Why am I being told I can't "Bring Your Own Device"?

According to this campaign they have, you can "get that old unused phone" and "Bring Your Own Device". Bring Your Own Device (BYOD) to Prepaid, Plus Enjoy Flexible Plans
They don't even use terminology like "select devices", but when I have tried bringing my HTC DNA which was released in Nov 2012, they tell me that it isn't compatible with the prepaid 4g plans. Yet the new G3 and some newer phones, and some older phones I can trade in mine to get $60 and buy one of those instead. I asked online, and on a call and people have told me I shouldn't have a problem using the $45 prepaid plan with my HTC DNA, but my local store tells me I can't. I'm not under contract, and my phone is inactive atm so its not anything like that. Anybody have any suggestions or insight?

Someone else said Apple's servers are having problems tonight. Just try again later.

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Can you save your own theme and button set up so I can use the same format

Can you save your own theme and button set up, so I can use this same format for similar content. I want to keep the button content and the theme the same without having to create it everytime? I am trying to streamline the process for multiple dvd's with the same menu and buttons but different content. Does that make sense?

I am only new to this caper too, but I am pretty sure you can save a theme as a favourite by pressing the "save theme as favourite" button under file. If you have edited an existing theme but don't want to lose it, make sure you untick the replace existing button.

Why am I being told my email address has changed and need to change it for my apple id to work?

Not just iTunes store, but every day or so, when I'm trying to check for updated apps in iTunes, or download something on iPhone or update OS X software via App Store, I'm told that my email address has changed and I need to update it before I can download tunes from iTunes.
I then get redirected to a page where my apple id is shown (my email address), the address field is blank and a couple of password fields with ****** in them.
I put my email address (apple id) back in and all is well.
Why is it being reset all the time?
I don't have another apple id with the same address, but I do have a lot of devices using my one apple id:
A Mac (Lion latest)
iPhone 4S (iOS5 latest)
iPad 1 (iOS5 latest)
iTunes on XP (latest iTunes)
iPhone 3G (iPhone OS 3 - yea, really ancient)
Apple TV 1 (latest)
Wondering if one of these could be causing a reset.

this can happen when the billing address in your appleid info is not EXACTLY the same as your bank details, depending of the bank (see if you right "st" instead "street" maybe)
check out this article:
support.apple.com/kb/TS1646

[rant] Order cancelled and promotion code no longer works despite being told I can reuse it

I need to get this off my chest, as I see 2 similar posts regarding this same problem. If bestbuy.com proceeds to take in an order and cancel it, you should also be able to reissue a promotion code. Particularly because bestbuy.com customer service admits that the order was cancelled because something in your system flagged the credit card, but could not explain why, and said that it looks like all the credit card information was correct.
I tried to purchase an item with a mover's coupon. Order went through with the promo code. Great! Then I get an email saying that it was cancelled. I immediately called and spoke with someone for 19 minutes who told me that she couldn't tell why the order was cancelled, but that it looks like all the credit card information was correct despite the system saying credit card could not be verified. I explicitly asked her about the promo code I applied, and she stated that I could reuse it since the order was cancelled. She even told me that I could go into a physical store and place the order with a salesperson there to redo the order and use the same credit card if I wanted. So somehow that credit card won't work online, but it would work in a store.
I then proceeded to try to reorder online with another credit card. To my surprise, the promo code was rejected. My blood started boiling because I had asked about this exact thing. Cue second phone call to customer support. This time I was on the phone for 49 minutes, only to get hung up on. Now, I am livid.
So, everytime an agent comes on the phone, they ask for my phone number and email address. How convenient for you to take all that information down, hang up on me, and not call me back. I'll give you the benefit of the doubt -- maybe you accidently hit the wrong button or had a bad connection, but you should have at least called me back since you were actively working on my case. After another call to customer service, and being on hold for 5 minutes, I gave up.
As far as I'm concerned, you are worst than Comcast.

Good morning apathykillz,
Ordering on BestBuy.com with a Movers Coupon is a great way to save time and money while shopping for your latest device! It is discouraging to hear we may have been unable to verify some of your information, leading to your order's cancelation. It is also unfortunate to hear that you may have been provided some misinformation in regards to the Movers Coupon. Sadly, the Movers Coupon is a one-time use coupon, and cannot be refunded or reissued. I apologize for any hassle that this issue may have caused you.
With that said, I was unable to locate your order using the email address you registered with the forum, and I would like to look further into this with you. Please be aware that I am sending you a private message to gather further information. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Why am i being billed an early termination fee for a device returned within the 2 weeks?

