When i restored my iphone 5 it shows 4013 and 4005 error and my phone was stuck with apple logo and above some letters where also there in black and white colour .

when i restored my iphone 5 it shows 4013 and 4005 error and my phone was stuck with apple logo and above some letters where also there in black and white colour . pls say me how to fix this plssss . my email = **********
<E-mail Edited by Host>

Wrong Forum

Similar Messages

I have iphone 3gs 32 GB attempt to Reset-Erase all settings now stuck with Apple logo

I have iphone 3gs, i have downloaded free games and apps from app strore installed and it was working fine. i even updated the games a couple of times. Two days ago I attempt to Reset-Erase all settings & Content of my phone. It was stuck with apple logo. till now. What to do? Now it is stuck there and when I connect it to my PC it does not appear there also.
It is just charging and chargning only. when i disconnect it shows battery low.
Help please. Please... Please...............

Force the phone into recovery mode & restore it:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

HT4972 hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. tha

hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. thanks.

Apple recommends backing up the data when you're getting the battery replaced by them. So I assume that you will likely lose the data during this process.
Will the data on my iPhone be preserved?
No, during the service process all data on your iPhone will be erased. Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPhone and does not offer any data transfer service. During service, Apple may exchange your iPhone with an iPhone that is new or equivalent to new in performance and reliability.
Following service, your iPhone may have a newer operating system (iOS) version and you will need torestore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check to see if an update is available or contact the application vendor directly.
copied from Apple - Support - Service Answer Center

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

My iPhone 4s stuck with Apple logo

I've just got a new 4s from Apple store. all of a sudden, it automatically reboots, but it gets stuck with Apple logo, dim, bright...I have tried to restore using iTunes but I can't. A message " error unknown" pops up again and again when I retried.
Any idea???

i have the same exact problem and im so frustrated. if you find a soulution can you let me know? i've been looking for ages and even tried a different computer

TS3694 hi i recently updated into ios 7.0.4 now i want to fully restore my ipad to resell but when i restore it it got stuck with apple logo and progress bar with 45% completed as firware file is downloaded using ipad 4 wifi itunes 11.3.8

hi i rescently updated my ipad 4 in ios 7.0.4 and for resell purpose i want to restore my ipad via itunes but it got stuck at apple logo and progress bar of 45% completed i tried it 50 times but it stuck on that exact point for hours i cant able to restore it and had no errors it just like freezes at one point i also uses dfu mode but got stuck at same problem using windows 7 32 bits itunes 11.3.8 ipad 4 wifi please help

My iPhone 5 wouldn't start after I turned it off a few minutes after writing this. It went into recovery mode and I had no choice but to connect to iTunes on PC and restore.
I restored to factory setting first, just to validate my phone was okay. For a second consecutive iOS update, the iPhone 5 did not update smoothly while connected to PC and iTunes - I had to retry two times before the progress bar for the update showed. (The exact same problem with the restart occured when I updated to 7.0.4.)
The good news is that I was ultimately able to restore the iPhone 5 to factory settings while running iOS 7.0.6. I did have a backup from about a month ago lying around and was able to successfully restore with that as well, so the damage done is almost negligible since I had my contacts, notes, mail, etc. backed up to iCloud.
Once I completed both restores, the sync with iTunes worked fine.

IPhone 6 plus stuck with apple logo, won't turn off!

I got my new iPhone 6 plus today. I set it up as a new phone I couldn't restore from backup as I needed iOS 8.1 to restore the backup of my 5s.
So after upgrading to 8.1 I reset my 6 plus to restore the backup and now its stuck on the apple logo.
I can't turn it off to get it into recovery mode, I've tried holding the home and power buttons, the device appears to restart, after a few minutes it flashes on a red screen for a split second then its back to the apple logo. I've restarted multiple times and same thing keeps happening.
iTunes won't recognise the device so I'm really at a loss to what I can do from here. Can't get into my local Apple genius bar until Wednesday and I'd really like it sorted before that.
Thanks for any help you guys can give.

Hi there thatgurlwho,
I would recommend taking a look at the troubleshooting steps found in the article below if your device isn't booting past the Apple Logo.
iOS: Not responding or does not turn on
-Griff W.

