When I open Youtube, i her songs and videos, but no picture in a little window on the site. Why? On internet explorer there is no problem, and it's the same laptop. Thank you, Martina

No picture on youtube, sound is ok, i can see everything but the picture in the window.

You can update Firefox to the latest 3.6.15 version via "Help > Check for Updates"
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

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    Identifier:      com.apple.Safari
    Version:         5.0.2 (6533.18.5)
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    Interval Since Last Report:          7087 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  7069 sec
    Per-App Crashes Since Last Report:   2
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    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.WebCore                    0x00007fff835ddbc7 WebCore::SecurityOrigin::canAccess(WebCore::SecurityOrigin const*) const + 39
    1   com.apple.WebCore                    0x00007fff835c51f7 WebCore::JSDOMWindow::getOwnPropertySlot(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) + 151
    2   com.apple.JavaScriptCore        0x00007fff80140427 cti_op_resolve_global + 695
    3   ???                                         0x00004dbafeffad7c 0 + 85465537424764
    4   com.apple.JavaScriptCore        0x00007fff802553ac JSC::Interpreter::execute(JSC::FunctionExecutable*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 508
    5   ???                                         0x0000000115a39b40 0 + 4658010944
    6   ???                                         0x000000011a57bbe0 0 + 4736924640
    7   com.apple.WebCore                    0x00007fff83d23dd0 WebCore::JSHTMLHtmlElement::~JSHTMLHtmlElement() + 0
    8   ???                                         0x8d48078948ecfebc 0 + 10180395243886411452
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    0   libSystem.B.dylib                           0x00007fff8809208a kevent + 10
    1   libSystem.B.dylib                           0x00007fff88093f5d _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                           0x00007fff88093c34 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                           0x00007fff8809375e _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                           0x00007fff88093088 _pthread_wqthread + 353
    5   libSystem.B.dylib                           0x00007fff88092f25 start_wqthread + 13
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    0   libSystem.B.dylib                           0x00007fff88092eaa __workq_kernreturn + 10
    1   libSystem.B.dylib                           0x00007fff880932bc _pthread_wqthread + 917
    2   libSystem.B.dylib                           0x00007fff88092f25 start_wqthread + 13
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    0   libSystem.B.dylib                           0x00007fff880b3eb6 __semwait_signal + 10
    1   libSystem.B.dylib                           0x00007fff880b7cd1 _pthread_cond_wait + 1286
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    3   com.apple.WebCore                    0x00007fff834a3ddc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                           0x00007fff880b2456 _pthread_start + 331
    5   libSystem.B.dylib                           0x00007fff880b2309 thread_start + 13
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    0   libSystem.B.dylib                           0x00007fff880792fa mach_msg_trap + 10
    1   libSystem.B.dylib                           0x00007fff8807996d mach_msg + 59
    2   com.apple.CoreFoundation                      0x00007fff86c7d3c2 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                      0x00007fff86c7c84f CFRunLoopRunSpecific + 575
    4   com.apple.Safari                             0x000000010002fa39 0x100000000 + 195129
    5   com.apple.Safari                             0x000000010002f9c9 0x100000000 + 195017
    6   libSystem.B.dylib                           0x00007fff880b2456 _pthread_start + 331
    7   libSystem.B.dylib                           0x00007fff880b2309 thread_start + 13
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    0   libSystem.B.dylib                           0x00007fff880bcdce select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                      0x00007fff86c9ee92 __CFSocketManager + 818
    2   libSystem.B.dylib                           0x00007fff880b2456 _pthread_start + 331
    3   libSystem.B.dylib                           0x00007fff880b2309 thread_start + 13
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    0   libSystem.B.dylib                           0x00007fff88092eaa __workq_kernreturn + 10
    1   libSystem.B.dylib                           0x00007fff880932bc _pthread_wqthread + 917
    2   libSystem.B.dylib                           0x00007fff88092f25 start_wqthread + 13
    Thread 7:
    0   libSystem.B.dylib                           0x00007fff880792fa mach_msg_trap + 10
    1   libSystem.B.dylib                           0x00007fff8807996d mach_msg + 59
