When talking to people they cant hear me when i am in speaker mode

when talking to people they cant hear me when i am in speaker mode. also when i take a video there  is no sound. anybody know what the problem is?

Have a look here
TROUBLESHOOTING iPhone Hardware
http://support.apple.com/kb/TS2802
http://support.apple.com/kb/TS1630
If no joy... take it in to your local Apple Store and get it checked...
Be sure to make an appointment first.

Similar Messages

  • HT1937 when i call people they cant hear me, but i can hear them. but my mic is fine becouse i tried audio recorder and it cheks out fine. what can i do?

    q4wpokre

    Hey fredrik123321123,
    Thanks for the question.  Since you're saying the mic is working in other applications, I'd try out the general iPhone troubleshooting assistant and do steps 1, 4 and 5 to see if that solves the issue.
    iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    David

  • HT1414 when i facetime somebody they cant hear me, and also when i record a video the sound is muffled. there isnt a problem when making a phone call. any solutions?

    when i facetime someone they cant hear me, and also when i record a video there is no sound, however when i make a phone call there is no problem. any solutions?

    When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?
    I also have this problem...........

  • When making calls why they cant hear me but i can hear them?

    When making calls why they cant hear me but i can hear them?

    good question. try to record a voice memo on your phone. if you can't hear yourself, it means likely that your mic isn't working, which would explain why no one can hear you on the phone

  • I have a iphone 4  and when i call people then cant hear me  and the mute is off ..  need some help with this problem

    i have a iphone 4 and when i call people about 70 percent of the time then cant hear me and the mute is not on ,  need some help

    Please see the  More Like This  section on the right.

  • They cant hear me when using facetime on my ipad

    Snce upgrading to ios 6 when using facetime or skype i can see/ hear but at he other end they only hear static. I have seen i am not the only one with this prblem?
    Has anyone a solution that works?
    Thank you
    Juan

    I saw one post where the user said dust got in the small mic hole. Used a vacuum cleaner to remove dust and audio now works.
     Cheers, Tom

  • They cant hear me , but i can record anything

    when i call someone they cant hear me, even if they call me they cant hear me
    when i do restore and make my Iphone4 as new it works for one call only then the issue back again and they cant hear me even by using the speaker!!
    plz help me
    my iphone is up to date .

    If restoring as new (without using a backup) doesn't help, there is a hardware problem.  Take it to Apple or whoever provides iPhone warranty service in your country.

  • I phone 4 when face timing i can hear people but they cant hear me

    i phone 4 when face timing i can hear people but they cant hear me. help

    Having similar problem here only the other way around. The people on the other end of the phone can hear me but I get no sound at all. I can communicate if I plug in the earphones or put the caller on loud speaker. When this fault is occurring I also lose most sounds from my phone. Instead of getting an incoming message noise it only vibrates. I also lose all keypad and lock etc sounds. This problem comes and goes and is truly annoying. The phone is still under warranty but it will be an inconvenience trying to have this problem rectified. It would be interesting to know if it is a hardware problem or another problem created by the upgrade to this os system to 4.1. Either way it is a problem that Apple need to look at urgently as it appears to be fairly wide spread from my research on these boards. I suggest everyone who is having this problem also reports it via the feedback page on the apple site
    Message was edited by: Shemax

  • People cant hear me when they ring me or i ring them but when i put them on loudspeaker they can hear me :/ Help?!

    People cant hear me when they ring me or i ring them but when i put them on loudspeaker they can hear me :/ Help?!

    Still sounds like the mic to me. There are 2 on an iPhone 4 one on the top of the phone one under, each has a separate task. Sounds to me like your top mic is on the blink.

  • Im 6 days late on my warrinty and I had no clue I was. And now when I call people and when they call me they cant hear me, but I can hear them.

    Im 6 days late on my warrinty and I had no clue I was. And now when I call people and when they call me they cant hear me, but I can hear them.

    Apple Store Genius makes all decisions regarding implementation of Warranty Coverage. Maybe you have AppleCare coverage and don't even know. If the Genius decides to cover under Warranty then it was worth taking to Apple. If Genius decides no Warranty, then replacement iPhone 4 is $149.

  • My iphone keeps cutting out when i ring people and people cant hear me when i speak what could it be?

    when i ring people my iphone keeps cutting out, it connects but i can hear them talking but they cant hear me talking :s

    Hey Ciara,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that you are having issues with others being able to hear you while on calls, the issue seems to be resolved by using speakerphone. This makes sense, as speakerphone utilizes a different microphone. I would advise you to take a look at the following articles:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    iPhone: Sound muffled or low from the speaker or when speaking into the mic
    http://support.apple.com/kb/TS1631
    Thanks,
    Matt M.

  • On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

    On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
    I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
    Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
    My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
    And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
    Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.

    I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
    After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
    For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

  • When I make a call I can hear the person I call but they cant hear me. But when I put my phone onto loud speaker they can hear me then ?

    Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???

    Hi Kel134,
    Welcome to the Apple Support Communities!
    I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation. 
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Resolve the issue
    Follow these steps, testing after each.
    Make sure nothing is plugged in to the jack connector.
    Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
    Dirt or debris
    A screen protector or case
    When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
    Turn the iPhone off and then on.
    Update to the latest version of iOS.
    If necessary, find general iPhone hardware troubleshooting suggestions.
    For further assistance, contact Apple Support.
    I hope this helps,   
    -Joe

  • TS5196 others cant hear me when they call me or I call them unless i have speaker on

    others cant hear me when they call me or I call them unless i have speaker on

    Hello bhubbard5,
    Thank you for the details of the issue you are experiencing with your iPhone 4s.  The article below addresses the following symptoms:
    Symptoms
    Other people can't hear you, or have difficulty hearing you during a phone call or FaceTime call
    Other people complain that you sound unclear during a phone call or FaceTime call
    You hear no sound or the sound is unclear when playing back recorded audio
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

    sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

    Hey shahbazfromgbr,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    2. Make sure the Ring/Silent switch is not switched to silent.
    3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
    6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
    9. Restart the iPhone.
    10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
    11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Thanks,
    Matt M.

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