When i try to install Photoshop Elements 10 why does it keep telling me to insert disk
I purchased a Wacom Bamboo Create and it came with a software package which included Photoshop Elements 10 but when I try to install it, it accepts my serial number but won't let me complete the process. It keeps telling me i need to "insert Photoshop Elements10" to continue.....but the software package disk is already in the disk drive. I have a macbook pro retina that runs on Yosemite....anyone know how to solve this?
thanks
did you download the installation files?
if yes, what files (names/extensions) and what sizes?
if no, copy your cd contents to a desktop folder and attempt to install from the desktop folder.
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LindyThanks for your reply.
I have tried downloading and several times. I have used the Akamai downloading method and the direct download. I am able to download the .dmg file but not install the application.
I am on a Mac Pro 2.93 GHz running OS10.6.8, and I have plenty of RAM (8GB) and hard disc space (>350GB).
I have also placed a call to customer support. Waiting for a call back.
Again, thanks.
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Hi,
The D810 requires Camera Raw 8.6 or later - the latest version that is compatible with Photoshop Elements 12 is Camera Raw 8.5 as far as I can see.
You need to either buy a new version of Photoshop Elements or use the free Adobe DNG converter.
DNG Converter 8.8
Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
Useful Tutorial
http://www.youtube.com/watch?v=0bqGovpuihw
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