Where to submit bug reports?

Hello,
I submitted a service request through https://sine.ni.com/srm/app/newrequest (Service Type = "Reporting a bug")
Then, I got an automated email saying "Thank you for contacting National Instruments. We are no longer accepting direct e-mails to [email protected]@ni.com. To provide you a higher level of service we ask that you resubmit your support issue through www.ni.com/support. The new support page will search for possible solutions for you, as well as allow you to direct your support request through the desired communication path."
So I click on the link to http://www.ni.com/support/. On the right, I saw "Contact an Engineer", which sounds like what I want. So I click on it, and it takes me... back to https://sine.ni.com/srm/app/newrequest
What now?
Solved!
Go to Solution.

If it is a LabVIEW bug, make a new thread on the LabVIEW board. That will usually get seen by Application Engineers and CARs applied that way.
There are only two ways to tell somebody thanks: Kudos and Marked Solutions
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Where can we submit bug reports?

I'm unable to submit a bug report re: Lightroom's export resizing, because following the trail at feedback.photoshop.com leads you to sign in with your Adobe ID before you can submit the report but when I sign in, the page just says photoshop.com accounts can no longer be created. So, that website failure aside, the text of bug report I was trying to submit:
Lightroom 5's export isn't resizing exactly to specified long edge. For example, when I restrict long edge to 1920, the exported files are 1919. Same with 1024, I get 1023px files instead. If I export from Adobe Bridge, then the long edges are calculated correctly. This problem didn't happen with LR4. Files being exported were DNG and TIF.

Thanks Rob. I tried with both FF and Chrome, and didn't have cookies blocked, still no joy on that front. I already have an Adobe ID (signed in at adobe.com and in creative cloud) but I'll try again at the photoshop.com forums in a few days.
Didn't think about the original dimensions thing.. perhaps that might be it:
If I create a 4000px wide tif in photoshop, import it to LR5, then export to 1920 it outputs a 1920px file. If the source file is a DNG (or TIF after editing in PS) from my D800 (7360 x 4912 uncropped), then LR5 on export outputs a 1919px file instead of 1920. I also created a new file in PS with 7360x4912 dimensions, and after importing that into LR5, I get the same off-by-1 export resizing.
Doesn't seem to matter if the image is cropped (within LR5), if the source file's original dimensions are 7360x4912 (at least on my Win7 PC), LR5 outputs 1919px. If I create a 7380x4912 image, then LR5 resizes to 1920px correctly.
For now I'll just have to go through the extra step of exporting from Bridge, but hopefully someone at Adobe's LR team sees this thread and is able to reproduce & fix this bug.

Where to submit bugs?

Where's the right place to submit bugs for Server.app? The feedback page I go to for most Apple stuff doesn't seem to recognize any server since 10.6...

http://www.apple.com/feedback/server.html
Updating the server version list hasn't proven to be Apple's strongest side, but I guess it doesn't matter anyway. I don't select anything when submitting there.

Submit bug report

I'd like to submit a possible bug.
Bug: App Store doesn't close and the screen doesn't turn off after updating apps
I used App Store to update my apps remotely before bedtime. This morning, all the apps have been updated, but my iPad's screen was still on, and the battery power was 50%, from being almost fully charged the night before.

You can do so here. Under Feedback Type, select Bug Report.
http://www.apple.com/feedback/ipad.html
Just a thought, you should probably plug your iPad into a power source if you going to rely on Apple's automatic updates, backups, syncing, etc. Actually you do have to plug into power if you auto backup with iCloud and sync with iTunes. In any event, it's just a good idea to plug into power if the iPad is "functioning" while you are away from the device.
Its one thing to just let the iPad sleep at night and not plug it in, but if you want to update, backup, etc, you should plug into power. Just my opinion ...
I recharge my iPad every single night and I fail to understand why others don't do the same.

Who supports the Z3v? How to submit bug reports?

I love my Z3v, but I've encountered some significant bugs with the firmware and the software. What is the best way to submit a bug report and/or feature request?
For that matter, who officially supports the phone? I tried reporting a firmware bug to Verizon and they directed me to the manufacturer of the phone (Sony). I then tried to get support through Sony and the support rep claimed that, because the Z3v is a Verizon-specific model, only Verizon could support me.
Solved!
Go to Solution.

