Cancellation charge for upgrading ?

Hello, I recently got a rather unplesant surprise with my latest bill when I recieved a £76.51 charge for upgrading my broadband from option 1 to the option 3. Now having read the terms I was under the belief that the only actions chargeable were downgrading or cancellation so can somebody please enlighten me as to where this has come from? Thanks

Seems to happen a lot maybe you mentioned cancel in the same sentence as upgrade that would probably be enough
I would contact the forum mods it may take a day or two for them to reply but will be the best and in the long run quickest way to sort it
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If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

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    >> E-mail transcript removed to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

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