When turning on my imac, it loads to a blue screen with a turning wheel and never gets passed that. I have tried booting to safe mode and it still doens't work.

When turning on my imac, it loads to a blue screen with a spinning wheel. It never gets passed that screen. I have tried power up to safe mode and it still doesn't work. I have music files saved on the computer and I don't want to lose any of my files. Can someone help me?

Zap the PRAM and Reset the SMC, and see if that fixes it. BTW. detailed computer and OS info goes a long way to solving problems.

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HT204347 Hi my serial number on bottom of my mac is W8*******66E when l try to try the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not

Hi my serial number on bottom of my mac is W8******66E when l try to turn the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not worked?
<Edited by Host>

What other solutions have you tried?
This may help you:
https://discussions.apple.com/docs/DOC-3353
Ciao.

I can't seem to get mountain lion to download. It just sits in my dock and won't load. Tried starting in safe mode an reloading - still won't work.

Very frustrated. I can't sync my music with my phone because apparently there is a bug in the version of iPhoto I have. So I tried to update to the latest and was told it's incompatible with my OS. So I decided to shell out the $20 for Mountain Lion (even though I feel I shouldn't have to since the software I'm using isn't working). Now the download of Moutain Lion just sits in the dock and won't download. I tried restarting the computer in safe mode and redownloading, still no luck.

Edit --> Preferences --> Media and Disk Cache --> Purge. And you might wanan consider substituting any compressed audio sources with WAVs, too, to avoid such corruptions. Similarly, check your audio in a proper audio editing app. Odd sample rates, weird channle mapping and so on can have all sorts of ill effects.
Mylenium

Firefox 4 and 5 open quickly on my mac with snow lepard but then does not respond for at least 1 minute? after that it runs great. I have tried opening in safe mode and also turned of automatic updates. Same results.

I recently installed Adobe CS 5.5 suite

Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple  menu (top left in your screen) then click: Software Update ...
Carolyn

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.

My iPhone 4 will not find any Bluetooth device not even my ipod touch . When I turn on bluetooth it starts searching and then never stops. It never finds my headset and never stops "searching". I have tried restarting the phone

My iPhone 4 will not find any Bluetooth device not even my ipod touch . When I turn on bluetooth it starts searching and then never stops. It never finds my headset and never stops "searching". I have tried restarting the phone. what to do?

Hi,
You probably need to do this...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
But Try Here First
Frozen or unresponsive iPhone
From Here:
http://www.apple.com/support/iphone/basics/

My Macbook Pro began crashing when I tried running safari. An error message came up asking that I repair the HD volume. Before I was able to run repair, computer shut down. Now I can not get it to boot. I tried booting in safe mode to no avail. Pls help.

Can someone please help me with a Macbook Pro booting question?
Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
Any suggestions? Thanks for your help.

Try SMC reset:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

My MacBook pro will not load past the grey screen with the spinning wheel. What do I do?

My MacBook will not load past the grey screen with the spinning wheel of death. Anyone have any solutions?

Invoke Safe Mode by holding down the shift Key as you restart. This will do a Disk Utility "Repair Disk" as it starts up (so it takes a few minutes longer) and then load with minimal extensions loaded, and request your login username and password, even if you normally do not use them to log in.
Safe Mode runs the screen using simple, unaccelerated commands. Most things are available in Safe Mode, but things that rely on extensions will not be.
Acomputer that works in Safe Mode, but fails again after you restart, often implicates your extensions and add-ons.

Imac won't shut down, blue screen with spinig wheel is on and computer never shuts until I hold the power button down and shut it manualy..

Imac won't shut down,
blue screen with spinig wheel is on and computer never shuts until I hold the power button down and shut it manualy..

This is the instruction article for Intel-based Macs:
http://support.apple.com/kb/HT3964
Your profile does not indicate the type of Mac you are using.
Barry

When I use Firefox without menu bar I can see bookmarks. How ever when I activate menu bar the bookmark is missing from toolbar. I tried opening in safe mode and resetting toolbar but it didn't fix the issue. I am using version 7.0

When I use Firefox without menu bar I can see bookmarks. How ever when I activate menu bar the bookmark is missing from toolbar. I tried opening in safe mode and resetting toolbar but it didn't fix the issue. I am using version 7.0

Do you mean the Bookmarks Menu button on the Navigation Toolbar?
You only see that button if the menu bar is hidden.

