When I try to download an app it says I need to read and agree to the new iTunes terms when I do so I am told my session has timed out
I Cannot download apps
wwhen I try i am told I need to read and agree to iTunes new terms
wwhen I agree I am told my session has timed out
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
Similar Messages
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Can someone please help me with this?
You have an iPad 1 which cannot be upgraded past 5.1.1.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.1.x
iPhone 4S iOS 7.1.x
iPhone 5 iOS 7.1.x
iPhone 5c iOS 7.1.x
iPhone 5s iOS 7.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 7.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 7.1.x
iPad 3 iOS 7.1.x
iPad 4 iOS 7.1.x
iPad Mini iOS 7.1.x
iPad Air iOS 7.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
What do i do if when i try to download an app it says please contact iTunes support?
What do i do if when i try to download an app it says please contact iTunes support?
Try resetting the password, even a number of times, until it takes. It took the third attempt on a family member's iPad before it was successful!
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I am able to log in to my Itunes Store account.
But when I try to download any APP, it says:
"Dit Apple-id er blevet slået fra" ("Your Apple-id is turned off") What is wrong?Jeg har det samme problem. Har du fået det løst?
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i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?
- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I have download a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy again ?
Movies are not part of the automatic downloads feature. Apps, music and books only.
If you live in the U.S. you can download many Movies again for free using the same Apple ID that you bought the movie with. If you do not live in the U.S, that feature is not available. Not all Movies are available at this time either.
You can transfer the movie to iTunes on your computer and then sync it to the iPad if you like. -
I installed ADE and when I try to download ebook it tries to open with Adobe reader and does not give option to open with ADE
It sounds as if you downloaded Adobe Acrobat Pro. If you did, uninstall it. Then repair Adobe Reader.
The free Acrobat account has no connection to any of this. -
My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???
The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6). -
I have the first generation ipod touch it's updated to the iOS 3.1.3. Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter. Does anyone know of any children's apps for the iOS 3.1.3
Any joy ? I'm having same problem. Just bought two for my twins birthday and I think it was a big mistake!!!! Thanks
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When i try to download an app it says that Its imposible to connect with iTunes
When i try to download an app from the App Store i Get a Message that says that it si imposible to connect with iTunes. And it wont ley me download. What should i do
So the exact message was 'si impossible'?
Try rebooting the iPad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen,then let go. -
Hi, when I try to download an application the app stores downloads it for about 2 seconds and then it stops downloading it! I don't know what's wrong?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
If no joy...Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
regarding my iphone 3g and ipod 4 when i try to update my apps or buy using my devices my user name and password box comes up put my password in and it seems to start but then i get a message reading cant connect to the itunes store any suggestions
https://p10-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/iForgot?
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When i try to download a app it says invailid address
can not download apps
Process at the following link worked for me; allowed me to update previously-purchased Apps on my replacement iPhone:
https://discussions.apple.com/message/15219044#15219044
Note: just leave your name and phone in the form. -
Unable to download BoFA app as it says app not available in Indian store. How do I make changes to location of app store? I am currently in US. Please help
Go to Seetings ---> Store ---> and press the part where it says your "Apple ID:xxxxxxx" a pop menu will show asking you some options and you should chose "View Apple ID" then a password prompt will also show up which you should enter as per your apple ID and then you will have a new menu with multiple selctions to Edit your account, the third one is related to Country/Region.
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so for a app world war im trying to purchase some honor points and it wont let me!
every time i try to make any purchase it says "contacts itunes support to complete this transaction"
someone help pleaseso do you have to call 1-800-my-apple for help? or could you find out how to fix it online? last time i called in the made me pay 30 dollars for help, and they didn't even solve my problem.
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