I'd say Verizon as it is them who would have modified the firmware and then given that to Sony for release - When it comes to network specific models and firmware then they are your 1st port of contact - but this is just my opinion based on what happens here in the UK however some features are generic in all models like the Walkman and Album apps etc
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Why can't we submit bug reports for Flash Pro?

I've been looking to submit some bug reports regarding CS5.5 Pro and there just isn't an option in the "Report a Bug/Feature Request" form. WHY not?? I paid for CS5.5 and autoformat breaks my code, but there's no way to report it.

You aren't the first to have a problem with the choices provided. It would be nice if they listed "Flash Pro" uniquely in the list of options at...
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
... since they dio for the rest of the Adobe products. But you should feel free to pick any one of them. I'd choose "Flash Authoring" since I've no idea what it is other than maybe something to do with Flash Pro.

Be able to submit bug reports via LittleBigPlanet 2.

We all know that there's so many bugs and glitches out there in LittleBigPlanet 2, so how about an option to submit a bug report directly from the game? Who's with me?

Tom Gewecke wrote:
You'd be surprised.
With pleasure!
Try it with bugreport.apple.com. Need to be a registered ADC Member, but that frees. Be sure to pick a bug that is reproducible with a simple step by step recipe on the most current software.
So what is this bug you have been talking about?
Recurring complaint of mine:
March 2006 [If the RSS feeds contained pubDate and author that would be great!|http://discussions.apple.com/message.jspa?messageID=1892109#1892109]
April 2008 [better rss feeds without jf namespace prefix|http://discussions.apple.com/thread.jspa?threadID=1468264&tstart=189]
The RSS feeds are almost useful. They actually include the author and create date information, but do so in a format that neither safari or any other garden variety RSS reader handles.
Jive's own documentation on the subject [Jive Community: Content Syndication via RSS|http://www.jivesoftware.com/community/docs/DOC-1022] recommends reformatting the output to suit the needs of your audience in the section titled "*Displaying RSS (or, actually doing something with this stuff)*".
It seems the jf: prefixed tags aren't meant to be pushed out to the RSS clients. I certainly haven't found a RSS reader that deals with them correctly or lets you workaround them. So although the feeds have a creation date, modification date, author, and reply count, none of that information can be seen in a garden variety RSS reader. This is particularly a problem for the create date, since the create date of each article is replaced with the pub date of the feed. The pub date of the feed is the time when you pull it down, and that changes each time the feed is refreshed.
Anyway ... it seems to me that it would be a small and correct change that would take the existing RSS offerings that last inch into the realm of useful. Maybe I'll be surprised.

Is there a place to submit bug reports for iTunes 11?

I was wondering if anyone knows of any communities, or ways in which we can submit errors, or bug reports for the new version of iTunes, version 11.0? The 2 issues so far that I am seeing, is:
1. My account information: iTunes shows I have hidden purchases, when on all my iDevices, I have 0. (In fact, before the update, I un-hid all previously hidden purchases, and it showed correctly).
2. When syncing a device, on the last tab for items on device, on my iPhone 4, iOS 6.0.1, it shows I have 2 songs downloaded from my collection, when I know I have 0. (Verified by checking Settings>General>About>Songs = 0

Yes,
In iTunes;
Help (pulldown)
"Provide iTunes Feedback"
However, as of this writing iTunes 11 isn't listed in the 'Version list, so make sure that you state the version in your description.
-Alan
ps. If you dont see the Help pull-downmenu, press 'Alt' to toggle it.

Where to send bug reports?