When using bbbc I player the screen goes black after 30 secs and only get audio. I have latest version of the app and also tried via web browser. Any advice it is so frustrating

When using bbbc I player the screen goes black after 30 secs and only get audio. I have latest version of the app and also tried via web browser. Any advice it is so frustrating

Is this an app bbbc? IF it is I would contact the app developer and see if they can resolve the issue for you.
also take a look at the reviews and see if other users are having the same issue and see if they have a resolution.

My iphone died and when I plugged it back in to charge it when it powered on the screen remained black. I can hear when I receive a text and a hear siri. I have tried holding down the sleep and home button

My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!

Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808

Boot into safe mode and touschscreen doesn't work.

Hey, so, I ran a program that would reboot my Toshiba Encore into Safe Mode and in Safe Mode the touchscreen is non-functional. Whenever I try to shut down the Encore and turn it back on, it always goes back into Safe Mode and I can't do anything.
Please help!
Thanks,
M260.

MASTER260 wrote:
All I have is a the Microsoft Wedge Keyboard, and my laptop's touchpad/keyboard via Synergy.
Ooh. That is a bluetooth device is it ? I suspect the tablet does not have a bluetooth driver in safemode.
If not, you should follow Padgett's suggestion.
If you do not have one, pop in to a phone shop and get an OTG cable. Then visit your neighbours and ask if you can borrow a USB keyboard and / or mouse for 15 minutes. Even if you can only find a USB mouse, you can open a file explorer, find your way to C:\Windows\System32, click on msconfig and you will be back in business in minutes.

I'm getting the rainbow wheel when I try tp pen in internet page (Safari). The page half loads then appears to freeze with the rianbow wheel. I get the same result when I try to stream a movie from NETFLIX. Freezes up rather than plays (after loading).

I get the rainbow wheel when I try to open an internet page. It loads halfway, then freezes, with the rainbow wheel whirring around. Smae thing happens when I try to stream a movie on Netflix. The movie loads, then the wheel shows up and the screen freezes. Same thing when I try a DVD, it takes the disc, but won't play when I hit on PLAY.
I am repair permissions, and all that I can do, but I am a novice. Any help would be greatly appreciated because I spend big bucks and drive 40 miles to get Apple help.
Sharon in the woods of Idaho

