When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in the cache preferences to correct the situation. I have tried this and still get this message. when I delete image
When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cash. Please try purging the central cache in the cache preferences to correct this problem. I did this and still get this same message.Also now when deleting images they don't delete till I close and reopen Bridge. What can i do to fix this problem?
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences.
Similar Messages
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When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I cannot complete the download of free trail of Photoshop CC could my AVG antivirus be to blame? I have tried 6 times to download this software. I have a new pc computer which is up to date.
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
I'm not able to copy and paste files from my mac to hard disk and usb. I have tried dragging the items I want to copy to those devices but it won't work. I also have tried copying and pasting those files onto those devices too but that doesn't work too. Can any one help?
Hi BobRz
Thanks for you suggestion but it didn't work - are there other ways for solving this problem? Or is it because my files that I want to copy and paste onto my hard disk etc are too big? (However there is space on my hard disk and it works on a PC) -
I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.
When Microsoft decided not to support Windows Media any more, they made Flip4Mac available for free. If you have not taken advantage of that free download, this might be a good time.
It may not completely solve the problem, but your Mac will play more with the free player. No need to pay for the Upgrades.
http://www.telestream.net/flip4mac/ -
Since downloading Firefox when I go on the Internet Internet Explorer pops up with a message - IE cannot open the webpage - Favorit. I have tried everything but cannot stop this happening. Any suggestions? Thanks. I am running Vista.
The exact same things happend to me!! how frustrating! ive reinstalld it soooo many times and quicktime seperatly too as i have had so many different error messages including something to do with quicktime, i dont know what to do but as you said my ipod is useless with out itunes! if anyone works this out let us know! thanks alot x
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Help with the error message that ADE is not allowed to copy a book onto my Nook. I have tried authorizing and unauthorizing many times--at wits end with this issue.
I too am having the same problem. I have a new hard drive that was imaged from the old one and I'm trying to side load a book to my Nook Simple Touch.. I first installed ADE 4 then borrowed and downloaded a book from Overdrive. I tried a few times to delete and reauthorize both the computer and the Nook and each time I get an authorization error when I try to side load the book. I then found on the Nook forum that the Simple Touch and ADE 4 don't get along. So I uninstalled ADE 4 and installed ADE 3.
I then followed this recommended procedure found on the forum: I deleted the Digital Editions folder from my Nook, launched ADE 3 and authorized the computer, then connected the Nook. For a few seconds, hovering the mouse over the setting icon for the Nook displayed everything on the context menu grayed out. But then it showed the context menu and I was able to display the Nook's authorization, which was the same as the computer's. Still get the same error side loading the book. Deleting and reauthorizing doesn't help. And the Digital Editions folder is still missing from the Nook. -
My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings. -
When I open iWeb it does not "Highlight" the New site or new page options. It has had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.
Open iPhoto, select a couple of photos and use the Share ➙ iWeb ➙ Photo page menu option. That has jump started iWeb for others. I could take a couple of tries.
If that doesn't work try the following:
1 - delete the iWeb preference file, com.apple.iiWeb.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iWeb folder.
Click to view full size
3 - launch iWeb and try again.
OT -
I am trying to update Adobe Extension Manager CS5 and I keep getting "There was an error downloading this update. Please quite and try again later." I have tried again and this keeps coming up?
Please do a forum search. I and others have repeatedly answered this question a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify. -
my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in and reset and headphones...nothing works..how do i get my sound back?
OS X Mountain Lion: If you can’t hear sound from your speakers
Read the "If you’re trying to listen through external speakers" section. -
My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation
And did you then actually purge the cache?
Please realize that you have given ZERO details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?
You need to reinstall OS X:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I have lost AirPlay (with iPad and iPod touch (new) both on os5 ) and sharing with my PC (uptodate iTunes) since accepting a software upgrade to the Apple TV yesterday. I have tried restoring and reinstalling this software but this failed to solve the problem. Any suggestions would be very welcome.
IEP1 wrote:
I have lost AirPlay (with iPad and iPod touch (new) both on os5 ) and sharing with my PC (uptodate iTunes)
Check your Windows settings along this contribution from Chrism0:
https://discussions.apple.com/message/16568477#16568477
Also check that the ports 5353 and 5354 (Bonjour (mDNSResponder), AirPlay, Home Sharing, Printer Discovery) are open on Windows Firewall.
Lupunus -
I have tried downloading and installing the Adobe Pro DC trial on 2 different browsers and it keeps generating an "unexpected error". I have a MAC. How is this troubleshooted and fixed?
Hi Carlos ,
Could you please share the screen shot of the error message so that we can check and troubleshoot accordingly .
Is there any error number or code associated with the error message or it just says "unexpected error" ?
I would recommend you to try and install the Acrobat DC trial referring the following links .You could choose any of the following .Also make sure you disable all the third party software before you commence the installation .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Regards
Sukrit Dhingra
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