Why a charge to upgrade?

I've been confused on why Verizon wants me to pay 30 bucks to renew a contract with them when I've had the option to upgrade to a new device more than a yr ago... It makes no sense and in addition they want to take away my unlimited data... What happen to customer appreciation? I'm not asking for anything free but **** don't rip me off...

Tidbits is right about the fact that they are not forcing you into paying that charge, unless you decide to upgrade at the discounted price. Let's think about this for a moment: they could have certainly not charged a "fee" and raised the cost of the equipment and people would still have the excitement that comes with getting a new device without the stigma that is attached to anything that is listed as a "fee". The reality is that they are still giving considerable discounts on the price of the equipment with or without the fee.

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Verizon is actually asking why I haven't upgraded!

I have been with Verizon for nearly 20 years, and currently have a family share plan; 4 phones (3 smartphones [2-unlimited data, 1-2GB data], + 1 feature phone). For years, I was practically a cheerleader for Verizon, due to their great cell service, resonable prices, great customer service, and rewards for loyalty. I always upgraded when my line(s) were eligible, and have paid Verizon much more than I would really like to actually figure out during those 20 years!
However, that has changed, all in the course of just a year or two. First, their NE2 dropped from $100 to $50. Then it was dropped to $0. Then they started charging $30 for the "priviledge" of signing another 2 year contract. Then they stopped offering Unlimited data (but grandfathered it in). Then they got rtid of unlimited data completely (unless you want to pay full retail ($500+). Then they gave us a family data plan that does not save families much money at all (which is what everyone was really asking for), and actually increases costs for many of us. All of this during a period of time when they are making record profits (from data), and are heavily marketing and pushing the data capabilities of their products.
My phone (primary, smartphone, unlimited data) has been eligible for an upgrade since April. That is right around the time that Verizon decided to step up their policy of screwing loyal customers to a fever pitch, so I made the decision that I would not give Verizon any more of my cash than I absolutely had to. I decided to vote with my wallet, not upgrade, and likely drop Verizon for something else. Of course, with multiple phones/multiple contract dates, it is difficult to simply drop the entire plan and walk away, but I am biding my time untill each of those lines come off contract, (the 2nd of which is coming up soon) and then will likely move to a different provider. See, I'm not just complaining, as some here have suggested, but I am in fact putting my money where my mouth is.
Interestingly, I got an email from Verizon today, asking me why I haven't upgraded yet, and asking me to fill out a survey. I laughed at first, but then went ahead and filled out the survey. Unfortunately, it didn't allow me to actually write any of my thoughts, but only provided multiple choice questions instead. However, that did allow me to tell them that the major reason for not upgrading was 1) their new upgrade policies (including both the $30 fee and loss of unlimited data) and 2) their new plans (specifically their "share everything" plan). This survey, just about 10 questions, made it a point to mention those new policies and plans, and ask about them. Are they starting to see some actual pushback from customers?
Perhaps if everyone resisted the urge to get the newest available phones the second they are able to, and instead sat on their old phones for a while when their upgrade became available, Verizon would start to see how their recent policies are negatively affecting their customers' perceptions about them. They might even pull back on those policies a bit? By the time my 4th line is up, if they haven't started to move back toward the policies that made them #1 in the first place, I will likely bail. That is not a threat, just reality. Of course, Verizon could care less about a single customer, even one with 4 lines and a $250 month bill. But if everyone had the conviction to do just that, you would see Verizon change. Wishful thinking, perhaps.

donob12 wrote:
I wish you the best and hope you will keep us informed of your decisions. I have two lines that have phones eligible for replacement 9/28/12. I've read all the rumors but can't find on "My Verizon" any explanation of what options will be open to us. My bill is a little more than half yours and I too have been with Verizon more than 15 years, I don't like the more money grubbing approach.
I need info that Verizon doesn't seem to want to give me. I may go elsewhere.
you will have the option to keep your current plan (with the exception of a couple VERY old altell plans i think). however, if you have unlimited data, then you will have to select the 2gig individual data plan ($30/month). if you do this, your bill stays the same, but you have a 2 gig cap on data, as opposed to having unlimited data. your other option would be to switch to the share everything plan (will cost much more on an account with only 2 lines) or a prepaid plan.

