When will adding an exteranl HDD be available?

I have a Motoorola 7216 DVR. I know that at the present time, addng an external HDD for increased recording time is not possible. My question is, when will it be possible to do this? Will we have to exchange our DVR's for a new one or will the ones we have now be upgradable?

Elandow wrote:
Okay after reading on THEIR website that you can upgrade the 7216 DVR with certain models of Western Digital Hard drives I am here to tell you that it's NOT possible at this time. I checked and we have the old firmware 1.8 on this box. And it doesn't sound like they will be getting the 1.9 firmware anytime soon because they can charge users $40.00 to get the newer box 7232 that does work (supposedly). Spent a lot of time and money finding this out, so regardless of the conflicting messages on the board and their FAQ's  ( http://www22.verizon.com/ResidentialHelp/FiOSTV/Other+Hardware/eSATA/129841.htm ) it doesn't work. Nor do I believe they will change it, they are NOT concerned about customer service and/or satisfaction! It's too bad, if they were competitive, I imagine they could make more money.
Western Digital – WDBABT0010HBK-NESN – 1TB
Your statements/assumptions are incorrect.
1) You will not be able to use an external hard drive on a 7216 until you get the 1.9 level. When you do get it, you will be able to use the drive.
2) You will not be able to use an external hard drive on a 7232 until you get the 1.9 level. When you do get it, you will be able to use the drive.
3) Right in the link you provided in your post it says:
"Is eSATA external storage available in my area?
Verizon is currently deploying eSATA nationally and expects the process to continue throughout the summer.
You can determine if eSATA is enabled where you live by checking the On Screen Channel Guide (System Information under Menu/Customer Support). If you have IMG 1.9 or higher, you can install a recommended eSATA device."
I don't see how Verizon could say it any clearer. Maybe you should try to read more carefully.
The $40 fee has absolutely nothing to do with using an external drive.
Justin
FiOS TV, Internet, and phone user
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

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