When is Memory erased in a hard reset on a 755p?

I have a 755p that the digitizer and screen calibration has gone wacky. When I draw a stright line across the bottom of the screen the resulting line on the display is a half moon curve starting at the bottom rising to mid screen and dropping toward the edge. It happened after about a 3 foot drop to pavement. I performed a hard reset and am to the point of calibrating the screen, because of the disconnect in screen position and the image i cannot get past the calbration screen.  Now with all that as background, I have receive an insurance replacement phone. The insurnace company expects me to return the old phone. My issue and question is, I have lots of important info in the memory of the phone and I'm wondering, in a hard reset, at what point in the process is the data in memory no longer accessable or erased? I don't want to return the phone and have a savvy technician able to access my important information
Thanks in advance for any advise...
Post relates to: Treo 755p (Verizon)

hi,
if you are ins the calibration screen; means you have done a sucessfull hard reset..
the calibeartion screen is the first step in setting up the unit (just like the first time you turrned on a new unit)..

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