When my wife registered my phone number as her emergency rest number I then received an email asking me to confirm my Apple ID and Apple password.

When I was asked to confirm my ID and password by Apple it keeps saying ID and password do not match BUT if I go onto iTunes and log in using exactly the same ID and password they work perfectly???
I cannot register confirmation of acceptance as my wife's emergency backup email address

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

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    Hello Nikkii,
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    For more information on this, take a look at:
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    http://support.apple.com/kb/ts4268
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    Update to the latest version of iOS.
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  • When I select a local phone number my iphone 4 tries to send an email only and won't ring the number. Does anyone know if this can be fixed with a setting change?

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  • I am not receiving text when they are sent to my phone number , I do receive them when they are se to my email address . Any thoughts

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    Hi Chas869,
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    ErinW_VZW
    Follow us on Twitter @VZWSupport

  • TS4185 Just downloaded FACETIME on my 4yr. olf Imac running Snow Leopard. When making a call to my friend's Imac all works correctly going both ways. When my wife calls me via Facetime from her Ipad, I cannot click on "accept"- not there?

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    I suspect it has to do with not having a more current operating system
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  • When my wife tries to update one of her apps a strange Apple ID pops up. Her Apple ID is correct in settings and in the apple store. What does this mean? Where did the other one come from?

    When my wife tries to update one of her apps a strange Apple ID pops up. Her Apple ID is correct in settings and in the apple store. What does this mean? Where did the other one come from?

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  • I am receiving my wife's incoming phone calls to her I-Phone

    I am receiving my wife's incoming phone calls to her I-Phone. We both have I-phones. How do I fix this?

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  • HT1349 my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

    my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

    If you are not showing reception bars, then I don't know how the data is working? Have you tried doing a reset? Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, check to see if it works. If that doesn't help, then try removing the SIM card, then reinserting it. If that doesn't help, then contact your carrier for assistance in calling.

  • How to register the phone number of my friends to imessage,and i able to contact them or call them?

    I buy my ipad in qatar duty free i mean ipad4 wifi +cellular i thought i can use it for text or call by means of phone number only but im dissapoint when i used it and found out that i have to register all numbers to imessage and i cannot find how to register it.please help me to solve this matter.

    You have a password, so good move on your part.  Whether you erase it or the thief does, they still get to use the iPhone as theirs.  Which is more important (pick one), protecting your data or punishing the thief?
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  • TS2755 Why do some of the imessages go in green, and some go in blue, when sending to the same phone number? Does it have anything to do with the cellular carrier?

    Can someone please tell me why when you are sending a message to the same phone number, and they also have a I-phone, that some of the messages go in blue and you can see that it has been delivered and read, and some messages go in green and you can't see if they got the messageor if they have read the message?

    SMS messages are shown in green, iMessages in blue. If the recipient is an iPhone user but doesn't have a data (WiFi or cellular) connection and you have Settings>Messages>Send as SMS enabled, that person will get your messages as SMSs until they have a data connection again.
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