When you buy a brand new iPhone 5s and older iPhone does the newest iOS update already be installed on there or can you manually choose to install it if you want?

Say I bought a brand new iphone 5s from a cell phone store or a store like Walmart or somewhere. Would the new iOS 8 already be on there or could I just not install the new update somehow? Because I don't like the new iOS 8 and I just want the iOS 7 on there

It depends on how long the phone has been sitting on the shelf. If it's been there since before the release of iOS 8, then it will have iOS 7 on it.
There is no way to determine the version of iOS prior to buying the phone.
~Lyssa

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I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it". Can you help?

I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it".
I have looked at the "More" part but again radio is not an option.
Can you help?

Just wait a bit. Turn it off, then back on.
I don't know why, but after the update it doesn't show up right away.
When it finally does, you will find a red icon on the bottom of the screen, on the left side.

HT1386 I have a brand new iphone 4s the service provider loaded my contacts onto the phone I am connected to my computer and have itunes up it wants to set up as a new iphone will I lose my contacts if I say yes?

I have a brand new iphone 4s the service provider loaded my contacts onto the phone I am connected to my computer and have itunes up it wants to set up as a new iphone will I lose my contacts if I say yes?

Yes you will.

When I tried to update my iPhone to the newest iOS, it wiped my phone clean! And now it won't activate it. Help!

When I tried to update my iPhone to the newest iOS, it wiped my phone clean! And now it won't activate it. Help!

There is an alternate method in this thread that you can try if you are unable to locate and disable all of your AV/AS software:
https://discussions.apple.com/message/16407629#16407629

HT201250 How do you let time machine know that a restored drive does not need a brand new backup set and just append to the old one?

I had an external drive failure and had to buy a brand new drive. I was able to restore my info onto a new drive, about 1.5 TB of data. When I go to launch time machine now with the new drive connected and my backup connected, it treats the new drive as if it had different data and wants to create a whole new backup set when it should just append. How do I get around this?
I could just reformat the backup drive and start fresh again but would rather not do that if I can avoid it, just in case there were errors in copying etc.

Hi
I should have been more clear, sorry. I work from a laptop. I have 2 external drives - one for my projects which failed but has since been replaced and restored from a backup. My 2nd external drive is the time machine backup drive.
When my project drive crashed, I bought a brand new drive and restored it using my time machine backup drive.
Now the data exists on 2 drives - the time machine backup drive, and the new drive. When I connect the backup drive now, it thinks my new drive has new data, probably since it is a new device/drive, and wants to do a brand new backup, when in fact the data already exists on that very drive. It shouldn't have to back up all 1.5 TB when nothing has changed!
Unless there is a way to tell time machine to simply append to the old backup, I think it will try and do a new backup (1.5 TB). I'm thinking maybe I should just initialize my time machine backup drive now and start over so it is only one backup set of 1.5 TB instead of (2) sets of 1.5 TB!

HT4623 When I plug my brand new iPod into my computer to transfer the information from my old iPod, all I get is a grey screen that says iOS 6. The normal screens and features don't come up. Can anyone help?

I am trying to start up my new iPod. I plug it into iTunes on my cmoputer and nothing happens. The screen on the iPod is just a grey screen with "iOS 6" on it. There are no icons, no slider bar, nothing. What happened? What do I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The try again

My iTunes does not list any devices when I plug in my new iPhone to the computer. how do I get iTunes to recognize my new phone?

My old iPhone died, so I just got a new one. I am hooking it up to my computer for the first time. The iTunes on my computer doesn't show any devices as being hooked up to the computer when I plug in my iPhone. Yet my iPhone is charging so I know it is connected to the computer. Any suggestions on how to get my iTunes to recognize the new device? Thanks

Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem.

