Where can I complain about the service in a Thailand ?

I got a very bad service from the main office in thailand. Where can I complain as a royal costumer of Apple ?

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  • Can I complain about the service provider of the apps?

    Hi eveyone,
    I was playing a game, it got in-game purchase, but I found that the game quality was so bad and it rated 4.5 stars?!
    I would like to report to Apple about their bad quality of system as services.
    Is it possible send a complain email or somewhere else that I can contact with apple?
    Thanks

    To Contact iTunes Customer Service
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Where can I complain about a bad HP Service Center (India)?

    Hi,
    I have my hp laptop under warramty. I have a faulty dvdwriter. I took to my service center. They said they will inform me when the writer stocks come to their office. Its 15days now and everyday I call them and each day they reply that no stock has arrived. I am very frustrated now. Where can i complain about this service center (except in consumer court)?

    Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
    http://welcome.hp.com/country/us/en/wwcontact_us.html
    This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
    Thanks!
    Clicking the "Kudos star" to the left is a great way to say thanks!
    When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
    Rules of Participation

  • AASP Fees !! Where can i complain about a AASP

    My battery needed to be change, my equipment is out of guaranty and i do not have Apple care.
    I went to a AASP shop and i paid the cost of the new battery, how much do they are allowed to charge for the service?, is there a fee? If there is a fee why is not included on the cost of the battery ?
    they charged me 184.78 for the battery and another 23.20 for the instalation?
    Is it 207.98 Dollars the right price?
    Where can i complain or report a AASP?

    Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
    http://welcome.hp.com/country/us/en/wwcontact_us.html
    This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
    Thanks!
    Clicking the "Kudos star" to the left is a great way to say thanks!
    When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
    Rules of Participation

  • Where can I learn about the 'Base Warranty of Depot Service"

    There is a default warranty of one year with new T61 called 'Depot Service' Where can I learn more about it, what it covers and how does it work ?

    auzbee,
    You can start by taking a look at the "Service and Troubleshooting Guide-ThinkPad T61" and "ThinkPad Safety and Warranty Guide" booklets that come with the machine.
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  • Can I complain about the Customer Service here?

