When I try to open Firefox I get a screen that says Firefox is configured to use a proxy server. I don't know what that is and I have no access to Firefox.

The above says it all, I think. I try to open Firefox and I get that screen I mentioned above. I have uninstalled and program twice and re-installed it three times with the same result.

Check the connection settings.
*Tools > Options > Advanced : Network : Connection > Settings
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
See "Firefox connection settings":
*https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

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