When I try to import songs/playlists to my iPhone 6, grey spotted circle shows up next to most songs and they won't play. Help
I just set up my iPhone 6. I made a full backup from my 5 to iTunes. Everything was backed up and transferred except any of my music. Simple enough to do it manually, I thought and tried. But when I transfer a playlist from iTunes to the iPhone most songs show up in light grey with a dotted circle next to them once they are on the iPhone list and they won't play.
There are lots of threats about grey dotted circles from the past. Does anybody know what the issue is? I have the newest iTunes version and IOS version (8.02) for the 6. Why is this happening and how can this be fixed? This is all my music on my mac and most of it was on my previous iPhone 5, so why won't it play on the 6?
Thanks!
OK,
I was asking a little fast. It did indeed not work for a little while (up to 20 minutes) but once I started chatting with apple support it started resolving itself. The grey dotted circles mean two things. 1) the computer was taking some time to transfer the songs onto the phone (quite some time for some songs) but then they appeared on my phone. and 2) those songs I purchased, I can listen to on my phone and my imac, but they will remain unable to play (grey dotted circle) when I look at them on iTunes in my iphone playlist. So, I can play it on regular itunes or on my iphone, but not in my iphone folder on itunes. I hope that makes sense.
So problem got resolved for me. I hope this helps.
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