    2   com.apple.CoreFoundation                      0x00007fff86c7d3c2 __CFRunLoopRun + 1698
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    6   libSystem.B.dylib                           0x00007fff880b2456 _pthread_start + 331
    7   libSystem.B.dylib                           0x00007fff880b2309 thread_start + 13
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    0   libSystem.B.dylib                           0x00007fff880b3eb6 __semwait_signal + 10
    1   libSystem.B.dylib                           0x00007fff880b7cd1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore        0x00007fff800fe400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                    0x00007fff837f9751 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                           0x00007fff880b2456 _pthread_start + 331
    5   libSystem.B.dylib                           0x00007fff880b2309 thread_start + 13
    Thread 9:  Safari: SnapshotStore
    0   libSystem.B.dylib                           0x00007fff880b3eb6 __semwait_signal + 10
    1   libSystem.B.dylib                           0x00007fff880b7cd1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore        0x00007fff800fe400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                             0x00000001001be849 0x100000000 + 1828937
    4   com.apple.Safari                             0x0000000100047507 0x100000000 + 292103
    5   com.apple.Safari                             0x0000000100047385 0x100000000 + 291717
    6   libSystem.B.dylib                           0x00007fff880b2456 _pthread_start + 331
    7   libSystem.B.dylib                           0x00007fff880b2309 thread_start + 13
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      rax: 0x000000011aab1b40  rbx: 0x000000011d5feaf0  rcx: 0x0000000115a05d40  rdx: 0x0000000000000001
      rdi: 0x000000011d5feaf0  rsi: 0x0000000000000000  rbp: 0x00007fff5fbfdbb0  rsp: 0x00007fff5fbfdba0
       r8: 0x000000000000001f   r9: 0x0000000119757ca0  r10: 0x000000000000003f  r11: 0x00007fff80140170
      r12: 0x0000000000000000  r13: 0x00007fff5fbfdc90  r14: 0x0000000115a05d40  r15: 0xffff000000000002
      rip: 0x00007fff835ddbc7  rfl: 0x0000000000010246  cr2: 0x0000000000000032
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           0x100000000 -        0x1006b0fe7  com.apple.Safari 5.0.2 (6533.18.5) <E05FAB52-2DFE-EB34-6029-01D0009A60A1> /Applications/Safari.app/Contents/MacOS/Safari
           0x113000000 -        0x113494fff  com.apple.RawCamera.bundle 3.9.0 (584) <CB295E3D-6E52-4E53-D553-A7C5FF960C01> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
           0x1157fc000 -        0x1157fcfff  com.apple.JavaPluginCocoa 13.1.0 (13.1.0) <B95284E0-629F-A5B7-1F91-4463DC05A9BD> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
           0x1167d9000 -        0x1167e1ff7  com.apple.JavaVM 13.1.0 (13.1.0) <BEA9AB0D-4358-A473-843A-AC9BDC277B7F> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
           0x11699f000 -        0x1169a0fff  ATSHI.dylib ??? (???) <0C6E12AA-4D29-7892-77CA-0B9D2C1627F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x116e97000 -        0x116e9bff7  libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
           0x11d3ea000 -        0x11d4fafef  libmecab.1.0.0.dylib 2.0.0 (compatibility 2.0.0) <E321EA43-4F4C-6561-3E87-4081904D53F3> /usr/lib/libmecab.1.0.0.dylib
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <472D950D-70F8-B810-A959-9184C2AA6C74> /usr/lib/dyld
        0x7fff80003000 -     0x7fff80082fe7  com.apple.audio.CoreAudio 3.2.5 (3.2.5) <4ADA6607-A2FD-ABE2-3A2C-A4B6259F4B10> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff80083000 -     0x7fff800ebfff  com.apple.MeshKitRuntime 1.1 (49.2) <1F4C9AB5-9D3F-F91D-DB91-B78610562ECC> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
        0x7fff800ec000 -     0x7fff802d4ff7  com.apple.JavaScriptCore 6533.18 (6533.18.1) <6297141A-CA95-4828-20E2-80473DE8D4BD> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff80497000 -     0x7fff805bfff7  com.apple.MediaToolbox 0.484.11 (484.11) <F50B5552-8527-C75D-873F-66A61D04E32A> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
        0x7fff805c0000 -     0x7fff8061eff7  com.apple.framework.IOKit 2.0 (???) <00376B85-C54E-F1B9-1335-5938D9D2CA4F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8061f000 -     0x7fff80622fff  com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff80623000 -     0x7fff80664fef  com.apple.QD 3.35 (???) <78C9A560-E6F7-DC4F-F85E-E63CF8A98F0B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff806b1000 -     0x7fff806d4fff  com.apple.opencl 12.1 (12.1) <403E8F37-4348-B9BC-08E6-7693A995B7EC> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff806d5000 -     0x7fff806f0ff7  com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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        0x7fff807fc000 -     0x7fff80848fff  libauto.dylib ??? (???) <072804DF-36AD-2DBE-7EF8-639CFB79077F> /usr/lib/libauto.dylib
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