When I try to sign into my iMessage account, it pops up 'could not sign in. Please check your network connection and try again'. I've checked my connection and it works perfectly. What can I do?
When I try to sign into my iMessage account, it pops up 'could not sign in. Please check your network connection and try again'. I've checked my connection and it works perfectly. What can I do?
You could try going into settings then messages and seeing if you have it turned on. You will need to use your apple ID then, hope that helps.
Similar Messages
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Everytime i try to sign into my iTunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800B0101). What does this mean and how can i fix it?
Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
Hello,
I am not sure what is going on but I am unable to sign into my iMessage. I am trying to sign in but I keep getting the message: "Could not sign in. Please check your network connection and try again." I can log into iTunes and all other things that request my Apple ID except the iMessage. I hope someone can help me out.iOS: Troubleshooting FaceTime and iMessage activation
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Am from India. when i tried to turn on face time the error displayed is" Could not sign in. Check your network connection and try again". how can it be resolved?
If you are using someone else's WiFi they may have restrictions in place.
(cofee shop, etc..)
Have you tried connecting using at least more than one particular WiFi network ?
You might want to try googling for a bandwidth test site
verify you have reasonable throughput..
1 megabit up and 1 megabit down..
(bandwidthplace.com is what I typically use..) -
How do I get my iphones playlist to reappear on the sidebar of itunes? When I plug my iphone into the computer my iphoto pops up but not my itunes???
As you didn't say what kind of computer, what operating system, or what version of iTunes it is very hard to give any meaningful advice. You might start with these:
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
I am trying to update my iPad 1 to the 5.1 version so I hooked it up ajd I click update and it just says cannot find a server please check your network settings or try again later what should I do
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
my ipad says 'cannot contact iMessage server' every time I try to sign into my iMessage acc? help really needed
Hello lauren_idk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Best of luck,
Mario -
when i try to sign on to to I message I get the error message. IMESsage activation, could not sign in. Please check your network connection and try again. I have a network connection and can access the internet. what do i need to do?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
hello. my ive been trying to restore my ipod touch 4th gen because it was frozen on the apple logo. i got it to go to the connect to itunes image. i plugged it into my computer to try and restore. i open itunes and it says "you must restore this ipod to use itunes". i click ok and then i accept the terms. after that it shows that it will take 41 mins to restore, but then it says "we connot restore this, there was a problem. it also says to check your network connections or try again" my network connetions are on and its still not working! please help
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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I just bought a 3rd generation ipod touch. It was professionally refurbished. I'm trying to set it up, and everything seems to be working fine, until we get to the wifi. I live on campus and our wifi is username and password protected. I signed in and everything seemed to work fine, and in the top left hand corner I have all the bars for wifi. However, when I go to sign in with an apple ID it says 'Could no sign in: there was a problem connecting to the server'. I've tried turning it on and off again, tried signing on to our wifi again, but it all isn't working. What can I do?
I also encountered the same problem. Try using a different email address or try signing in later.
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Does anyone know how I can sign in?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Troubleshooting Messages http://support.apple.com/kb/TS2755
Cheers, Tom -
Hello everyone!
My IPod was shut down because my charger broke so my IPod was not turned on for 3-5 days, luckily I had a 1 year warranty and I charge my IPod when I get the charger which was replaced with a new one for free. So when I turn on my IPod, it's almost fully charged, so I try to "Slide to Unlock" It doesn't work. I went on and tried again and again, I just tried to turn on the brightness because we were in a car and it was sunny, what do you know? It doesn't work, then my dad took it and wiped it with a fine cloth, he told me I had greasy hands (because it was hot outside) so it wasn't working. Then he tried and tried. After that I made an appointment with apple genius bar. But if anyone knows whether they replace it or not please let me know because I do have the receipt and a 1 year warranty and I don't want to go in there like a fool expecting a replacement when they won't let me. I know I did nothing to it because I take the best care of it, I do not let anyone touch it, I do not put it near water. I hope that's enough details! Please if you know the answer, answer ASAP,
Thank you!No receipt is required if entering the iPod's serial number here show you have warranty coverage
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If the iPod is defective, within warranty and not abused (for example shows signs of being dropped) Apple will exchange it with a refurbished one at no cost. -
My new 4th generation iPod touch won't let me view my pictures.. It lets me get into the app but when I try to look at an album it crashes. I've tried resetting and turning it off for a while and nothing has worked. What do I do?
- Try restoring the iPod from backup
- Next restore to factory defaults/new iPod. -
I can't get the volume to work when I watch a you tube video, there's no volume slide under the play button and my volume control on my I pad don't do anything to help, but yet my volume works perfect on everything else, what can I do???
do u have your ipad doing airplay because that could happen
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My daughter forgot her passcode. Her iPod Touch 4gen is disabled. I've tried everything I've read online. I get to the "Restore" part on iTunes and then I get the message, "The iPod Software update server could not be contacted. Make sure your network connections are correct and your network connection is active or try again later." How can this be so hard to do? Why isn't there a simpler solution. I live 2 hours from the nearest Apple store. Any advice you may offer would be very much appreciated.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
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