Who do I contact to manage usage on IPad l ? When I try to downgrade it doesn't respond to "done" .

I need to downgrademy cloud storage but the app in settings to manage usage won't let me click "done".

Hello John,
Thank you for using Apple Support Communities.
The most likely reason for not being able to click the "done" button is that you have missed a particular step. Take a look at the section "Downgrade your icloud storage plan" and make sure you have hit all the steps.
From that article referencing iOS:
iOS:
If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
iCloud storage upgrades and downgrades - Apple Support
Regards,
Jeff D.

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Personal information removed as required by Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

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Solved!
Go to Solution.

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