Why am I being billed for a device I returned within the two week period plus another 105 fees on top of that? This is appalling. My husband got cancer and I couldn't afford the extra devices we got on Black Friday so returned them within the two week period and are now being billed $280 in extra fees plus tax? I think this is fraudulent charges and I can get no help calling - I was sent to a disconnected number after waiting over 20 minutes.

yes I did --- it was a PROMO and the reps lied to me. I've been a customer for over 10 years and am so disgusted I think I am going to have to change carriers. I run a PR firm and have NEVER been treated with such disregard and been subject to a bait and switch. It is no wonder Verizon is being taken to task for such unfair business practices.

What is the point in this "BScatalyst" if can not use your own domain name?!

the marketing of adobe BScatalyst is a enigma for me. What is it? when you can´t use your domain name?!

I think you need to do a lot of research and a lot of reading.
The point is: adobe has NOTHING TO OFFER besides the software (muse) for
developing a site.
Sorry to repeat this a lot but your not correct here as well.
Muse came recently and is a simple tool to help get people into making sites from the graphics and design industry basically. BC Has a full template, layout and code system:
http://docs.businesscatalyst.com/dev-assets/reference#!/module-reference/photo-galleries/m odule_photogallery.html
It has API Access, it can be developed using any coding software from Dreamweaver to Coda 2. This for many is the primary method of creating BC websites and has been for years, even before Adobe purchased the BC company.
It is always being updated as you can see with the new rendering engine and liquid markup:
http://www.businesscatalyst.com/bc-blog
The point is the CC atracts amatures, like my self, to devope sites, but
they have NOTHING to offer on the hosting side of the work.
Sorry, but none of this is correct. CC is a service created by Adobe to take all its software into the cloud, it is not just there to develop sites. In terms of storing your work in the cloud that is one of its primary functions. Ignoring BC and websites you can store your files, PSD's through your Creative Cloud account.
Your post was put under moderation automatically by the forum software because how you posted it. The caps will do it.
everything above here are without ANY interest for the common amateur muse developer. Why do you think we use muse?!
I communicate, I read and know a lot of Muse developers, Again your not correct here as well. Sorry for repeating this but this again simply not true and pretty much everything you have said so far is that.
A lot of Muse users develop very nice looking but basic in function websites, there are a lot who would like to do more such as eCommerce etc, you are not the norm in your thinking off what everything is from CC, BC and the web.
CMS me here, SAAS me there, and business analysis me over again. IT IS OF NO INTEREST FOR US MILLIONS OF MUSE USERS!
Again, this is not true. Most of the posts I see from Muse users is how they do more with BC and many want and ask how to upgrade their CC BC to offer more features. The Creative Cloud version of BC is the VERY BASIC version of it, it does not have most of the abilities it has if you have one of the higher plans.
See here:
US Yearly Pricing | Adobe Business Catalyst
A complementary product to Muse is HOSTING!
Creative Cloud is Adobe moving into the Cloud space for their products and services, Muse is an entry level designer based peace of software to create basic websites. Business Catalayst is what you do not want to research into and hosting is just storage basically.
Adobe Business Catalyst
In terms of your website, people make sites just for family etc and put them on the web, Real domain or not you can build a site for what ever you want. But its a website and will be out there on the web. Search engines like google will index such sites so if you do not want them out there on the internet do not create them to make them available.
I do not mean to be rude, but your comments are not valid and going no where. You not really understanding what anything is, your complaining about things are not true or things that you think do not exist when they do.
I have been developing sites on the Business Catalyst platform for over 5 years and using other coding platforms and other CMS's for longer then that. I am considered one of the people outside BC who know the platform for the most so please trust in what I am saying here.
If you want just hosting just use Creative Cloud or something like dropbox.
If you want to learn more about the web or building sites etc I suggest you go lean, there are many great resources out there.

How can you add your own print and export buttons to the CR viewer toolbar?

