Where can I change outgoing ports for email accounts?

I'm grasping at straws here. My outgoing email just stopped working. It says the servers are offline, but the connection doctor shows ALL of them being just fine. I'm on the line with tech support now, and they can't see anything wrong. Just trying to think of everything I can.

In Mail Preferences/Accounts/Account Information, click on the arrows beside the name of the SMTP -- is the box to use this SMTP only checked?
After clicking on the arrows, select Edit Server List -- under the first tab the server and name should be listed. Then if you click on the Advanced tab, you will see the Port selection mechanism. If you know the port it should always use, you may want to select Use Custom Port and enter that number, and PW, Username if required.
Ernie

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