My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?
My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622?viewlocale=en_US
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
-
How can I change the password for my accounts
How can I change the password from my accounts
Your post is quite vague...
Juangherrera wrote:
How can I change the password from my accounts
Changing Apple ID Password > http://support.apple.com/kb/ht5624
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
My wife got a Iphone in Bangladesh. she do not know the password for apple ID, there is no way to collect it, as the email id for that iphone is not her. how she can use application store and itunes? please help me
If it is second hand, try putting it in recovery mode, and restoring it with itunes on a mac or pc.
Recovery mode tutoral:http://www.youtube.com/watch?v=dkVr5CxFiFM -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I can't type in firefox. At all. I've reinstalled, tried starting in safe mode, tried resetting. Nothing is working. How do I fix this?
Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working.
-
How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?
You can't delete an existing account, you can only choose to stop using it. It will still be there should you decide to use it again in the future.
-
when i send a text messge to anyone in my phone book, it comes up as my email, not my saved name in their phone. how do i fix this?
Settings > Messages > Receive At... > Caller ID.
-
When going to open a file or select a song to play in iTunes or opening links I used to be able to double click on my track pad to open files or links, now I have to tap once with two fingers to open the "right click" option on a normal mouse pad to be able to select it. How do I fix this in order to be able to just double click the track pad to open the folder or link?
Hi kylec4544,
I'm sorry to hear you are having this issue with your MacBook Pro. If you are having issues opening things by double clicking on them, you may want to double check to make sure the double click speed hasn't accidentally been set too high, as noted in the following article:
OS X Yosemite: Mouse & Trackpad pane of Accessibility preferences
Regards,
- Brenden -
I have a few songs that will only play for about a min the it will stop playing how can i get the songs back to a full song
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this? There is nothing showing up when I sync with the sync key from my old terminal.
''NexGenCN [[#question-1038230|said]]''
<blockquote>
I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?
</blockquote>
You are probably trying to use old Sync with Firefox newer than version 29,
and they did make old Sync unusable on fresh installations of newer Firefox.
You can uninstall that newer Firefox, then install Firefox 29 from here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/
Apply your sync key code, then update that installation to current Firefox,
then migrate to new Sync:
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync -
Living in Dubai where many apps are blocked. How can I get around ? Tried to create a new Id but my billing address in Dubai will not match the criteria for an account in the US. Help please to get around the censorship...thanks
The censorship in regards to certain apps not being available in your country is by your country, not by Apple.
Due to various laws and licensing in each country, in order to have an iTunes store account in a particular country you must have a credit card with a billing address in that country. If this were up to Apple, there would be no such requirement and there would be only one iTunes store for the entire world, but various laws, regulations, and licensing issues in each country, this is required by Apple. -
For some reason my Firefox is no longer allowing me to stay logged on to certain sites e.g. Even though I now allows click the keep the keep me logged in on facebook I now have to log on each time. How do I fix this.
Kind regards
Bev GreeneWebsites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
* http://kb.mozillazine.org/Cookies -
In the past when I have imported my dslr video/audio files and then my zoom audio files Final Cut Pro has organized them in pairs in my library. For some reason my video/audio and my audio are being organized seperately. How do I fix this? Thanks!
Thank you Russ! Seems as though the timestamp on my audio files was completely incorrect so it placed the files far away from the corresponding video. I've modified the timestamp information and this has helped. The hour/minute information is incorrect but at least now I'm in the ballpark. Thank you!
-
I had an Apple ID and password with my hotmail acct. The password stopped working, so I set up a new one with my me acct. How can I access my old acct. and merge the two of them?
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=C A-EN&app_id=2417&newWindow=true&border=false
-
My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks
Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security
Maybe you are looking for
-
Sales Order does not show up at the resource level.
Hi guys, I have a flour mill of having 4 processs (resources) 1). Tempering (cleaning). 2). Milling. 3). Blending. 4). Packing. I have two identical sales order. One has been through all the process (resources) and showed in the DS Planning board but
-
Please help
-
When I print a web page firefox will only print the first page, all of the content to the first page break and nothing past that. How can I change the settings so that it will print more than on page?
-
Why after i update my left and right arrow keys stop working
my left and right arrow keys stoped working after i updated to Mavericks now the dont work
-
Asset History Sheet S_ALR_87011990 - totals not correct
Hello, When running report S_ALR_87011990, and excluding the advance payments, the report still includes the amount of the advance payments in the total. How can this be prevented? Thank you. Kind regards, Linda