When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

Try a power cycled of the iPad.

TS1368 when i try to report a problem with a purchase i just get a message saying'cannot connect to itunes store' but it lets me in to make purchases. whats going on?

when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?

"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/

When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

Is your Apple ID set properly at Settings > iTunes & App Stores?
If so, log out from there and log back in.
If that doesn't solve it (it should), check Settings > General > Restrictions

HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)

HT5622 On my App Store when I try and instal a free app when I type in my password it says cannot connect to I tunes how can I fix this?

On my App Store when I try and instal a free app when I type in my password it says cannot connect to I tunes how can I fix this?

Look here for help.
Can't connect to the iTunes Store - Apple - Support
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight

HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying

TS1368 I'm trying to help my sister in law with Itunes and you tube on her ipod touch. When I press the itunes icon on the menu it says "cannot connect to the ipod store". I've updated the latest software. Any suggestions?

I'm trying to help my sister in law get Itunes on her ipod touch. When I press the itunes icon on the home page it says "cannot connect to the ipod store". Similarly when I press the You Tube icon is says "Cannot connect to You Tube". I'm able to access the web through safari. Any ideas out there? Thanks.

Can't connect to the iTunes Store
Try powering off and then back on the router

TS1424 When I try to install a app onto my iPhone from the app store a message comes up saying 'cannot connect to iTunes'. Anybody know what's the problem?

When I try to download a app from the App Store to my iPhone a message keeps coming up saying 'cannot connect to iTunes' it's happening a few days now. Helpppp

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I downloaded itunes to my computer, but when i try to add my music to my iphone it says cannot connect to the iphone store

I downloaded iTunes on my computer with windows 7. when I try to add my music to my iphone it says cannot connect to the iphone store

Is this a new computer?
Have you transferred your library to it?
Have you authorised the computer to your Apple ID?
Are there app or media items on the device that aren't on your computer?
I suspect if there is any protected content involved anywhere in the mix, apps for example, that iTunes will want to "phone home" to check.
If you haven't transferred your library see Recover your iTunes library from your iPod or iOS device.
tt2

I have recently bought an iPod touch 4th generation. The first day I could connect to the app store from my iPod and download what I wanted then today every time I try downloading something a message pops up saying " cannot connect to the iTunes store" y

I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank you

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar

HT4623 I have installed OS6 on my iPhone 4. A new app is Passbook. When I click on the App Store bar at the bottom of the page a message pops up saying Cannot connect to the iTunes Store. It shouldn't be trying to connect to the iTunes Store, should it?

I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.

It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

HT2731 every time i try to go to the iTunes store, my ipod says "Cannot Connect to the iTunes Store". How do I get it to log into my account?

Every time I try to go to the iTunes store from my iPod, it says "Cannot connect to iTunes Store". How do I get it to connect and log in to my iTunes account??

Do other apps connect to the internet on the iPod e.g. Safari ? If they do then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.

All of a sudden, my IPod Touch will not allow me to update in the App Store. I get message that says "cannot connect to the ITunes Store" Can anyone help? Thanks so much

IPod touch will not update in App Store. It says " cannot connect to ITunes store

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

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