Why can charging our devices get so complicated?

For some people, depending on their charging needs, usually based on the number of devices they need to charge can get very confusing. Here are some scenarios. After which if there is any one that can provide some insight in how to charge devices using non-apple chargers and cables, PLEASE shed some light on us less than technical folk.
It all started with the 3' only Apple cord. Sorry, it's simply too short. Yes I can use an extension cord, but not always. in the house. OK. but what about if you travel? Fly a lot, etc. I don't want to be carrying an extension cord or worse a power strip to plug in 2 or more devices. Then came the Made in China 6' and 10' cords. Still nothing from Apple. As anyone who's tried these, they often last a week or bring up the dreaded error (paraphrasing) "this not supported and may not function properly"
Some time later better reliable cords appeared on market from folks like Belkin and Griffin, that didn't' seem to conjure these errors. Some disagree though.
But what about double chargers? Still nothing from Apple. To fill this vacuum a host of double USB cigarette and wall wart chargers arrived which complicated the problem because now it was sometimes the combination of which 3rd party charger and cord combo that was the issue. Example: the OEM cord works fine in the 2 or 4 USB wall charger, but add a 3rd party cord and it would bring up the error warning. Take the same 3rd party cord and plug it into your OEM Apple charger and all was well. Clearly the combo was the problem.
I found that if you squeeze the end of the USB so it dipped a fraction to make the connection into the charger tighter, this would stop charging issues. Trial and error Voodoo at best.
This isn't meant to be a finger point at Apple, although it is very surprising that longer cords and multi-chargers for car and wall were never developed and Apple knows there are tons of garbage that not only don't charge reliably, consistently (some days they work, others for no reason don't), at all, or may even damage your device. BTW, Apple did finally make a 6' cord. Pricey, but available. Thankfully. Still no 10' or multi-port USB chargers though. And who doesn't need a 2-port charger in the car for you and your passenger(s) on long trips?
Why is charging such a mystery and why aren't their at least Apple blessed products we can depend on?
Regardless, Apple hasn't so if you need longer cables and multi-chargers you are left to fend for yourself and use trial and error purchases, returns until you find something that works. Why on earth after spending as much as we do for very sophisticated and beloved iDevices are we running around from vendor to vendor trying to find a reliable safe charging system. When I recently discovered that it could be the cord, charger or combination, that's when I realized just how unnecessarily difficult this was.
Enter products like Mophie charging cases for iPhone which use a regular USB and mini USB male jack and their 3rd party longer cables and the problem carries over to these products too. I have a Mophie because I'm in the field all day and need extra battery time. It's a God send.
Recently I had to put an inverter into my cigarette lighter, then an Anker 4 USB port 100v charger to get enough power to get a totally drained co-worker's iPhone working. The battery was too low for my Scosche dual USB cigarette charger to bring it to life. 150 watt / Anker to the rescue. That was my most out of the box solution yet.
I installed a number of RCA chargers that go over your 110v dual wall sockets and provide you with 4 110v outlets and 2 USB, 2.1s and yesterday found my IXCC 10' USB/8-pin, which has been totally reliable in my Belkin similar wall set up now got the alert warning and my Mophie USB/USB doesn't provide power at all! If I plug the USB/USB into either my OEM iPad, iPhone or Anker USB 4 port, all's well. Being the weekend and frustrated prompted this post plus I know in my office alone so many are befuddled and if a good sample, many Apple users have to be too.
Why the garbage products are allowed on the market, or why the Amazons of the world who take them back regularly keep offering the substandard ones is a mystery to me. I've returned at least 6-8 items between cords and chargers.
Lastly there is the possible truth or folk lore that Apple has a proprietary chip in their cords which is the cause of the alert errors on non-Apple cords. But then why do some work? And some work plugged into some non-Apple multi-chargers and some are fine with some chargers and not with others. Ugh.
Does any one know why some cords simply don't work or work well? Is the wire inside too thin? Is QA so poor that the wires inside don't always get connected to the USB and 8-pin or micro USB jack lugs inside?
And what about the chargers? Not to mention some being 2.1 and some 1.5 boasting that using 2.1 on our iPhones that come with 1.5 chargers will charge up faster. But at what cost I wonder.
Lastly, for the Techies out there, I saw in Home Depot the other day you can now buy installable 110v outlets with 2 (or more) USB jacks to replace your standard 2 outlet 110v wall sockets. Clearly USB has landed. Even power strips have USBs now.
But how do we choose? How to we stop wasting money buying ones that don't work, and are our Apple devices safe using anything other than Apple charging parts. If so, why doesn't Apple make a dual USB cigarette charger and 2, 4 or more wall charger since so many of us have 2 devices or more, or have families all with Apple products and great need for simple reliable safe charging. Especially since we can't live without our iPhones and iPads anymore.
I wonder if there is a summary sheet online that lists what works and what to stay away from. Still confused why Apple hasn't put an end to this madness.

