When i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item.

when i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item. I already own the app. Zen Pinball im trying to buy add on tables.

Me to, I spent 50 dollars to buy this and at first it said I didn't have enough money
Credit, no saying I have to buy the app when I already have it....in getting tired of crap like this. Thinking about no buying apple products anymore.

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I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
Regards,
Gnomish8

HT4009 I purchased the postcode search for Navigon, but now it just keeps telling me: "You can't purchase This item With This Account, You must purchase the app that this item is for before you can purchase the item". I PURCHASED NAVIGON 2 YEARS AGO!

As said, I already purchased Navigon when it first came out. Since Garmin took over this app is worthless. Not only have I lost all my settings, but none of my in-App purchases work and I can't even enable them because my iPhone tells me I need to purchase the App.
I've already tried the following:
Shutting down the App and restarting
Rebooting my phone (hard and soft)
Deleting and Reinstalling the app
Resetting my iPhone
purchasing the InApp Purchase
I'm at a loss what to do and for some reason I can't seem to find anywhere to get support on this from the itunes store.
Anyone got any ideas?

No, I had a similar issue before, but from looking on iTunes reviews, I'm not the only one experiencing this.
I was hoping someone on here would have had similar experience and have some advice on what to do next.

Discontinued my creative cloud membership, and installed Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a self standing program. What do I do?

Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?

You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

HT4623 When I try to update IOS 6 to my I Phone using my computer, it keeps saying This version of iTunes (10.6.1) is the current version. It won't let me update and I don't have wi fi

When I try to update IOS 6 to my I Phone using my computer, it keeps saying This version of iTunes (10.6.1) is the current version. It won't let me update and I don't have wi fi

It seems that you try to update iTunes rather than your phone. To update your phone, connect it to your computer, and on the page of your phone in iTunes, you should have a button "check for updates" or something similar.
More info here: http://support.apple.com/kb/HT4623

I can not download iPhoto 9.0 as it is unavailable in the app store. I need it before I can download iPhoto 9.0.1

I am currently running OS X Yosemite on my MAC. I cannot download iPhoto 9.0 as it is unavailable in the app store. I need it before I can download iPhoto 9.0.1

iPhoto 8.1.2.
OS X 10.10.2 is correct.
Your only options are to:
1 - upgrade to 10.10.3 and Photos 1.0
or
2 - purchase a copy of the iLife 11 disk from an online retailer like Amazon.com , install iPhoto 9.0 and upgrade it to 9.4.3 via these updaters:
update to iPhoto 9.2.1
update to iPhoto 9.3
update to iPhoto 9.3.2
update to iPhoto 9.4
and finally to iPhoto 9.4.3
From there you may be able to get iPhoto 9.6.1 from the App Store but not sure.

While trying to purchase an app I get message that I must purchase the app that this is first, what does that mean?

While trying to purchase an app I get message that I must first purchase the app that this is, what does that mean?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74327)

TS1702 I bought the app Atari greatest hits package for $9.99 and now the app will not even open... Every time I try to open it it closes on its own...any suggestions?

I bought the app Atari greatest hits package for $9.99 and now the app will not even open... Every time I try to open it it closes on its own...any suggestions?

Try deleting it and reinstalling it.
you can also try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds or so until it reboots and see if that helps.

I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number for Adobe Illustrator?

I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number?

Normally you would get a serial number when you purchase the software. Which version are you asking about?

Can I download something from the internet that is only meant for windows? Can I make it work with safari?

I would like to download a business program from the internet, but it is only meant for windows. Can I make it work on my mac?

You are aware that you can purchase and install a copy of Windows directly on your Mac, right?
Boot Camp is included with OS X, and requires that you create a separate partition for Windows and install it onto your Mac hard drive. You re-boot your Mac computer into Windows when you want to run the Windows app.
There are also virtual machine environments that will allow you to run full Windows at the same time as Mac OS X: Parallels Desktop, and VMWare Fusion.
Windows performance running in a virtual environment will be limited by the amount of RAM available, the microprocessor, and the amount of hard disk space available.
Parallels offers a free 15-day trial, but you still need a full licensed copy of Windows in order to test it.
Message was edited by: kostby

Where do I find the apps that I've PAID for? I only want to find the apps that I have purchased.

When I click on the app tab in itunes it shows them all and I do not know how to distinguish the apps I have paid for from the free ones..

Hi mwright,
You can find your Purchase History under your iTunes account information. Sign on to iTunes, click on your iTunes ID, and then click on View Account. Once you have your account information screen showing, you can select to see "All" of your purchased history:
Cheers,
GB

I'm unable to delete a message. When I select edit and hit the red ( | ) button it reverts back to (-) before I can delete the message.

I'm running IOS 4.3.3(8J2) on an Iphone 4. When I try to delete a message by editing and then selecting the red (|) before I can delete it the delete button goes away and reverts back to the . I also noticed since this has started that my battery drains quite quickly now. Is this a bug in the current IOS release?

I'm having the EXACT same problem! I look forward to getting an answer since no one seems to know why this is happening.

Is there a way to purchase an app in the App Store as a gift for someone else?

Is there a way to purchase an app at the App Store as a gift for someone else by having the App Store send it to them as a gift from you?

http://support.apple.com/kb/HT2736

I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

apple_master New Delhi, India
This solved my questionRe: Unable to Purchase
Apr 16, 2012 10:22 PM (in response to eight4seven)
This worked for someone
I had this problem for about six weeks. I was following this forum but was too unsure of what might happen to try the fixes that were suggested.
About two weeks ago I decided to delete the downloads.28.sqlitedb file (usingDiskAid(a free program), on a PC running Windows 7). The original downloads.28.sqlitedb was 936 KB. The new one that the system created is 80 Kb., and has stayed at about that size. After about four days I also deleted all the other contents of the Download folder. Ten days later and still no more problems. Downloads are much quicker, nothing greys-out (as was happening frequently before).
Everything has worked well since with no more error messages.
I am using an iPod 4G, iOS 5.1 (originally iOS 5.0). I do not have a manifest file, and as far as I know, have not had one. DiskAid can search the whole "hard drive" on the iPod.
Deleting downloads.28.sqlitedb and the contents of Downloads worked for me.

I have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up

i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever

Hi there,
Please try the solution posted here App doesn't open | Progress wheel spins continually
^Ani

When i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item.

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