Whenever I connect my iPod touch 5th generation to the charger and turn it on, my touch sensor seems to stop working so I cant unlock my iPod without having to take out the charger. Whats wrong with it?

I got this iPod about 3 weeks ago. Whenever I connect my iPod to the charger the touch sensor seems to stop working. When my alarm goes off in the mornings i have to unplug the charger to stop the alarm. I cant do anything while the charger is connected. Any ideas what the problem is or how I can stop this happening?

A few other users have report the same but I have not heard of a solution. Y can try:
- Another cable
- Another USB port
- A wall charger
- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.                     
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      

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  • HT1476 i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

    Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Is there any way that I can have songs in an iTunes Playlist without having the songs play in my regular music list.  For instance: can I have a Playlist of Christmas songs without having them play in the routine shuffle of my music library?  Thanks -Rog

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  • My ipods touch screen doesnt work anymore i cant unlock my ipod

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    If you restored to factory defaults/new iPod and still have the problem you very likely have a hardwre problem and an appointment at the Genius Bar of an Apple store is in order.

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  • Ipod touch 5th generation a month new wont turn on

    my ipod asked if i wanted to update so i clicked yes and it turned off said connect to itunes so i did and updated and restored it TWICE and now it wont turn on ive tried holding down the home and.power buttons but nothing works its new so idk what to do

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    and
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • How do I access my iPod Touch (5th Generation). Broken Home Key, Locked Screen, No assistive touch currently off and no access to itunes on original PC.

    So a friend had damaged her iPod touch by dropping it some time ago. It has been sitting in her drawer ever since (she got a new device). It is now out of warranty and she said I could have it, but only catch is i'd have to fix it some how.
    Problems are:
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    2) Home key broken - Unable to do a reset as per the many links I see online.
    3) Assistive touch is off - Unable to turn this on as the phone is locked and I can't unlock it.
    4) We no longer have access to the original PC that it was sync'd with. I've managed to get it linked to my itunes but can't do anything with it do to the fact it won't let me as iPod is locked.
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    Place the iPod in recovery mode using one of these programs:
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    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
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    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I just got an iPod touch 5th generation back in November and while I was out in my garage trying to find something on a shelf while standing on a stool, I dropped my iPod touch the screen cracked a bit- anyone know repair prices from Apple?

    So I dropped it... And the screen cracked a bit. It's fairly new (got it in November) but I noticed Apple doesn't cover accidents like mine. Anyone know the prices for getting a replacement/ repair? It's not that bad of a crack, but it's annoying and new so..Yah. Any help with prices for a replacement/warranty would be helpful and on how I should do it. Maybe I can get a replacement for cheap or free cuz I got it recently and I've never complained to Apple before? I know it's my mistake but I'd be thankful if you guys could help! Thanks! 

    Sorry, but the warranty does not cover accidental damage no matter how recently you got your iPod. As to servicing, Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". It is also possible to purchase parts and find instructions on doing a repair yourself, though it's not particularly easy. Note, though, that if you elect to have the iPod serviced by an unauthorized shop or perform a repair yourself, all further support from Apple will be void.
    Regards.

  • My iPod touch 5th generation, latest IOS will not turn on or charge.

    So i have had this iPod touch since October 2014, i have had this problem once before so i called Apple support and we fixed it. basically, last night my iPod was working fine, but this morning i woke up and find that i couldn't turn on my device, i have left it to charge for several hours in multiple wall outlets and a Macbook port, all it does is say its charging with that annoying battery screen but it wont, i have tried to put the device in recovery mode, but iTunes will not recognize it, when ever i plug in the device to charge, the apple screen shows up fro anywhere from 5 seconds to a minute but will not turn on, i dont know what to do anymore, please help?

    See what you missed hee:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    AND
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I updated my Ipod touch 5th Generation to IOS 8 and now I cant sync with Itunes, yes I have the latest Itunes program. Can anyone help?

    So I recently updated to IOS 8, which I love, the only problem is when I did sync my Ipod with Itunes, it deleted all the songs from non apple sources I.E. Amazon MP3. I cant solve the issue... Can anyone help me?
    I have Itunes version 11.4, the latest one...

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • My ipod touch 5th generation wont download apps and let m e use them!!! Plz Help me fast!

    I have an i pod touch 5 and I try to download a new app from the app store so i goto the app store and click download then click it again to install it and it installs but it dont leave an app icon on the home page so i go back to the app store and it says open in a ble box so i click open and it dont open it just keeps saying open and it wont open! please help me!!!!!!!!!!!

    I ment blue not ble sorry but plz help!

  • If my ipod touch 5th generation headphone port is no longer repairable then will apple repair it for me, and for what cost if the warranty has not ended yet.

    i got an apple ipod touch 5th generation at christman 2012, and sadly after a year of constant use one of my headphone jacks got stuck in the port, so i finally got it out but realised that my headphone port looked damaged, i tried listenining to music but it didnt work,
    the worranty is almost out i fear, i would like to know if it can be repaired at apple and if so how much please reply soon or i might have to pay a very expensive price, 
    ipod touch 5th generation 64gb

    - Make an appointment at the Genius Bar of an Apple store and find out if it is covered by the warranty. Sometimes/frequenlty your damage is cased by abuse.operator error/accidental damage which is not covered by the warranty.
      Apple Retail Store - Genius Bar
    If not covered by warranty:
    Apple will exchange your iPod for a refurbished one for $88 for 16 GB 5G and $149 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • HELP! My brand new iPod touch 5th generation might be broken!

    Hello, I recently got my Space Gray iPod touch 5th Generation that is 32GB and version is iOS 7.1.2. When I finally got it and was opening the package and trying to open it. I didn't know that there were 2 tabs on the bottom and top and I tried to pull the ipod out itself. I noticed I had to pull the tabs and then I got paranoid that I bent the ipod and it broke from the inside. Anyways, I set it up with no problem but when I went to sign in to App Store from my apple account and switched the keyboard to the numbers and other characters the keyboard got these weird short white lines and I got paranoid but when I switched the keyboard again and went back to the numbers keyboard the white lines did not appear. Now nothing strange is happening but I though that was a sign of my ipod was broken from the inside so I shaked ipod and heard nothing rattling from the inside so that gave a little relief. But I'm still VERY stressed out and paranoid because my mother got me this iPod from going to 5 stores to find the color I wanted and now I thought I was going to break it . Please help me apple community. Is the inside of my ipod ok? are there any other signs of the inside of the ipod broken? Please help, I'm only 12 and I'm going through so much stress .

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • When i go to sync my ipod nano 5th generation i get an error saying "A duplicate file name was specified".  what do i do then?

    I am trying to sync my iPod nano 5th generation to my computer and when i go to add music through iTunes i get the following message:
    The iPod "X's iPod" cannot be synced.  A duplicate file name was specified.  Any ideas how to fix this?
    On my computer (iMac) while in iTunes it is showing that the music is indeed on my iPod, but when i eject the iPod there is nothing there.

    I have a 27" iMac with the latest version of iTunes.  I tried restoring my iPod and even removing and re-installing iTunes.  What eventually worked for me was plugging into my PC and restoring/reformatting it to work with my PC.  I don't know why it wouldn't work with my iMac, but now it seems to be working.

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