When you go to File and click Send Link a small box appears with an error message and it will not send the link.

See above.

Hi,
Please try this: '''Tools''' (or '''Alt''' + '''T''') > '''Options''' > '''Applications'''. Look for or start typing '''mailto''' in the search box and for the '''Action''' change it to the desired mail client (the application that opens up in Explorer) if the value is different.
'''Options''' > '''Applications''': https://support.mozilla.com/en-US/kb/Options%20window%20-%20Applications%20panel
Managing Actions: https://support.mozilla.com/en-US/kb/Managing%20file%20types

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I have version 3.6.16 and when I login to my hotmail account, and type the first letter of the email address, a drop down box appears with my hotmail address and I can choose it from that box with a click. How do I get version 4 to do this? Thanks.

I have version 3.6.16 and when I login to my hotmail account, and type the first letter of the email address, a drop down box appears with my hotmail address and I can choose it from that box with a click.
How do I get version 4 to do this?
Thanks.

The new but not-ready-for-prime-time autocomplete method searches for matches that contain the entered text, not just ones that begin with the string. Your options are:
1) type in longer strings that narrow the search
2) use an add-on to search just the beginnings:
https://support.mozilla.org/en-US/questions/1037469
3) install an older version of TB:
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem-.thanks

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem….thanks

If you are having the same problem, i.e. a disk permission problem, open your favorite search engine and search on, "change disk permissions", and I think you'll find plenty of information on how to fix the problem. This is a Lightroom forum. Your problem is with your operating system. There is no sense in rewriting instructions that are already available if you do a simple search.

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build"

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?

I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.

TS1814 I had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password

I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password even though itunes recognizes my password

This has been posted for almost 2 weeks and not one reply. Thanks a bunch! As a newbie to OOo and Mozilla, I am not impressed with responsiveness to support needs with either. So, the future of my new experiment with going non-Microsoft remains an open question.
Oddly enough, the problem mysteriously went away. I have followed the same routine and changed no settings. Suddenly all of the downloaded spreadsheets were no longer read-only. So I consider the matter resolved.

HT3775 I just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?

i just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?

I have the same problem. I'm using Mavericks OS and latest iMovie. Both downloaded last week. I save the movie into File (as directed) and QuickTime
will not open. I'm then directed to a page of formats which are supposed to be supported on which is .mp4. Any tips?

I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.

I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened. Does anyone know how I can fix this? I tried rebooting my computer and reinstalling photoshop. Thank you!

i7 is quite fast. that's what i am on too. You may need to
It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". (see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
The order varies depending on your individual needs:
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding",

Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding", i tried network reset, reset the whole device, rebooting , changing airplane mode rebooting nothing fix the issue, but i can access other sites and google , am using Vodafone as my carrier with 2g network, when at home able to access facebook.com through wifi in safari requesting assistance thank you

If you can access Facebook while on Wifi at home, but you are unable to access it while away running on your carrier's 2G network, I could phone your carrier. You have already completed the Cellular Data troubleshooting for the iPhone, so any limitations keeping your from connecting to Facebook over cellular will have to be answered by your carrier.

I recently purchased a MacBook Air and was told by Apple that Keynote and Pages were compatible with MS Applications.. I have since tried to open a Powerpoint Presentation but it comes up with an error message and is not right. Help!

I recently purchased a MacBook Air and was told by Apple that Keynote and Pages were compatible with MS Applications.. I have since tried to open a Powerpoint Presentation but it comes up with an error message and is not right. Help!

If there are fonts, transitions, builds, video or audio in the PowerPoint file that are not compatible with Keynote, it will either prevent the presentation opening or Keynote will substitute the settings causing playback changes.
I use Open Office to play and open any PowerPoint files sent to me, they play exactly as in PowerPoint.
Open Office is free, you can download it here:
Open Office for Mac

When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net. I get error 651. I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up. I would like a work around.

When i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?

when i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?

Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

HT1766 I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work

I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

So I downloaded the wrong Airplane Mode program for my operating system and I now have AppleScript Error message. It will not allow me to quit the program. Also, once that happens how do I remove the program from the computer?

So I downloaded the wrong Airplane Mode program for my operating system and I now have AppleScript Error message. It will not allow me to quit the program. Also, once that happens how do I remove the program from the computer?

What Airplane Mode program? To stop a running program launch Activity Monitor (in utilities folder) and quit the program from there. To remove the program drag it to the trash or better use the uninstaller that should have come with it.

With OS 7 My iPhone 4s will not send texts, how do I fix it?

Since upgrading to OS7 my iPhone will not send texts to friend with iPhones how do I fix this? I have turned on SMS and restarted the phone.

This has been discussed time and again here on the forums. Please use the search function before posting.
A phone reset or going to Settings > General > Reset > Reset Network Settings resolves the issue.
iOS7.0.3 will be available next week that resolves this issue.

When you go to File and click Send Link a small box appears with an error message and it will not send the link.

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