Brand-new iPhone 4 - The iPhone could not be restored. An unknown error (9)

Got my new 32G iPhone 4 today and managed to restore my old 3Gs data onto it without difficulty. After trying to update it to 4.3 it says The iPhone "iPhone" could not be restored. An unknown error occurred. (9)
On my Macbook Pro AND Windows 7 computer I've tried a different USB slot, a different cord, and updating iTunes to no avail... I even got the official 4.3 and 4.2.1 recoveries from Apple and tried to restore with them. All deliver the same error message. I've seen this topic on various forums and there doesn't seem to be a whole lot of hope, but I'm hoping to be able to resolve this on my own unless it's some sort of hardware issue that's out of my hands entirely.
Any help is appreciated! Thanks.

FROM APPLE:
Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Basic troubleshooting steps.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
 MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

A new Iphone does not come with SIM? If no... Can I by a SIM in Apple Store?

I've bought a new 5s but I did not receive it yet. I'd like to know if it comes with SIM card or I need to buy it. In case I need to buy, can I buy it in the Apple Store?

Zangão wrote:
I've bought a new 5s but I did not receive it yet. I'd like to know if it comes with SIM card or I need to buy it. In case I need to buy, can I buy it in the Apple Store?
That depends on how you bought the phone. A carrier linked phone will come with a sim card. An unlocked phone usually does not have a sim card.
Sim cards can be bought from your Cell carrier's stores. Apple does not sell sim cards.

What do I do when I buy something with a gift card and do not recieve the contents

I Selected a payment on a game from a gift card and purchased the item but didn't recieve the contents but it still took the money off of the gift card, what do I do?

I hope that..
do not afraid, your problem will be solved ..
brandonfrommarch can i now the app name ?

Since performing the newest iOS update iPad will not recognize or load new e mail.

Any advice?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom

I have a BRAND NEW I Mac and cannot login

I have a BRAND NEW I Mac and cannot login as the user....

Sounds like you forgot your username/password of somebody changed it.
You can follow the steps in http://support.apple.com/kb/HT1274 to fix it.

When you restore a backup onto a brand new iPhone will it also transfer your old google searches

When you restore a backup onto a brand new iPhone will it also transfer your old google searches

See the restore from iTunes backup topic of:
iOS: How to back up
You should be offered which backup to restore from after you click on restore from backup.

How can liquid indicator be red in a brand new iphone 6 plus when it's never been wet?

I have a brand new iphone 6 plus that turned off in the middle of a call I was on. It never turned on again. I took it to the store, they inspected the phone under the direction of an apple technician and could find NOTHING wrong with it. I shipped it to apple to be repaired, they just sent me an email saying the liquid indicator inside the phone is red. No kidding, this phone was only out of it's case for about 10 minutes and that was only because it took me that long to go buy the case. I know there has never been liquid of any kind anywhere near that phone. They said I have to buy another new phone. What will stop this from happening again?

There is not an Apple store closer than 2.5 hours away from me which is why they had me ship it to them. The AT&T guy that was helping me was on the phone with Apple and he asked the rep where the liquid indicator was on the 6+ and the Apple rep told him it was in the headphone jack. He initially looked in the SIM card slot but saw nothing, which is why he asked. When he looked in the headphone jack he said "it's completely white" to the Apple tech. It's funny you mentioned the humidity and having it in the bathroom while showering. I never would have thought such an expensive and highly regarded phone could be effected by something like that, especially when it in a full case. However, the tech I "chatted" with a little bit ago actually said this:
Cheryl:
"The phone doesn’t need to be submersed to have the liquid indicators turn red. My daughter caused her liquid indicator on her iPod by bringing it in the bathroom while showering."
Followed by:
Cheryl:
"If the humidity is very high it can cause damage yes. My rule of thumb I tell my kids is if your glasses fog up or there is condensation on the glass it could damage electronics that aren’t protected."
I copy and pasted that from the transcript that was emailed to me.

I can not view emojis correctly on my brand new iPhone 6 and happens no matter what generation phone and my txt are freen when I send them to someone instead of the normal color. Plz helpu

I can not view emojis correctly on my brand new iPhone 6 and happens no matter what generation phone and my txt are freen when I send them to someone instead of the normal color. Plz helpu

Hey John,
If you are having an issue with emojis on your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting emoji issues - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

When you buy a brand new iPhone 5s and older iPhone does the newest iOS update already be installed on there or can you manually choose to install it if you want?

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