When updating apps - someone else's Apple ID appears?

When I try to update my apps someone else's Apple ID appears? Obviously I do not know password, have reset the phone, and gone in to settings and it's only my id that's there- how can I get rid of this other Apple ID?
Thanks in advance

That only happens if the apps were purchased using another ID. All apps are forever tied to the ID used to originally obtain them. The only fix is to delete this content, then re-purchase using your ID.

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