Steven Shmerler wrote:
It all started with the 3' only Apple cord. Sorry, it's simply too short. Yes I can use an extension cord, but not always. in the house. OK. but what about if you travel? Fly a lot, etc. I don't want to be carrying an extension cord or worse a power strip to plug in 2 or more devices.
What prevents you from using an extension cord? And yes, I always take one with me when traveling as hotels (and guest rooms) rarely have enough outlets. I also generally carry this:
http://www.amazon.com/3-Outlet-Charger-Protector-Charging-Outlets/dp/B0015DYMVO/ ref=sr_1_6?ie=UTF8&qid=1412528286&sr=8-6&keywords=belkin+power+strip
I've never found charing any of my iOS devices complicated. I plug them in. They charge. I rarely use anything but genuine Apple cables and chargers (except for the Belkin car charger). I generally use iPad chargers as they can charge both iPhone and iPads. When I'm using a mophie case, I generally use the mophie desktop charger (fantastic!) or, whatever random microUSB cable and chargers are lying around. I can't say I've ever had any problems. It also doesn't feel very "mysterious" to me. I'd say my advice boils down to one thing "Don't buy cheap chargers."

IPhone 6 take longer time to charge after upgrading to ios 8.2

Did someone have the same problem with me? After updating to ios 8.2, time taken to fully charge the battery seem longer than usual. Usually, it take roughly about an hour to charge from 10% to 100% but now it take nearly 3 hour. I have try to pull out the charging cable when the battery reach 96% and then plug in back after a few second. The battery percentage shows 100% after i plug in the charger. Is there something wrong with the system or the battery?

I have this problem too. My iphone isn't recognizing ANY charger after upgrading to 8.2

Why can't I upgraded to lion from snow leopard

why can't I upgraded to lion from snow leopard

You will need to provide more information. Your question is too vague to answer.
Barry

Why can't I upgrade from 10.5.8 to 10.6? My MPB spits out the disc before it ever appears on the desktop.

Why can't I upgrade from 10.5.8 to 10.6.3? My MPB spits out the disk before it ever appears on the desktop. The Snow Leopard disk is brand new, was still in shrink wrap until I opened it. I do have the hard drive partitioned, running Win XP with Boot Camp, if that might be the issue.

Hey vlntrg,
I have a 2002 model Powerbook that will sometimes (most of the time) refuse to mount a CD or DVD. It just grunts for a while and then spits it back out. When this happens, I will slap the bottom of the machine several times with an open hand, not too hard and not too soft. I read this somewhere online (I forget where), and I was hesitant to try it, but it was cheaper than replacing the SuperDrive.
This will often allow me to insert and use the CD or DVD. I have also noticed that I have less trouble when the machine is cold than when it's warm.
I've not had this trouble with my MacBook Pro.
Another thought. Would it be possible to boot your machine in target disk mode and update your software using a friend's Mac? I'm sure there are others here who can better answer that question.
Hope this helps.
Andy

Cancellation charge for upgrading ?

Hello, I recently got a rather unplesant surprise with my latest bill when I recieved a £76.51 charge for upgrading my broadband from option 1 to the option 3. Now having read the terms I was under the belief that the only actions chargeable were downgrading or cancellation so can somebody please enlighten me as to where this has come from? Thanks

Seems to happen a lot maybe you mentioned cancel in the same sentence as upgrade that would probably be enough
I would contact the forum mods it may take a day or two for them to reply but will be the best and in the long run quickest way to sort it
Contact Mods at
[email protected]
include a link to this topic account number and phone number
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Why there no more upgrade for MacBook Pro 17in ?

