Why am I being billed when I am not spending any money?

I have only "purchased" free books on itunes and I am being charged for who knows what? I am wondering why I am being charged and how I get those taken off of my account! Thanks for the help

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. 
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

Similar Messages

  • HT3702 why are you charging me when i have not order any apps

    Why are you charging me when i have not order any apps

    Well I don't know. I just really, really, really wanted to test a legit versin of Angry Birds. Thought you wouldn't mind.
    But since you insist--
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Why am I being billed for pandora !!!

    Why am I being billed for pandora when u download the app for free

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll normally be most likely to get help with this sort of issue if you ask in the general iTunes forums.
    Answering quickly, though, Pandora offers both a free level with ads and a paid level without ads. You apparently subscribed to the paid level. You should be able to unsubscribe via this information:
    http://support.apple.com/kb/HT4098
    If not, contact Pandora.
    Regards.

  • Why am i being billed an early termination fee for a device returned within the 2 weeks?

    Why am I being billed for a device I returned within the two week period plus another 105 fees on top of that? This is appalling. My husband got cancer and I couldn't afford the extra devices we got on Black Friday so returned them within the two week period and are now being billed $280 in extra fees plus tax? I think this is fraudulent charges and I can get no help calling - I was sent to a disconnected number after waiting over 20 minutes.

    yes I did --- it was a PROMO and the reps lied to me. I've been a customer for over 10 years and am so disgusted I think I am going to have to change carriers. I run a PR firm and have NEVER been treated with such disregard and been subject to a bait and switch. It is no wonder Verizon is being taken to task for such unfair business practices.

  • Why am I being billed for something I did not do

    Why am I being billed for something I did not do

    Contact iTunes support:
    http://www.apple.com/support/itunes/contact.html
    Also, look at your purchase history: iTunes>Store>View My Account>Purchase History.
    Change your password immediately if you feel unauthorized use of your account.

  • In content viewer my shared folios say update available when I've not made any update. Why?

    Hi, I've created a number of folios which are currently being shared with my clients via Content Viewer. The folios regularly show an "update available" message even when I've not made any update. Can anyone tell me why this happens?
    Thanks
    Puzzled DPS user

    thanks for your reply
    Yes, this is a fully paid up account and we are using the Adobe content viewer from the app store. No we do not use any 3rd party software. All folios are created in in-design and uploaded via the folio builder panel within in-design. As far as I'm aware this has happened since we started using DPS about a year ago. We are not hitting the update folio button within in-design, therefore they should not be saying update available.
    Attached is a screen shot showing the online folio builder panel today, as you can see all publication dates are today. Should we be locking these folios?
    I should also mention when we open in-design all of the folios we have published are still within the folio builder panel (see second screen shot) and being shared.

  • Why are the options for "When Firefox starts" NOT clickable in Firefox 5? I want to choose "Windows and tabs that where opened last time you accessed the net" but Firefox won't let me.

    In the previous version of Firefox one could choose to save tabs so that when Firefox opened, all the tabs from the previous sessions appeared. This was done in Settings > Options > General > Startup. In the menu for the "When Firefox Starts" one had the option for "Windows and tabs that where opened last time you accessed the net." in Firefox 5.0, this menu is gray and not clickable. Help, please?

    ''Why are the options for "When Firefox starts" NOT clickable in Firefox 5?"
    Possibly you are not saving your "browsing history" which is what the session history is tied into.
    '''Not saving History''' -- check your settings for '''Tools > options > Privacy'''', make sure you are not clearing more than just cache in "Settings for Clearing History"
    * http://img232.imageshack.us/img232/4928/clearcachew.png
    * clearing your history at end of session, cache is the only one you would want to clear at end of session, if you don't want to lose things
    There are several things that are related to private browsing and not saving History
    * Private Browsing Ctrl+Shift+P
    * You selected "Never remember history" in first drop-down of Tools > Options Privacy and all of the check marks disappear (See picture above)
    * "Permanent private browsing mode" was check-marked under "Use custom settings for history" in the first drop-down of Tools > options > Privacy (see picture above)

  • Why does Group created on Master console does not show any device count mapped on the managed Amp?