I posted a previous question that was asking how to get around the Information Bar in IE7 when you export and print. Unfortunately the CR viewer file download code gets blocked by IE7 because the buttons don't directly download the file. However, I have been able to get a regular button that calls the following code and streams the file to the client and IE7 does not block it.
Sub PrintPDF(sender As Object, e As System.EventArgs)
     Dim crReportDocument as ReportDocument
     Dim crExportOptions as ExportOptions
     Dim crDiskFileDestinationOptions as DiskFileDestinationOptions
     Dim Fname as string
     CrReportDocument = New ReportDocument()
     CrReportDocument.Load(Server.MapPath("estactionlist.rpt"))
     Fname = Server.MapPath("./") & Session.SessionID.ToString & ".pdf"
     CrDiskFileDestinationOptions = New DiskFileDestinationOptions()
     CrDiskFileDestinationOptions.DiskFileName = FName
     CrExportOptions = crReportDocument.ExportOptions
     With crExportOptions
          .DestinationOptions = CrDiskFileDestinationOptions
          .ExportDestinationType = ExportDestinationType.DiskFile
          .ExportFormatType = ExportFormatType.PortableDocFormat
     End With
     CrReportDocument.Export()
     Response.ClearContent()
     Response.ClearHeaders()
                Response.AddHeader("content-disposition", "attachment;filename=test.pdf")
                Response.ContentType = "application/pdf"
                Response.Charset = ""
                Response.WriteFile(Fname)
                Response.Flush()
     Response.Close()
     System.IO.File.Delete(Fname)
End Sub
So here are my questions?
1. Is it possible to add a custom print control/icon to the CR viewer toolbar?
2. If one is not possible, then is it possible to override the CR viewer print and export buttons with your own subroutines like the one above?
I just want my page to look nice and hate to have print and export buttons outside of my CR viewer.
Thanks,
Kevin

It might be possible to replace the buttons in a windows app since you can retrieve the toolbar as a toolbar object in the winform viewer ( ToolStrip toolBar = (ToolStrip) crystalReportViewer1.Controls[3]; ) however with a web app, it's a lot more difficult.
The problem is that that you need to parse the Request string to try and figure out if the print / export button was clicked. The code below makes the print button disappear if you click it, so you should be able to modify it to call your custom printing / exporting code instead (You have to do this check in a postback)
        Dim I As Integer = 0
        If Request.Form.AllKeys.Length > 0 Then
            For I = 0 To Request.Form.AllKeys.Length - 1
                Response.Write(Request.Form.Keys(I).ToString & "<BR>")
                If Request.Form.Keys(I).ToString = "CrystalReportViewer2:_ctl2:_ctl2.x" Then
                    CrystalReportViewer2.HasPrintButton = False
                End If
            Next
       End If
Shawn

You can't access your own content from the top menu anymore?

Apple made a monumental FAIL decision for me regarding the new Apple TV.
They really want to force feed their iTunes store to us so badly that they have now stripped all of your own content from the main menu.
No longer can you go to TV Shows and watch... well, YOUR TV shows. Apple buried all of your personal content a couple of menus deep. In fact, the entire Music category is Now gone! Unbelievable!
And I can't use album covers for a screen saver anymore? That was a great feature! i guess they don't want music associated with a TV device. Very bad decision in my opinion.
This unit is a step BACK, not forward.
Am is missing something? is there a way to get this content back to the front so I can easily access my stuff?

Frozo wrote:
Apple made a monumental FAIL decision for me regarding the new Apple TV.
agreed
They really want to force feed their iTunes store to us so badly that they have now stripped all of your own content from the main menu.
agreed. the appletv is now an itunes store device (with your own content as a side issue).
No longer can you go to TV Shows and watch... well, YOUR TV shows. Apple buried all of your personal content a couple of menus deep. In fact, the entire Music category is Now gone! Unbelievable!
agreed
And I can't use album covers for a screen saver anymore? That was a great feature! i guess they don't want music associated with a TV device. Very bad decision in my opinion.
agreed
This unit is a step BACK, not forward.
agreed
Am is missing something? is there a way to get this content back to the front so I can easily access my stuff?
you're not missing anything unfortunately.