I have a MacBook Pro 2008 with 17 inch screen. Experiencing a lock up when turning on power to boot up. While booting up it goes to gray screen with Apple logo and disc spinning icon running and doesn't go to my desktop. Any solutions to the problem?

I have an early 2009 17 inch MacBook Pro that just went on the fritz. When turning on the power it will go into boot up mode to the gray screen with the apple logo, then the disc icon will be running and will continue running, not allowing to proceed to my desk top screen. It's pretty much locked up at this point where I have to do a forced shut down by holding down the power button. I've tried everything that I know of such as taking battery out and pressing power button for 5 seconds and then reinstalling battery. I've cleaned inside of computer with compressed air duster in can as well as other key commands for resets. I've read that this is a common problem with the earlier MacBook Pros. Is this a problem that I can fix or does it have to be taken in for service? Any solutions to the problem would be greatly appreciated. Thanks!

This could be a software/state problem or a hardware problem. Here are steps to resolve the former.
http://support.apple.com/kb/TS2570
https://discussions.apple.com/docs/DOC-5282

TS3694 i recently purchased an iphone 3gs every time i try to update it keeps failing and getting error 1015.the phone was purchased second hand so know nothing about its history .all i get now is pic of usb and itunes logo.we went on itunes and now wont

i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.

Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS

When I plugged my iPhone into my USB plug it would sync my phone to the computer. It doesn't do it anymore. I removed iTunes and tried to re-download but i keep getting error msgsmsvcr80.dll was not found, windowns error 126, iTunes service Apple Mobile

When I originally downloaded iTunes my iPhone would sync to my computer when I connected the USB plug. Now it won't do it. I removed iTunes from my computer and have attempted to re download iTunes to no avail. I get several error msgs during the download: msvcr80.dll was not found; iTunes was not installed correctly, error 7; Windows error 126; Service 'Apple Mobile Device' (Apple Mobile Device failed to start)
Can anyone offer any suggestions/help?

Hello there, Cyn.
The following Knowledge Base article provides some great information for troubleshooting your issue. Keep in mind uninstalling and reinstalling has to be done in a very specific fashion, therefore use the guidelines from this article to accomplish this:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1688 my phone is stuck on apple logo and wont restart, restore or update

plz help

Your Hosts file seems to be redirecting away from Apple. Edit it to delete all references to apple.com, Reboot and try.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37,
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

HT1414 my i phone is not showing up uner devices in itunes so phone is stuck after trying to update ios6. help !

SOS - trying to update my iphone 4 to IOS 6. Says connect to itunes. Done that but nothing is happening. Devices doesnt even come up in itunes? phone is stuck with apple logo on screen. cant do anything?

With your phone plugged in, open Image Capture and see if the iPhone shows up. If not, you are having a sync problem. If it shows up in Image Capture, but not iTunes, I'd delete iTunes and reinstall it.

TS3694 I want to restore my iphone 3g but then it says error 1015..pls help me

I want to restore my iphone 3g but then it says error 1015..pls help me

Usually with that particular error you will find better answers on Google.

My iphone 4g stucks on apple logo

I had upgraded my IPhone 4 software version 4.3 to 5.0 two days back but today evening when I restarted my phone, it stuck on Apple logo screen and did't bootup. When I'm attaching it with my PC it gives a maqssage on Itunes
" Itunescould not connect to the Iphonebecause it is locked passcode. You must enter your passcode on the Iphone beforeit can be used with itunes"
But on Iphone screen I'm not able to see any activity except apple logo.
Kindly suggest.

Try to reset by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

Original iPhone software 2.0 stuck in apple logo mode

Updated my original iPhone to 2.0 this past weekend then proceeded to load several games/utilities to my phone. This morning during browsing on safari that the screen went blank. I proceeded to restart but the phone is stuck in apple logo mode. Connecting it to iTunes only freezes up iTunes, never got to the point where iTunes recognizes the phone. I'm able to turn it off and it's about it. Help, I've got a brick....any suggestions? I've had the phone for a year and this has never happened. Thanks!

I also discovered that If I push it to DFU and then use Recboot to exit it it will show 4 lines from the console over the logo and than screen turns black until the battery will die.

When i restored my iphone 5 it shows 4013 and 4005 error and my phone was stuck with apple logo and above some letters where also there in black and white colour .

Similar Messages

Maybe you are looking for