    I just had a very measured conversation with the Service Repair people, but there were a few things that struck me as utterly ridiculous.  So if Lenovo is interested in understanding the customer perspective, I thought it would be a good idea to share.
    I bought a IdeaPad s10-3 netbook a little under a year ago.  I did extensive shopping around to find a machine that was not only a good deal, but that would be more than the piece of crap netbook that my sister has (she has an HP).  I liked the s10-3, and despite the Lenovo reputation for bad customer service and questionable quality for their non-Thinkpads, I bought it.
    I absolutely loved it for the 9+ months that I had it.  It was good to surf the internet and write e-mails, it had an excellent battery life, it was very portable, and it could handle Microsoft Office.  Apparently I loved it to much.  I took it too many places.  Because despite placing it in a memory foam carrying case when I took it around, I found that the cover (basically the screen) was misaligned when I closed it.  One of the plastic hinge covers had broke. 
    The plastic had broken off the bezel and it was no wonder that the stresses was centered on that piece - there wasn't much else holding the hinge in place.  Once that plastic was gone other plastic parts started to snap out of place.
    "Okay," I thought," this netbook was fairly cheap, I guess eventually the plastics had to fail."  I just thought that less than a year was a pretty short lifetime.  I remembered that the warranty covered a year, so I sought to find out if it would be covered and how I could get it fixed.  I thought about just gluing the piece back to the bezel and snapping everything back in place.  But hey, if it was still under warranty, why not get it professionally fixed?
    The first time I called the Support Center, the technician couldn't find my warranty because his system was down.  He asked me to see if there was another Serial Number, which there wasn't.  He told me he would call me back with the system was up again.  He did not.
    I called again, armed with the necessary information: Serial Number, Model, Type, Product ID, anything that identified my machine.  This time, the technician was able to get my information and I explained the problem.  I told him I thought the machine was still under warranty and he told me to send it in.  I asked if I could just take it into a local Service Center but he said, no, it had to be sent to their center in Texas.  He said they would take care of everything, unless they found that it was the product of abnormal use (i.e. I took a hammer to it).
    I sent it in (for ~$20). So, done deal, I thought.
    Nope, I got a call a week later.  Apparently the hinge is not covered by the warranty.  Only hardware is covered.  So Lenovo doesn't have to replace or repair the cheap, superficial plastic outsides, but just the expensive, important insides.  I had thought that this might be a possibility (despite the fact that the technician said that the warranty covered it), but the part I want replaced was plastic, so how expensive could it be?
    Apparently, as much as the machine.  Seriously.  They wanted to charge me $300 to replace the bezel.  I asked if it was that expensive because the LCD screen needed to be replaced.  Nope, just the plastic parts.  As a customer, it's ridiculous to pay that much to replace superficial, cheap parts.  So I told them I wouldn't pay and that they should just send the machine back to me.
    I also told them to make sure that they send back the plastic hinge so that I could repair it myself (super glue ftw!).  The technician on the phone with me couldn't (or wouldn't) guarantee that they would send the hinge back.  She kept asking if I sent it with the machine (I did, and I mentioned so in the letter I sent with the machine) and that she didn't know if the technician working on my machine had kept it.  I explained why I wanted the hinge back and asked if there was anything that she could do for me if they didn't send it back.  She stammered.  I understood that she couldn't personally make sure that the hinge would be in the box with my machine.  But really, couldn't she do anything to help me?
    So instead of simply gluing the piece back and having a working (with less structural integrity) netbook, I'm already out $20, plus the time it took to call the Center and package and ship the machine, and I might not even be able to repair it myself!
    I would have been infinitely better off if I had decided to trust Lenovo's Customer Service reputation and fix it myself.  Or if I was simply told in the first place "Lenovo's warranty doesn't cover that."
    Let's hope that my brand-new ThinkPad t420s never has to get serviced.  Or maybe next time I should just get a MacBook.
    Case Number WN378375

    Well that settled it.  I WILL NO LONGER BE BUYING LENOVO.  My dad disapproved of me buying Lenovo over (what he perceived as) superior quality American products, and I disagreed - but not anymore.  Some of Lenovo's policies are seriously idiotic.
    I just got off the phone with their Repair Center/Customer Service line.  I asked for his supervisor, since I was sure that the Support Rep. couldn't do anything for me.  After a delay, I finally got to explain why I was calling and ask if there is anything that he could do for me.  I told him that a customer has a reasonable expectation that sending in a machine should make the situation better, not worse. He kept saying "Unfortunately, we cannot give out free repairs..."  But I wasn't asking for a free repair.  I just wanted SOMETHING, ANYTHING other than a pat on the back and a "So sorry, pal" kind of attitude from a company that just screwed up.  He said that the only "concession" he could give me was for free shipping of the machine.  I asked what he meant, since I had already received the machine back.  He explained that if I wanted to send the machine back to get it repaired, and pay the repair fee, Lenovo would pay for the shipping. 
    Seriously.
    Lenovo's "concession" was to ship back the machine so I could pay for the service that I didn't want to pay for in the first place.
    He couldn't offer me anything else.  I asked if they could send me the missing part  I meant a replacement part, but he thought I meant the broken piece I had sent in.  He went on to explain that any broken pieces are automatically put in the trash as "scrap."  Okay, makes sense that broken parts are useless if they're going to be replaced anyways.  Except that mine wasn't.  And it is reasonable to assume that some customers will be unwilling to pay for the repairs once they are quoted.  You don't see car body shops throwing out bent fenders before their owners give the OK to do the repairs.  It's just a stupid, stupid policy.  And I said as much.  I felt a bit bad for the guy listening to me, because he has no power over Lenovo's policies. 
    He put me on hold and tried to see if he could send me a replacement part.  But nope, apparently the bezel is connected to the LCD cover (even though you can see a break in the plastic and my bezel snaps out of place from the cover) and he can't send me that entire set. 
    I asked if there was anything else he could do for me to placate my anger.  You know, usually a company has some sort of policy to make a customer happier when there is a situation that they can't remedy.  Like when I was flying Alaska Airlines for a 1hr flight and it was delayed 3+ hrs because there was a problem with the door - their customer service team gave me a $150 voucher.  It doesn't take back the 3hrs I spent angry in an airport, but it makes me feel a little bit better about their company and how they value their customers.  The poor guy couldn't do any of that for me.
    So I just told him, if he ever had the chance to pass along these words to the higher ups, that the "resolution" to my situation was completely unacceptable.  That Lenovo's warranty should be more specific that it only covers the electrical hardware, and that I was led to believe that my problem fell under the warranty.  But more importantly, Lenovo's policies were not customer-friendly, and that they had lost a customer.
    Put simply, Lenovo's customer service should nurture and grow a loyal customer base.  It has done the exact opposite on me. 
    It just seems like Lenovo doesn't care about the ordinary customer.