Why there no more upgrade for MacBook Pro 17in ?

The story I heard was that there wasn't enough volume of sales for Apple to expend the resources to develop the line further. When the 17" MBP line only accounted for 2-3% of the sales, it wasn't enough to offset the expense to engineer it, stock it, support it, etc. What they chose to do was to offer the retina display 15" MBP that supports the same resolution (and possibly higher) and at the same time reduce the number of models they have to support.

Why doesn't Adobe upgrade CS6 Encoder

Why doesn't Adobe upgrade CS6 Encoder and only CC Encoder?

Hi rbnbrl,
I would just like to reconfirm the eligibilities of purchansing CC at special offer price :
The serial number which qualifies for special offer for CC has to be :
1.CS3 & above
2. Retail product (purchased for personal usage,with only two installs permitted)
3.It can not be an Adobe product obtained as a bundle pack with purchase of any Electronic Item(e.g computer/printer/camera etc.)
4.It can not be any purchase under Educational licenses
5.It can not be any Volume License product(it is registered in www.licensing.adobe.com)
Note:An OEM(Section 3) serial number, Educational serial number, few Volume licensing Serial number prior to CS6 can be registered in Adobe.com, they still do not qualify for special price offer.
Please check :
There is a hyperlink of "Terms" in the purchasing in :
https://creative.adobe.com/plans?plan=individual&store_code=us
It states that (http://www.adobe.com/store/en_us/popup/offer/ccm_complete_offer.html)
Regards,
Rajshree

After Effects CC 2014 will not upgrade? Gets to 100% and then says application failed. Why does this not upgrade?

After Effects CC 2014 will not upgrade? Gets to 100% and then says application failed. Why does this not upgrade?

We can't know anything. You have not provided any useful details like system information or the install logs.
Mylenium

I just logged in by providing credit card details...i have not shopped anything...then why am charged $1 usd...why

i just logged in by providing credit card details...i have not shopped anything...then why am charged $1 usd...why

See this article http://support.apple.com/kb/HT3702 - it should disappear within a few days

Why i can´t upgrade iMovie to 10.0.0.?

hello,
Why I cant´t upgrade iMovie to version 10.0.0.?
I have version 8.0.6. and a MacBook Pro (end of 2008).
The App Store won´t show me the upgrade and it isn´t in the purchased-list.....
What can I do?

The free upgrade to iMovie version 10 requires your machine have iMovie version 9 installed.
You have version 8 so the upgrade isn't free.

Why can't I upgrade to Firefox 4.0, I have Mac OS 10.5.8, with Processor PowerPC G5 (3.1); Speed 2.1 GHz

Why can't I upgrade to Firefox 4.0, I have Mac OS 10.5.8, with Processor PowerPC G5 (3.1); Speed 2.1 GHz

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/

Why can't I upgrade to yosemite? I'm currently running snow leopard on my white macbook.

Why can't I upgrade to yosemite? I'm currently running snow leopard on my white macbook.

White MacBooks are NOT eligible to upgrade to either 10.8 Mounain Lion, 10.9 Mavericks or 10.10 Yosemite.
You maybe able to upgrade your white MacBook to OS X 10.7 Lion
OS X Lion system requirements
To use Lion, make sure your computer has the following:
An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended)
7 GB of available disk space
2 GB of RAM
You can purchase a OS X 10.7 Download code here.
http://store.apple.com/us/product/D6106Z/A/os-x-lion
Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.
Next,
If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe could no longer secure their rights to continue to use Rosetta in later versions of OS X.
So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
Also, check for app compatibilty here.
http://roaringapps.com/
If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.
These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
Once you have determined all of this, you should be able download OS X 10.7 Luon from the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password.
You can then begin the download and installation process by using the paid download code to Download and install OS X 10.7 Lion rom the Mac App Store.
Good Luck!

Please explain why battery charging via "trickling" is good for battery?

Just curious as to the science behind why trickle charging the last 20% is beneficial to the battery.
No complaint whatsoever, just curious how this works.
THanks

also
http://www.apple.com/batteries/
and
http://www.apple.com/batteries/iphone.html
PS
Congratulations on asking an intelligent question without whining. Wish all posts where like this.

Why a charge to upgrade?

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