When i try to do an in app purchase it tells me to contact apple. can anyone maybe know the reason?
plz help?
We are fellow users, we won't know why - you will need to contact iTunes Support and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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help please
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
When I try to make in-app purchases it tells me to contact iTunes support, what should I do?
Contact iTunes support, as directed:
http://www.apple.com/support/itunes/ -
When i try to make an in-app purchase for this one app it says contact support to complete transaction. Why is it saying this?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"
Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.
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More Details: http://feedback.photoshop.com/photoshop_family/topics/cannot_download_camera_pac k_inside_photoshop_app
My friend is trying to purchase an IAP on Adobe Photoshop Express, however they get an error saying "Can not buy this item. You must buy the application to which this item is intended to buy the item" when they try to make an In app Purchase". Everything other app is working fine.
Any thoughts/suggestion to make this error go away?I suggest trying the update again after an hour or two. Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.
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When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?
Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ) -
When i try to update/download any app i get a message saying your account is not valid on the indian store go to usa store, can anyone help fix this prob of switching stores. Thnx
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed
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Dear apple ,
my account base been hacked and when I try to reset by email authentication I don't recieve my mail . Can anyone help me?Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden -
I have an idea for a new convenient feature of the calendar app on a new software version. Does anyone know how to contact Apple to let them know the idea?
First see here > http://www.apple.com/legal/policies/ideas.html
You can leave Feedback here > http://www.apple.com/feedback/ -
Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us
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