  • Where I should complain about spotty service area????

    I tried calling customer support and they really can't do anything about it other then...(removed).
    Where i can complain so I can have my good service back like a year ago.
    I use to get 5 bars in my home not its drop to 2 or 3. Used to get good 4g LTE not my S4 keep trying to get 3g in some spots and better no DATA service in the area.
    Thanks in advance.
    Message edited as required by the Verizon Wireless Terms of Service.
    Message was edited by: Admin Moderator

        Mrinal,
    Thank you so much for those details. Let's see what we can do to help boost the service. Can you please try to go into Settings, Connections Tap at the top, More Networks, Mobile Networks, Tap on Global Data Roaming Access, Select Allow Access for all trip, Tap on the back arrow (lower right side of the phone), Tap on Network Mode, and switch it to Global, then head back to the home screen, power off the phone and power it back on and re-test the network. Please keep us posted.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • Where do I complain about the 5s charger? After having my phone 5weeks and being careful with it, the charger has broken.

    Where/ how do I complain about a broken charger? I have had my phone 5 weeks and been very careful on how I remove the charger from my phone but it has broken.

    So ,take it to an Apple Store genius bar ,it has 12 months warranty

  • Where can I complain about apple support ?

    I bought an iPod nano 4Gg a few moths ago, from Romania; I used it about a month and then it just didn't start anymore ! I took it to the service and they keep it about a month. I tried it one day IT WASN'T WORKING ! I send it back, they keep it for MORE THAN A MONTH and they send back THE SAME PRODUCT (they had to send a new one !)
    Can anybody from Apple tell me what can be done ? It seems that some of your dealers are messing your image !
    iPod nano 4Gb   Windows XP Pro   Angry client

    Any help here? (I can't read the page)
    http://www.apple.ro/ro_/apple/
    We are users here like yourself. You are not talking to anyone from Apple here.
    "I send it back, they keep it for MORE THAN A MONTH and they send back THE SAME PRODUCT"
    Of course they will send you back the same product. They will not send you back a different model.

  • Where can I complain about Apple?

    Apple seem to have a lot of contact numbers and support lines but there are no obviously visible ones to make a complaint.
    The reason i want to complain is because their software, which i always keep updated, ruined my laptop i.e. it caused me to have to erase all of my drive with all my files because it would not restart after the update, kept getting to the same loading point then switching off. I had backup but some important files were lost because they were not there during my last back up.
    The support suggested i pay a lot of money to recover any lost files, but why should i pay when it was Apples product that caused the problem?
    If anyone knows where i can actually make a complaint directly to people who can deal with it please share. (I am very frustrated about this)
    Thank you.

