it wouldn't let me access my skydrive, now called onedrive, it was grayed out and needed the 360 subscription, needless to say I deleted all of the office apps and based on the comments section of the article I went back to the app store to get iWork.
They are not free, each app is $9.99, according to the app store, so tell me is there something I'm missing, there were others saying it was free, so what is the truth here?
Currently I use Textilus for creating documents, well one or two, writing on the ipad is horrible, and it still doesn't recognize my printer or any documents I save in Textilus. I have to save the page as a picture, open up the Epson app, select photos, and print.
I was hoping something useful would be available, but it looks like that's not going to happen.Beginning last September (I beleive) the three iWorks app are free only for qualifying newly purchased devices (http://support.apple.com/kb/HT5913)
And yes, on the iPad, MS office apps can only be used to read files unless you have an Office 365 subscription.
Can't respnd to what Textilus does or doesn't do when it comes to printing. That might be a question for the app vendor. -
Want to download a previously deleted app but the app store says it's already installed
While updating the 'Tumblr' app on my iPod, my internet connection went down and the updating stopped. When I regained internet connection I clicked the app and it just deleted. Now, when I go to the app store to try and install the app again, it says I already have the app and the downloading button is replaced with an 'open' button.
I've already checked the iPod and it hasn't been moved around or into a folder. If somebody could help I'd be very grateful!What happens when you tap the "Open" button?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download the app on your computer and sync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Safari and the App store icons are both deactivated. I also cannot a software update check, as it gives the 'PowerPC applications are no longer supported error'
Very frustrating, cannot do anything with this laptop now. Any help is greatly appreciated.If you don't already have a current backup, back up all data. There are ways to back up a computer that isn't fully functional. Ask if you need guidance. You can skip this step if you don't care about the data that hasn't been backed up.
Reinstall the OS.* Your data should be unaffected unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Where do I find the 'Quick Links' to the App Store support?
http://www.apple.com/contact/
A bit down on the page, Apple Store Customer Service.
Select country at bottom right corner.
/Dennis
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