When I try to go to the app store, I have a popup for a game that won't go away. I can't get it off the screen. Suggestions?
When I try to go to the app store, I have a popup for a free game that won't go away. I can't get into the app store.
This happened to me twice lately. I finally got around it by double tapping the home key to go back to the homepage finding the app store that was running and flicked it up to get rid of it.
When I went back to the App Store the Popup was gone.
Similar Messages
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When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance. Can someone please help me with this?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?
It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy. -
When I downloaded iOS 6 my iPod keeps crashing when on the App Store! Do you know why this is happening? Is there anything I can do?
Hello my iPod keeps crashing when I downloaded iOS 6
Is there anything that I have done wrong?
My iPod is a is a iPod touch 4th gen.
ThanksKnown problem. See:
IOS 6 App store crash: Apple Support Communities -
When i browse the app store i have all the categories but NO games category any ideas?
When i browse the app store, i have all the categories available excepy for the GAMES category and therefore cannot download any games. Please can anyone tell me if they have had the same problem and/or how to resolve this issue. Thanks in advance
Apple's chart here will help:
http://support.apple.com/kb/TS3599
Regards. -
I bought pages on the app store and have math type installed. However I am do not have the option to "Insert > Mathtype Equations" either with right click or the drop down menus at the top of the screen. I also have OS Lion installed if this makes any difference. Please help!
I assume but I can't check that MathType rely on the standard iWork applications location which isn't the one used by the mac App Store.
Create a subfolder named iWork '09 in the Applications folder.
Select the iwork applications which you own then drag them into the iWork '09 folder.
You will be asked to type your password. Don't worry, it's normal.
It's required because the System must store the infos describing the new location so that, if a new revision is delivered, mac App Store will be able to find the apps where they are.
When this will be done, try to re-install MathType.
I guess that this time it will behave flawlessly.
Yvan KOENIG (VALLAURIS, France) mardi 13 septembre 2011 16:48:19
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community -
The app store says lion is installed. However it is not on my computer despite running and apparently successfully installing the downloaded package. Any thoughts? Obviously I cant download it again as the app store says it is installed. I cannot find the package on my mac, when I try and search for it!!
Hi Hugh,
Once you download Lion from the app store you still have to install it. Its located in your Applications directory. -
I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
New IPhone 5. Apple id is my email address. when I try to set up i cloud it automaticly changes my apple pass word to my provider pass word. How can I get it to stay my apple pass word?
Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!
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i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!
I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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my iphone 3 when turned on shows a picture of the jack and an arrow pointing to Itunes. I can't get it off this screen. help!
Do what you are being told. Plug the phone into a computer running iTunes and restore the phone.
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My iPad 2 doesn't have the app store I have looked in everything, reset the home screen and the restrictions is off but I still can't find it.
If you got the iPad from your school, and the Installing Apps restriction is 'off' but greyed out (as you 've said here https://discussions.apple.com/message/16137325#16137325) so that the App Store app is hidden, then it's likely that your school has set the restriction - you will need to ask them to remove the restriction for you.
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i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information
fiver1 wrote:
i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information
Was it from an iTunes Gift Card?
Pete -
I have submitted build by xcode 6.1 but in itunes account shows us Apps and app updates submitted to the App Store must be built with Xcode 5.1.1 or later, and iOS 7 or later SDK after clicking the submit for review.
Please tell me the solution as soon as possible and i am able to remove the build.You have used Xcode 6.1 and it is a valid version, so you should not have any problem. Anyway, if there is any problem, Apple will contact with you to fix it before your app is published.
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When starting up Firefox 4 I get an error message. After clicking OK it nevertheless runs. How can I get rid off the error message?
The error message is: what happened: Type Error: Components. classes ['@mozilla.org/extensions/manager;1'] is undefined.
It appears all the time already from the beginning after installing Firefox 4.Thanks a lot. The Ask toolbar created this problem. Another problem is: When searching on the web via Google, normally it is possible to type a few letters and then look what appears and then click on the wanted word(s). A number of word(s) ineed do appear, however it is not possible to select any of them as ws possible as mentioned in olders versions.
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