Can someone give me an address where i can send bug reports? I mean email or specific web address.
Recently i updated my E70, and now i cannot listen music or watch movies.. the volume is so low that when someone speaks to me even if I'm wearing headphones (stereo from n70) i cannot hear the music. Not to mention playing movies - i have to be in bed - in COMPLETELY quiet enviorment to be able to understand what they are speaking. That was not a issue before the update, and I can say that I was really happy with the sound quality then (ok this can be a marketing move to sell your music phones, but is it necessary to cripple a already working phone?).
here is list of other bugs:
occasionally when i try to print large images and text, or press print preview i get out of memory errors.
if i set headers and footers to off and resize the margins of the document i still get "header and footer not in bounds" error when i try to print or preview
once in 30-40 times when i save word document in the native application the file is saved, but when i try to open it I get an error, when I transfer the file to the pc I cant open it there as well because it is corrupted - this is REALLY annoying because i use the phone to enter really important meeting notes, and or dictations at the university
there should be tool to switch to landscape mode like e60 one
it will be good if we can download additional writing languages to the phone - the language files are saved in the ram folder, and it will be really nice if we can add others to internal memory folder as well - I'm using Bulgarian version of the phone yet i don't even have Cyrillic ...
Nokia supports
Nokia-MIDlet-Original-Display-Size: 176,208
Nokia-MIDlet-Target-Display-Size: 352,416
which is used to change the resolution of java games and programs, but this has to be added to every single jar file - there should be a way (maybe in application manager) to set this setting to every program we want. And i think there should be a way to change the resolution of sis games and programs as well, i don't know how the resolution is realized in symbian but there should be a way to switch it.
there should be boost microphone in camera settings
ctrl+c, ctrl+v,ctrl+x,ctrl+b are working but ctrl+a doesn't select all
Please give me contact details to someone that can actually look into these bugs and suggestions.
Thanks
Anton Banchev

Lots of updates to Portal are being done as we speak...
This Bug Report page will be updated for "Creator 2" release value, very soon
Also the System Information:
Paste in the top contents of your ide.log file, located at <ide_userdir>/system/ide.log
will be updated to include $creator2_userdir/var/log/messages.log (for JSC2)
-Sakthi

How submit bug reports?

I have a query which runs under Oracle 9i and disappears into the void under Oracle 10g (Windows OS). I suppose I can't call it a bug because I don't know if Oracle 10g simply supports a different SQL or the optimizer is very different.
I can supply the data and query to demonstrate it (it's a 306K zip file).
Is there any interest by Oracle in such examples?

In the past, when have encountered a problem, or mysterious unexplained behaviour, I have raised a call on Metalink. The analysts there may or may not decide it is a bug.
I do not know how to report a bug directly.
You could try going through the 'whats new' in 10g manual to see if any of that applies to your SQL.
If you have changed database, it is possible that your statistics are out of date, and that the optimizer is not able to make good explain plans. Oh, if I recall correctly, the Rule based optimiser is officially not supported in 10g - that could be it.
I hope my ramblings are of some use.
Takmeister

Where to file bug reports with Desktop Intelligence?

Hi,
Is this the right place to make report bugs on Desktop Intelligence?
Regards.

Hi Florian,
assuming you have a customer ID for SAP support you should try to open a product error message (called OSS message) here: [http://service.sap.com/support].
Regards,
Stratos

Right place to submit bug reports for the discussions forums?

I know you can post suggestions here regarding how the Discussions system may be improved, but I'd just like to record a bug somewhere and then be informed if and when it is ever fixed. I'm thinking of something like the bugreporter web app that apple makes available. Anyone know about anything like that?

Tom Gewecke wrote:
You'd be surprised.
With pleasure!
Try it with bugreport.apple.com. Need to be a registered ADC Member, but that frees. Be sure to pick a bug that is reproducible with a simple step by step recipe on the most current software.
So what is this bug you have been talking about?
Recurring complaint of mine:
March 2006 [If the RSS feeds contained pubDate and author that would be great!|http://discussions.apple.com/message.jspa?messageID=1892109#1892109]
April 2008 [better rss feeds without jf namespace prefix|http://discussions.apple.com/thread.jspa?threadID=1468264&tstart=189]
The RSS feeds are almost useful. They actually include the author and create date information, but do so in a format that neither safari or any other garden variety RSS reader handles.
Jive's own documentation on the subject [Jive Community: Content Syndication via RSS|http://www.jivesoftware.com/community/docs/DOC-1022] recommends reformatting the output to suit the needs of your audience in the section titled "*Displaying RSS (or, actually doing something with this stuff)*".
It seems the jf: prefixed tags aren't meant to be pushed out to the RSS clients. I certainly haven't found a RSS reader that deals with them correctly or lets you workaround them. So although the feeds have a creation date, modification date, author, and reply count, none of that information can be seen in a garden variety RSS reader. This is particularly a problem for the create date, since the create date of each article is replaced with the pub date of the feed. The pub date of the feed is the time when you pull it down, and that changes each time the feed is refreshed.
Anyway ... it seems to me that it would be a small and correct change that would take the existing RSS offerings that last inch into the realm of useful. Maybe I'll be surprised.