    Q: Why does Group created on Master console does not show any device count mapped on the managed Amp?
    A: When a group is created on master console it will be pushed to all the managed amp which is added with Manage group configuration enabled. The Group pushed to the managed amp will be created as Global group and you can create subscriber groups for the global group to which you will add the device into since we cannot add any devices into global group directly.
    Hence there is no device added to the global group, on the master console it does not show any device count for the groups that are created on master console. 

    Laura Quitugua wrote:
    Hi,
    I have syced my outlook email with my iphone 4s and ipad.
    Note that only the email account info (username, login, server)  is sync'd.
    The actual emails are not sync'd.
    Opening an email on one device does nothing on teh other devices.

  • Call do not route to operator when users do not press any key

    We have a new CUCM platform with Cisco Unity ver 9.1.2TT1.11900-2TT1.
    We configured system handlers and and all "caller input" options runs good but when callers do not press any key the call goes to "nowhere", instead of going to Operator (default behavior).
    Do you have any idea on what could be misconfigured here, or what should be configured to solve this problem??
    Thanks a lot
    Enrique

    Sorry for my last "wrong answer" .....You (again) was right, I had a bad configuration on "after greeting" setting..i had:
    "Call Action: Take message".
    I changed to " User with Mailbox pointing to recepcionist VM.
    Jaime thanks a lot.
    Enrique Villasana

  • My itunes card says already redeemed, when it is not.  Any suggestions

    my itunes card says already redeemed, when it is not.  Any suggestions

    HI brabauer,
    This issue can sometimes happen when you leave a field blank on the order form. Also, make sure that you're logged in to the Adobe store in the same country as your you credit card mailing address. (You can check by clicking Change Location in the lower-left corner of the adobe.com website.)
    Please let us know how it goes.
    Best,
    Sara

  • Why am I being billed for e-mail when I have a BT ...

    We moved back to BT for Broadband and TV so I could retain my BT email without having to pay extra for it, but I am still being billed.  Why is this?

    If you were paying for BT Premium email you would need to cancel it if you no longer want it. It will not automatically be cancelled when you become a BT customer. Call BT on 0800 111 4567.  
    Before doing that make sure that the email address is linked to your BT Broadband account. See link how to do that.
    http://bt.custhelp.com/app/answers/detail/a_id/44864/~/bt-mail%3A-can-i-link-my-existing-email-addre...

  • HT3702 Why I am I being billed when I bought my songs from my iTunes card?

    I got an email saying that I was being billed $10.23 for some songs I had already bought with my iTunes card?

    The email is just a receipt for your purchases. You get such receipts whether your using a credit card or an existing balance.
    Regards.

  • Why am i being billed from the corporate office for 5.85 every month?

    since i bought my ipod ive been billed 5.85 every month. Why? and how about a refund for that? dont know why im being billed didnt know there were hidden feees either. ne one no why?

    Could be that you subscribed to a auto-renewing item. See:
    iTunes Store: Purchasing and managing auto-renewing subscriptions

  • Why am I being billed for equipment that never worked from the get go, and that your representatives admitted never connected to the computer on your end?

