When i try to re download apps for macs, it saws sign in for purchase history then nothing happens. i could really use some help. thank you

when i try to re download apps for macs, it saws sign in for purchase history then nothing happens. i could really use some help. thank you

Hi,
You've come across a MAS bug.
Install the v10.6.7 combo update here.
Restart your Mac after the update is installed.
Instructions for re downloading apps here.
Carolyn

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When downloading iTunes, I got a message about error writing to file and it told the file. Then it said to verify that you have access to that directory. I have no idea how to fix it. I could really use some help, please.

I was trying to download iTunes on my computer, and while doing so, I got this message: Error writing to file: C:/Program Files (x86)/Common Files/Apple/Apple Application Support/Apple Versions.dll. Verify that you have access to that directory. I have downloaded iTunes numerous times and I have never had this problem. If anyone knows what's going on, I would really appreciate the help.

Well, there's definitely a mac and a Windows version. And you're at the right page. I think the problem is that someone forgot (or decided not to) to update the text at teh bottom of the page to have Mac and Windows.
Just push the button, you'll get the Mac update no problem.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe

I click on firefox update for Mac OS X 10.6, the screen flashes then nothing happens. Pease help

There is really nothing else to add, I have tried to download the latest vesion via the email sent to me and going onto the Mozilla web site.

In addition to Stedman's spot-on reply --
When you buy an upgrade disk, all updates in that OS can be found on Software Update.
For instance, I bought Snow Leopard at 10.6.
All other updates have been free and downloadable. So I'm not a 10.6.7.
10.4 (Tiger) went to 10.4.11.
10.5 (Leopard) went to 1.5.8
10.6(Snow Leopard) is currently at 10.6.7.
Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
After that, updates are free til 10.8 comes out.

Old apple id keeps popping up when i try to update/download apps

I don't use the old apple id anymore because i don't remember the password so I made a new account, but when I try to update/download apps, it asks me for my old account information even though the ipad is connected to my new account. How do I get rid of this and make it so that it stops asking for the old account information and just use my new one?

I bought a used iphone can someone tell me how to change the apple id on phone please. Thank You!
Here is a thread about someone who'd bought a used iPhone tied to a former owners Apple ID.
Perhaps something there may be of help. There is a safeguard idea behind an owner and their
Apple ID, and most sellers would ready their product for re-sale, and remove their Apple ID as
well as any other account or purchased apps, that are not transferable to some other person.
Good luck in this matter!

When I try to buy an app from the store with iphone5s it says purchase could not be completed

When I try to buy an app from the store with iphone5s it says purchase could not be completed try this site for support.

Is the name address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bil. You could try what it suggests on this page : http://support.apple.com/kb/TS1646 - and if that doesn't fix it try contacting your card issuer :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
If they say that it's ok from their end then you could try contacting iTunes support and see if they know why : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

I just updated my Mac Mini to latest software, tried updating GarageBand. It downloaded but now it gets stuck downloading the 'essential sounds and loops'. It always worked fine before I updated and would really appreciate some help. Thanks

I just updated my Mac Mini to latest software, tried updating GarageBand. It downloaded but now it gets stuck downloading the 'essential sounds and loops'. It always worked fine before I updated and would really appreciate some help. Thanks

I just updated my Mac Mini to latest software
You mean, MacOS X 10.9.2 and GarageBand 10.0.2?
How far does the download proceed? Do you get an error message?
Try to resume the download as described here: http://support.apple.com/kb/HT4485

Why is it when I try to re download apps that were previously deleted from my iCloud, the download looks like it is going to start then it stops almost instantly?

OK, so this problem has been going on for quite a few months, and has persisted through several iOS updates:
I deleted both Facebook messenger and Instagram from my iPhone 5s. they have been stored to my iCloud. Now, when I try to re-download just those 2 apps (doesn't happen with any others I have noticed yet), it looks like the download is going to start, but almost immediately switches back to the download from cloud button. I have signed out and back in to my iCloud account and my apple account and neither have worked. A hard reset did not work either. Repeatedly tapping (hey I was frustrated!) did not work either. updating my iOS did not work. It only happens to these 2 seemingly popular, well developed apps. Can anyone provide me a solution? Thanks!

I Also want to try to avoid doing a full reset if possible. Or whatever the process is called that erases all your photos and messages and apps, Etc.

Im trying to download cod 4 and it says give password for billing info which i do and submit but then nothing happens

im trying to download cod 4 and it says give password for billing info which i do and submit but then nothing happens

Did you provide a credit card?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

Recently when I try to delete mail on my mac-mini I get the following message: The message "..." could not be moved to the mailbox "Trash - On My Mac" How can I delete mail?

My problem: When I try to delete an email message I get the message - "The message “...” could not be moved to the mailbox “Trash — On My Mac.”
It appear that when I try to delete an email on my mac-mini a copy of the message goes to trash and I can delete it, but the original message stays in my regular list of emails. How do I get my Mail program to return to its normal delete function?

Back up all data. Rebuild the mailbox. Try again to delete the message.

When I am on a web site and click a link - to a PDF or something else - nothing happens. If I use MS Internet Explorer, this is not a problem. Help.

When I use Firefox and am on a web site, if I click a link on that web site - like to download a PDF - nothing launches to open the file. The screen - after I click - changes to a blank screen, yet nothing appears. When I do this with MS Internet Explorer, the link immediately launches to whatever I clicked upon.
Please help - this is frustrating.
Thank you!
Mark

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

HT1414 what can i do when 2009 error can when i am train to restore my iphone i need some help thank you....

i need some help restore my iphone than you the erro mesaje is (2009) it say the iphone could not be restored. an unknown error occurred (2009).

http://support.apple.com/kb/TS3694#error2009
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore.
If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore.
If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above.
If the issue persists, it may be related to conflicting security software.

I recently updated to ios7, and synced my phone with my wifes itunes library. now, when I try to update my apps on my phone, I get asked for her apple ID password, instead of mine. We have tried re-syncing my phone to my itunes already

Resyncing my phone did not fix the problem. I also tried going into my store settings, on my phone, and logging out of my ID, and logging back in. It still shows her ID, but only when I am trying to update the apps that are already on my phone. I have to enter my own ID password to download new apps.
I deleted all of the apps off of my phone, and redownloaded them (from the Cloud), and that still did not work.
Does anyone know how to delete my wife's apple ID from my phone completely?

Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
All you need to do is delete those apps belonging to your wife.
Check Settings > iTunes & App Store > Apple ID: > your own Apple ID here. If not, sign out here and sign in yours.

When I try and install an app Or update one, I get it to say waiting, then it disappears and I haven't purchased it yet?

When I tap purchase it does what I normal does then it sys on the home screen under the app waiting, then disappears the same is true for updating or downloading music.

beckyj3,
the last version of Mac OS X which supported running PowerPC apps on Intel Macs was Mac OS X 10.6.8 (Snow Leopard). If you’d like to play this PowerPC game on your Intel MacBook Pro, then you’ll need to install Snow Leopard on it and boot into Snow Leopard. (Note that the last MacBook Pro which natively supported Snow Leopard was the Early 2011 model.)
The game was almost certainly published before Mac OS X 10.7 (Lion) was released, so back then, all versions of “Mac OS X 10.3 or higher” would have supported running that PowerPC game.

HT201303 When I try to update my apps it takes me to my billing and says my security code on my card is invalid. Help?

iTunes is telling me that the security code on the back of my visa is invalid. Help?

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

When i try to re download apps for macs, it saws sign in for purchase history then nothing happens. i could really use some help. thank you

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