    Any help here? (I can't read the page)
    http://www.apple.ro/ro_/apple/
    We are users here like yourself. You are not talking to anyone from Apple here.
    "I send it back, they keep it for MORE THAN A MONTH and they send back THE SAME PRODUCT"
    Of course they will send you back the same product. They will not send you back a different model.

  • Where can I complain about ipod update 1.1...?

    And itunes 6.0.2 with respect to my non-quacktime videos.
    I don't want to blow off steam. I want to seriously complain to apple.
    Thanks,
    -bonez
    PC   Windows XP Pro  
    PC   Windows XP Pro  

    Welcome to Apple Discussions!
    I myself truly appreciate you not complaining to us, as we cannot do anything Thanks!
    Here is the link...
    iPod Feedback
    btabz

  • HT1044 Red pages in photo album. Where can I complain?

    Where can I complain about printing errors? Central pages of the album turned out redish. On screen the pictures looked great. But printing result is bad.
    Thanks for helping me out.

    You can contact Apple at (1-800-MY-APPLE),
    Did you preview the book according to this Apple document before ordering: iPhoto, Aperture: Previewing an order in iPhoto or Aperture.
    It's wise to do so and keep the resulting PDF file to compare to the printed verson when it arrives.
    OT

  • Where do I complain about an app sending notification spam?

    Hi. A few of my apps have recently started spamming me using push notifications. I will unexpectedly get an alert from the app telling me about some special offer or another. My understanding is that they aren't supposed to do this. I'd like to continue using the app but this behavior both infuriates me and appears to violate Apple's rules (according to the first tip here: https://developer.apple.com/appstore/push-notifications/index.html)
    I've seen Draw Something do this in the past before I disabled notifications for it and eventually stopped playing it, and TextMe is currently doing it.
    Where can I complain about these apps doing this?
    Here's an example:

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    You are posting the Mac App Store, apps for Mac computers. You may want to ask for help in the iTunes App Store regarding iOS apps.
    Here is the Apple iPhone feedback site;
    http://www.apple.com/feedback/iphone.html

  • Where do I complain about an iPhoto book

    Where do I complain about the quality of a book printed in iphoto. It has been printed badly

    Just some questions?  Do any of the photos have the Adobe RGB color profile?  If so that will cause photos to print much too dark and off color.  Did you preview the book as descrtibed in this Apple document to see if the preview displayed the book OK: iPhoto '11: Preview a book, card, or calendar before you order or print it.  If the PDF looks OK the the problem lies in the printing.  But the color profile issue might not show up at that point.
    Apple is good about refunding the cost of the book but currently it's difficult to contact them.  The old return contact page is not longer availalbe so try the contacts given by Peter. Good Luck.
    OT

  • Where can I make a complain about customar service for Verizon Wirless?

    I want to make a a complain about customar service for Verizon Wirless, yet it seems impossible to find a form or an email address, this is really frustrating. I am abroad since june 2013 yet I am still being charged for something and each time I call Verizon I am told the payment is going to be delayed. Each time it never is and I have to make additional 5 phone calls for somebody to take down the payment. This time I was told if I pay my $100 due amount, I am going to be billed $50 and in few days payment will go down to $20, so my total balance will be $20 to pay. On the phone I asked a supervisor 5 times if that is acuurate and he said yes. Of course the bill of $50 never went down and calling Verizon Wireless I just heard that although phones are recorded there is nothing they can do about what that representative told me. I was mislead yet again, If I knew it's $150 I would prefer close my contract with Verizon. Never again I am going to be a Verizon customer, if misleading customers is a way at Verizon I do not want to be customer.

        AgnesNY we want to make things as simple as possible! As flutterfly8497 stated email is not an option, however we're here to help! We apologize for the trouble you've experienced in the past and the inconvenience that this has caused. Your business is very important to us and we definitely don't want you to consider leaving. Please accept my follow request and send a Direct Message to access the account details.
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

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