    In September my husband and I were planning a cross country move and we thought that having a Jet Pack to go on line with while we were traveling would be a good idea. When we ordered it we told the representative that we did not need it until the 1st of Oct. as that was when we would be leaving. It arrived on our door on Sept 9th with the instructions to be sure and activate it within 2 weeks or we would lose the line. On the 19th we called in the activation and everything appeared fine. We hit the road on the 1st and Nothing, Na-Da, Zip, Zilch .... The equipment never worked from the get go! We called Verizon from the road on the 4th of Oct. to find out what was going on and the representative told us that the problem was with the computer on Verizon's end. We shut the equipment off for the rest of our trip and called for a refund on the 13th of Oct. We spoke to a representative named Juan, who again confirmed that it was Verizon's computer that had been the problem,  and we were assured that all fee's associated with the Jet Pack would be waived as the equipment never worked in the 1st place. He told us all we needed to do was return the broken equipment and that he would send us a return label. We received the return label and sent the equipment back on the 22nd of Oct. On our next bill no credits of any kind had been applied? We promptly picked up the phone and called Verizon again, on Oct 31st,  to find out what was going on? This time we spoke to Lou Ann. After about an hour and a half she finally managed to remove the fee's, or so we thought, and we hung up satisfied. On 11/5 our Nov. bill arrived again with no credits of any kind. We thought maybe the billing cycle hadn't had time to catch up with our most recent conversation so we called just to verify. This time we spoke to Moncheria. She did not understand what had happened and had to reenter the same refund that Lou Ann had earlier. Again another hour and a half on the phone. Today,11/28, we received our most recent bill and again no credits of any kind??? We picked up the phone and called again. This time we explained to Christian, (the above story), and she put us on the phone with her supervisor Carson. Carson proceeded to tell us that ALL of the previous representatives we had spoken to were wrong and that since we had not returned the equipment within 14 days of receiving it that we were beyond the limits of the refund policy, (which means we would have had to return it before we left on our trip), and the best she could do was offer us coupons for the future to offset THEIR mistake! No thank you I will keep my cash in my pocket!
    1st of all we ordered it for the 1st of Oct. not for 9th of Sept.
    Secondly we were told to be sure and activate it within 14 days or we would lose the line, never any mention of a refund time limit. (Who buys stuff anticipating an immediate refund?)
    And 3d THE EQUIPMENT NEVER WORKED IN THE 1ST PLACE!!
    Now Verizon is asking for $343.34 in fee's for something that never worked in the 1st place!! This is ridiculous and those fee's are defiantly under dispute! The way I see it trying to hold me to a contract that Verizon breached by sending out faulty equipment is just wrong! 

    Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".  You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information.  This should be checked on a frequent basis  as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

  • Why page is being unpublished when moving from Manage Content and Structure ?

    Hello,
    I am getting strange behavior in Manage Content and Structure as below :
    when I move published pages from site 1 to site 2 , all moved pages in
    site 2 are being unpublished !!
    and mention below status :
    Status: Checked in and viewable by authorized users.  
    how to move pages from
    Manage Content and Structure so that I don't need to publish the moved pages manually ?
    Thanks and Regards,
    Dipti
    Dipti Chhatrapati

    http://www.dotnetspark.com/links/28950-move-page-site-content-and-structure-alters.aspx
    http://social.technet.microsoft.com/Forums/en-US/c614408f-d6cf-4d8a-9ab0-46b2ef405824/move-page-in-site-content-and-structure-alters-revision-history-and-makes-old-content-available?forum=sharepointadminlegacy
    This is a default behavior as a new content is added to site 2 with a different metadata so it is marked as unpublished

Maybe you are looking for

  • Error 1406 while installing SQL server 2005 on windows 2003 64 bit standard

    Hi Gurus, When I am trying to install SQL SERVER 2005 on Windows Serevr 2005 i get the error code 1406 I tried using the script sql4sap.vbs. and tried to set the named instance. please suggest Please find the contents of the Summary.txt Microsoft SQL

  • Screen is faded and depixalated.  What's up?

    I have a 24inch screen iMac Model A1225.   2.66 GHz Intel Core 2 Duo processor, 6MB  Mac OSX and iLife The problem is over the last couple of days the screen has become depixalated faded and very washed out.  Throwing shades of light pink.   My usage

  • Error in XML element

    Dear Experts, I am working on SOAP <-> SAP-PI <-> SAP ECC(Proxy). I am testing with ALTOVA XML Spy. For this I collected the WSDL from the Sender agreement by saving the file once the "Display WSDL" is selected. The error fails with the below message

  • [Desktop][Other] Custom UI Color #OLDGREENFTW

    The NEW SHADE OF GREEN SUCKS big time, while you want to stick with new shade for the logo, I want the ability to change the UI color to my licking, give us options to change the UI color such as the buttons, the current song played, the current play

  • Accesing file details of a burn folder

    Hi, I would like to know if there is any particular function in cocoa or in c which can give me the original path of all the alias files inside a burn directory? For example, if i have 2 files in a burn directory say aa.txt and bb.txt which are alias