Where is Feedback / Bug Report Page for Leopard

I know it exists, but I've stumbled around all over the Support pages and can't find it.

http://www.apple.com/feedback/

Bug report: ube_ipa: internal error when compiling with -xO5

When compiling imlib2-1.1.2, one source file causes compilation to fail with the following error message:
ube_ipa: internal error
cc: ube_ipa failed for loader_tiff.c
The command which fails is (probably wrapped):
cc -DHAVE_CONFIG_H -I. -I. -I.. -I. -I.. -I../src -I../loaders -I../libltdl -I/usr/X11R6/include -I/usr/openwin/include -I/opt/csw/include -I/opt/csw/include -I/opt/csw/include -g -fast -xarch=386 -xstrconst -v -xildoff -xO5 -c loader_tiff.c -KPIC -DPIC -o .libs/loader_tiff.o
Changing -xO5 to -xO4 works around the problem. The source file in question is imlib2-1.1.2/loaders/loader_tiff.c
Patch 112756-10 has been applied, and doesn't correct the problem. GCC doesn't have any problem compiling the file.
A quick note to any Sun employees reading this: it took me 45 minutes to find somewhere to submit this bug report. Searching sun.com for "submit bug report" turned up many forum postings where people asked "Where do I submit bug reports?", a bug report form for Sun One Java Studio, and not much else. It might be in your interest to make submitting bugs easier.

Internal errors, such as the one you encountered, are generally considered compiler bugs. They indicate that the compiler reached an unexpected state and therefore bailed out. I opened bug 20703141: internal error: pic_relocs(): hh reltype? to investigate. I see the same error message emitted by the current Studio development release; I will update this thread if I find a work-around.
Thanks,
Mark

Submitting bug reports

MacLoyal, that is my moniker! I am in a state of identity crisis because iPhoto is about to force me to break ranks and seek a place of sanity with a non-Apple photo system. I had to lose the iLife integration with dot mac. I do not want to take such a drastic measure and I truly cannot afford the added expense. I already have thousands of dollars sunk into Apple and all their goodies. My investment in time is something I dare not even try to calculate.
I regret every time I had a "do you want to submit a report" box pop up and cancelled it rather than submitting each and every one with frantic demands for help to correct the mess that iPhoto 5 has caused in my life.
I dare not edit any of the photos in my library. I don't even want to rotate them. Indeed, I dread opening the program! It hangs my laptop computer up indefinitely. The only way I have found to interrupt the hang time, because I cannot even get force quit to work, is to shut the lid and put it to sleep. Amazingly, when I open it again I am not in a suspended state. However, as I stated, I'm reluctant to actually do anything with the program besides, perhaps run the slide show, once I have the program open.
So my question is: How do I send a bug report when I haven't actually gotten to the point that the computer generates the bug message? That seems only to happen with an unexpected quit.
I've noticed that the Safari pull down menu always has a "Submit bug report" message listed, but iPhoto does not have that in the its menu panel. Can I submit a report on any topic on the Safari form or is that only going to make it to the Safari team at Apple? If I can use that form, is there a limit to how many complaints I can inundate them with? I am at my wits end. . .

Of all the programs I've used of OSX IPhoto is the lamest. I really thought it should be better and every time I opened it up and used it I just couldn't get over how poorly it worked. I finally stopped using it altogether and just started using photoshops browser. Now photoshop has the bridge which seems like it would be great (haven't upgraded yet). Even with out the bugs the program just doesn't meet my simplest needs for photos. Good luck finding something that fits your needs and works well on your computer.

Where to submit bug reports?

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