When i try to sign in to itunes on my computer it says i am not connected to internet and unknown error occured 0x80092013, when i try to sign in to itunes on my computer it says i am not connected to internet and unknown error occured 0x80092013
When i try to sign in to itunes on my computer it says i am not connected to the internet and displays unknown error occurred 0x80092013
were you able to get help on this? I need help on error 5002 as well. thank you
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Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue. -
Hello, I really need your help. When I try to open firefox, nothing happens or it will open a really small and empty window in the top corner of my laptop. That window cannot be maximized and if I try to close it either nothing happens or it says that the program stopped working. I dezinstalled it and installed it again 3 times... I don't know what to do anymore. Any help would be appreciated!
Could you see whether Firefox will start in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
Here's how:
With Firefox closed, hold down the Shift key while starting Firefox.
A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Does that work? -
I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
Here is the crash report:
Interval Since Last Panic Report: 5426204 sec
Panics Since Last Report: 2
Anonymous UUID: 2DD57DDB-BB42-5614-395A-CA6225BDAFD9
Wed Mar 20 11:36:53 2013
panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
Backtrace (CPU 0), Frame : Return Address
0xffffff81eb0eb950 : 0xffffff801aa1d626
0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
0xffffff81eb0eba00 : 0xffffff801aa435d2
0xffffff81eb0ebae0 : 0xffffff801aa663f7
0xffffff81eb0ebb20 : 0xffffff801aa67398
0xffffff81eb0ebc70 : 0xffffff801aa6887c
0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
0xffffff81eb0ebf50 : 0xffffff801ade182a
0xffffff81eb0ebfb0 : 0xffffff801aaced33
BSD process name corresponding to current thread: launchd
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 1070542822
last loaded kext at 707348380: com.apple.driver.AppleIRController 320.15 (addr 0xffffff7f9c53e000, size 28672)
loaded kexts:
at.obdev.nke.LittleSnitch 3908
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
http://eshop.macsales.com/shop/apple/memory/iMac
http://www.crucial.com/ -
I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office. -
My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
When Syncing IPhone I Can't Make Changes.. ITunes Says My Computer Is No Longer Authorized...
Hey all,
I have a problem with ITunes. I have a new Iphone 6+ and I have the latest version of ITunes loaded on my laptop. When I connect my phone to make changes to the icons and screens, I authorize my laptop. ITunes tells me I have Successfully Authorized this Computer. Then I will go into the different screens and move icons around and delete some and change the way my IPhone looks. When I click APPLY ITunes then tells me that it cannot make changes to the Iphone because this laptop is no longer authorized. I didn't make any changes to ITunes or anything. I just plugged my phone in and tried to change the icons around and am not able to do so.
I looked on here and found similar issues and an article was posted to tell how to correct it. It contained 3 or 4 remedies, Authorizing using the Administrator Account, Changing the User Level Security and deleting the SCinfo folder. I've done all of these and nothing works.
I don't understand what is going on with ITunes where it tells me the computer IS authorized and then when I try to make any changes to my Iphone, it will try to SYNC and then tell me that it is NOT AUTHORIZED to make changes.
It's pretty hard to enjoy my new phone when I can't do anything or make any changes to it.
PLEASE HELP...this is driving me CRAZY!!
Thank you
MUHerdI guess I solved my own problem.
After de-authorizing and re-authorizing didn't work. I signed out of my iTunes account, waited a minute, and signed back in. Then, when I connected my iPod to my computer, the game was recopied back to the iPod.
Whatever works.... -
My rue la la app for ipad stopped working. I deleted the app and tried to reinstall it, it is no longer available in the app store and when I research it on safari and find it when i try to install it says that it is not available in the us store. What is that all about?
My app did the exact same thing. It is still unavailable on the App Store and when Rue La La's site directs you to download their app, the "not available in the U.S. message appears. This happened to me last night. The app wasn't working, I deleted it and was just going to reinstall but was unable to find the app. I figured it was some glitch but I have tried multiple times this afternoon to no avail.
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Hello!
When I try to sign in to my iTunes account on both my computer, an error pops up saying,
"We could not complete your iTunes store request. An unknown error occured (5002)
There was an error in the iTunes store. Please try again later."
When I trying signing into my account on my iPod, I get a message saying,
"Cannot connect to iTunes store"
I have seen across the internet that this has happened while trying to purchase things, but I can not even sign in!
I have also seen a case just like this, but many, many people were having that problem at the same time.
It seems like right now, only I am having this issue.
I can sign into my mother's iTunes account perfectly fine. ( I was using her account for a while, until I decided to switch to my own)
I have had an apple ID for a while now, but never have used it for iTunes.
I can sign into the "my apple id" website perfectly fine, just not iTunes on my iPod or computer!
I can not even sign into the appstore! (When trying to sign into the app store, it just says an unknown error occured, it doesn't say 5002)
What shall I do?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
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Mylenium -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
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Thanks. This seems to have worked easily.
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I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not currently authorized for use with your Adobe ID." It does it with every single book. I've never had this problem before. I've tried everything! Please help.
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