When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

Try a power cycled of the iPad.

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When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I try to redeem an iTunes GC and I get a "Session Has Timed Out" Message. The same thing happens when I try to download a song, after I'm taken to the SLA page

I try to redeem an iTunes GC and I get a "Session Has Timed Out" Message. The same thing happens when I try to download a song, after I'm taken to the SLA page. I sent Apple Support an email. They told me its software on my computer restricting access to my Internet Connection, but I haven't installed any new software since my last purchase from the iTunes Store. What can I do to fix this?!?! Thanks

Delete and redownload them if doing so is free in your country.
(106637)

When i try to download any song it plays but it doesnt download

when i try to download any song it plays but it doesnt download

If the website does not allow downloading you cannot download the song. Or the website might have a special URL for downloading the song. For example, you watch videos at YouTube.com bu to download them you need to go to kissYouTube.com or saveYouTube.com

When I try to download a song I receive the following error "A required component is not installed. Please repair or reinstall (-42404). I have tried re-installing and it still does not work.

When I try to download a song I receive the following error "A required component is not installed. Please repair or reinstall (-42404). I have tried to reinstall and still receive the same error.

This procedure might work or might not work:
Download the free Ccleaner and repair your Registry
http://www.piriform.com/ccleaner/download/standard
Uninstall iTunes according to Apple's directions here
http://support.apple.com/kb/HT1925
Use Ccleaner and repair your Registry again just in case.
Then download/install iTunes again from the Apple website
http://www.apple.com/itunes/
Your iTunes content will not be removed,
Please regularly backup your iTunes content to external medium (hard drive, cd/dvd's) using the File>Backup Library in iTunes. Apple will not reissue new copies of content.
(Notice: this post is a copy/paste in a hope that a uninstall/reinstall and repair of your Registry may solve your particular issue, Windows issues are particular difficult to resolve due to multiple factors, so my advice is to be taken into advisement with others recommendations which may be more specific or experienced in resolving your issue. If it or others recommendations solve your issue, please respond back with a "Correct" or "Helpful" or not resolved responses so we can further refine our efforts in trying to successfully assist others. I receive no compensation for product mention.)

HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.

When I try to download a song or a video on my ipad it starts to download and then it stops and says download error tap to retry. Any suggestions on how to fix this problem?

When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?

MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

When I try to download a song, the file is corrupt

When I try to download a song, it says that the file is corrupt and the error number is -100000. I looked at the support articles and did what they said, but nothing helped. I was able to download other songs, just not this one song. The error message says "The file seems to be corrupted".

How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

My iPhone keeps saying that it is already associated with an Apple ID when i try to download a song I have already purchased. What do I do?

A message keeps popping up on my iPhone when I try to download a song that I already purchased. It said that my phone was already associated with an Apple ID. How to I change that? How will I download my song?

A message keeps popping up on my iPhone when I try to download a song that I already purchased. It said that my phone was already associated with an Apple ID. How to I change that? How will I download my song?

HT201209 I have two questions. I have purchased two songs on my gift card. The upper right corner says I have $12.42. When I try to buy another song, I am referred to my credit card. How do I use the rest of my gift card?

I have a gift card that I have not been able to use. I am told I have $12.42 in my account, but don't know how to access it. When I try to download a song, I am referred to my credit card. How do I use my gift card?
Also, there are two downloads in my account that I can not delete. I did not order them and do not know how they got in my account. I think they are SciFi TV programs. How do I get rid of them?
Hope you can help. I have used itune gift cards before and never had trouble. Thanks for your help.

Are you perhaps trying to buy a gift for someone else? If so, then you can only pay for a gift via a credit card. Or is it just asking you to update/confirm your billing details? If so, that's a normal security precaution. Just make sure your credit card information is correct and it should then deduct the purchase from your credit balance.
Regards.

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to.what do I do?

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048)

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

When I try to download a free or purchased APP I get a box that says userID is disabled and a push button with "OK". I can't download any apps

when I try to download a free or purchased APP I get a box that says userID is disabled and a push button with "OK". I can't download any apps

Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad then try logging out of your account on the phone by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on it

When i try to download an free application, apple ask me for ID,i put id and pass,but the screen is black and nothing happens.. ? what can i do? thank you

When i try to download an free application, apple ask me for ID,i put id and pass,but the screen is black and nothing happens.. ? what can i do? thank you

Hi...
When you post for help, please tell us which MacOS X you have installed.
Install the appropriate combo update ...
For v10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo v1.1
For v10.7 Lion > OS X Lion Update 10.7.3 (Client Combo)
Then restart your Mac. That will reinstall the App Store for you.
See if you can download an app.

When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

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