Welcome to Apple Support Communities.
If your profile info is up to date, you probably have a 2006 or 2007 MacBook with a CoreDuo or Core2Duo.
It probably came with 512MB or 1GB RAM memory and a 60, 80, or 120GB hard drive.
You're still running OS X Tiger, 10.4.
Your DVD drive may be dirty or wearing out.
For specifics about your computer, click on the  Apple Logo in the menu bar, then About This Mac, and More Info... to find details.)
You may be running short of hard disk space. You should have at least 10% free, or 10 to 15GB free for best performance. Less than that, and your hard disk is spending lots of time searching for places to store data.
Complex web pages and sites like Facebook and Twitter, and pages using Adobe Flash, and high-bandwidth applications like video streaming from NetFlix can all cause your computer to run slowly, and the fan to run at high speed, because the processor is working hard. Conversely, email is not terribly resource-intensive, and probably still works pretty well.
Several things can each provide a small performance increase (listed in no particular order):
Adding more RAM memory. Upgrade to 2Gb to give your programs a bit of 'breathing room', especially if you are running more than one program at a time.
Erasing the hard drive and reinstalling the current operating system and programs from scratch. This erases all your existing programs and data. Unless you have backups and program discs, you lose everything currently stored on it.
Installing a higher capacity, faster hard disk, say 250GB or 320GB will give your programs and data more space, and perhaps faster access if you replace the factory 5400rpm drive with a 7200 rpm drive. If your current hard disk is nearly full (less than 10% free space), the drive has to 'thrash' to free space to store information.
Upgrading the operating system to OS X 10.5 Leopard or OS X 10.6 Snow Leopard. Both are discontinued OS X versions, still available to order directly from Apple, but not likely found on a store shelf any longer. An upgrade to OS X 10.7 Lion might not be possible for your MacBook (details here: http://www.apple.com/macosx/how-to-buy/), and Lion would likely cause a further slowdown, because honestly, Lion is optimized for newer, faster dual-core or quad-core computers with fast video chipsets and 4GB or more of RAM.
A faster internet connection, for example: I switched internet providers to get a 3.0Mb DSL connection (up from a 512Mb connection) for an extra $10 per month, and saw downloads and internet browsing speeds increase dramatically. With the slower connection, it was not possible to watch video.
Will all of these upgrades together get you close to the performance of the latest MacBook Air or MacBook Pros? NO!
Ultimately, you have a 4- or 5-year-old computer, and spending up to several hundred dollars for upgrades might not be a worthwhile investment for you, versus applying that much money toward the cost of a new(er) Mac, and perhaps passing your MacBook on to a friend, child, or grandchild who needs mainly email capability.
If a brand new Apple is not in the budget, consider a refurbished Mac from the Apple Store online. These are reliable computers from 'last year's models' and have the same 1-year Applecare warranty as a brand new model, and often sell at a discount of 10 to 30 percent of the price when the model was introduced.
I'm using a mid-2007 MacBook, purchased as a refurb from Apple in late 2007. It came with 1GB RAM, a 120GB 5400 rpm hard drive, and OS X 10.4 Tiger. Over the years, I've upgraded it twice. Firs to 2GB, then to 4GB RAM, to a 320GB drive, then to a 500GB 7200 rpm hard drive, and to OS X 10.5 Leopard, and then to OS X 10.6 Snow Leopard. Rather than one more round of upgrades to OS X 10.7 Lion, I'm saving for a newer MacBook Pro or MacBook Air at some time in the future.

Hi guys I'm really in need of some help. I have an IMac I3 for a while now I've been having a problem of my machine refusing it shut down , it goes to a blue screen with a spinning wheel but doesn't shut down. And now won't boot from install DvD

Please some one help me ...
A) my mac won't shut down with external HD connected (if it's been used)
B) there are disk permissions that can't be fixed SUID stuff ..
C) I have now verified the Mac HD and it tells me it's corrupt in bold red writing and to start up from install DVD
D) it won't boot from DVD so I cannot run the repair , initially the machine was spitting it out on start up , now it appears to be attempting to boot off DVD , well it sounds like it is .... BUT it's hanging with the Mac Logo and a wheel ... For um .... 30min now...
E) weirdly when OSX is booted off the hard drive , it won't recognise the Install DvD or the applications one... It just spits them out....
I had an old PPC 17" and it was a beaut .... Never had a single problem with it ...
I bought this one December 2010 and it's been nothing but issues for a computer in excess of £1000 I'm extremely disappointed ... And weirdly the shutting down issue started when it was a week out of warrantee ... I feel conned and am almost at the point of throwing it at a wall and buying a PC

Ok so I've done what you said and this is what it's come back ....
I don't know that these are the errors , but they're the things which don't look right ...
Throughout the shut down there is a recurring line ;
It says ;
Com.apple.launchd 1 0x100600e70.anonymous.unmount 301 PID still valid
Then there are 2 more which I think are related ;
Com.apple.securityd 29 PID job has I overstayed its welcome , forcing removal.
Then the same with fseventd 48 and diskarbitrationd 13
Oh and on Launchd1 : System : stray anonymous job at shut down : PID 301 PPID13 PGID 13 unmount...
Then the last process says "about to call: reboot (RB_AUTOBOOT).
Continuing...
And stops ...
Hope this means something to you ... Thanks again for your help so far :-)

When turning on my imac, it loads to a blue screen with a turning wheel and never gets passed that. I have tried booting to safe mode and it still doens't work.

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