Who do you contact.

Hi,
My brother has tried to join Bt for his Broadband.
He has however had a nightmare of a time.
The router has according to one contact he spoke to been cancelled, and he told them he had not done so.
That person said it would be reinstated.
No joy.
He was then told that the line was tagged by BT for his previous contract which was commercial as he was a councillor.
The bottom line is he has made about twenty phone calls and gets no where.
What's the best course of action for him to take.
He has brought a new laptop and has given up with trying to sort it out with BT.
He was taken through the agreement with Bt but it has led no where.
Cheers Foxy
Solved!
Go to Solution.

Hi.
if you cannot get anywhere with calls to sales to sort it out, maybe getting in touch with the mods can sort it out.
Fill in this form; http://bt.custhelp.com/app/contact_email/c/4951 it can take 2 or3 days (plus its the weekend coming up) before the mods pick up on your message, but they will contact you direct via phone or email.
Please give them a link back to your post.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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