Why am I being told that a JPEG file that I made changes to in Photoshop 6 (CS6) can't be saved? The message I get says that either the file is locked and I don't have permission to execute this or another program is using this file.

i recently purchased a 21.5 iMac with Yosemite (10.10.1) and was disappointed to discover that my CS6 programs are not functioning correctly. I am unable to use the "Save As" command when making changes to a JPEG file in Photoshop. The message I get says that either another program is using the file or it is locked and I don't have permission to execute that command. I'm experiencing a similar problem in Bridge when trying to move an unwanted file to the Trash. Again, I get a message telling me that i don't have permission to do this. Lastly, I'm unable to open any Camera Raw files. Any suggestions? I had no problems with the Mavericks OS on my old iMac and although it's much slower, I'm tempted to go back to using my old iMac. At this point, I feel as if I've just wasted $2300+ (tax included).

Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Why am I being told to authorize my computer in iTunes when I've already done so.

I am trying to determine why I keep getting a popup window telling me that I have to authorize my computer when I'm synching my iPad (which is about two months old). The message is that I need to authorize the computer and when I do so I'm told I have authorized 5 computers (which I haven't) and this is the last one. The problem is also that I've been using this computer to access my iTunes, synch iPhone and iPad for over a year so the computer has already been authorized!

Doublechecking ... is the iPhone still syncing okay? Or is that giving you the same message as the iPad?

Why am I being told that Adobe will no longer allow Elements 12 to Connect to their Servers ?

Hello
I have recently purchased and installed Elements 12, using an official Adobe download link, but the Photo Editor will simply not connect to the Adobe server - even though Organizer does.
Each time I attempt to connect to the Photo Editor, the Login screen just 'hangs' with a rotating hour glass.
The best 'advice' I have had from Adobe is that they no longer support Elements 12 and I have to upgrade to 13 because they will not allow 12 to connect to their servers when logging on?
If Adobe will not support Elements 12, why is it still possible to purchase and download Elements 12 using sites such Amazon, PC World etc:
http://www.amazon.co.uk/Adobe-Photoshop-Elements-12-Mac/dp/B00EWH8ATA
http://www.pcworld.co.uk/gbuk/software-gaming-books/software/creativity/photo-video-editin g/adobe-photoshop-elements-12-21748037-pdt.html
Also, this would mean that all existing 12 users would have to upgrade - this doesn't sound quite correct to me; Could some from Adobe please comment ?
Regards

Hi Gary,
That should indicate that you can reach the servers but something could be blocking the ports used to log in.
Can you please try the following diagnostic test.
Close any open applications - the test requires a restart of your system
Click on the start button and in the search field, enter msconfig
It should find msconfig.exe - select that
In the system configuration window, select the Diagnostic startup option (middle one) and click on OK
It will think for a while and then ask if you want restart now or later - go for the restart
When the system has restarted (in a limited form), log in and see if you can load the editor
After the test, run msconfig again and select the Normal startup option (top one) and click on OK
It will think again and ask about the restart - restart the system
When the system loads, it should be back to your normal startup.
If the editor did load during the diagnostic startup but not normally, then there must be a clash somewhere - now we have to find out where.
Brian

Just back from Italy any I have updates to apps. When I try to update I am being told I can't update from Italian store! How do I change back to australian store please.

Just back from Italy. Have apps to update but being denied as I appear to be logged into the Italian site. How can I get back to the Aussie site ea?

Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.

Just did software update now "must restore" with itunes but am being told it can't be restored

did a software update on my 5 now it says it needs to be restored but itunes says it can not be restored. "unable to continue withactivation" Does anyone have suggestion s?

In defense of original poster, I have had so many issues with hacking and bots, etc. - & I am certainly not jailbroken - that it has become ridiculous. There's tons of information out there about this growing problem.

HT4623 I tried to download the ios 6.1.1 and I keep being told it can't download because I'm no longer connected to the internet

When trying to install the ios 6.1.1 update, I get a message saying I can't install because I'm no longer connected to the internet. Every other app that requires internet connection work fine.

METHODS:
A :
Go to settings, then iTunes and apps, click on your Apple ID and then sign out. Sign back in and see if it works.
B :
Double-tap the Home button to bring about the multitasking screen
Navigate to “Settings” then swipe up on the Settings app to send it off the screen, thereby quitting
Go back to the home screen, relaunch Settings, and try to download the update again.
C :
Open Settings and go to “General” followed by “Reset”
Choose “Reset Network Settings” and tap the red text to confirm the reset – this will trash the network configuration and restart iOS
When booted back to the home screen, reconnect to a Wi-Fi network through settings
Install the iOS update as usual
Keep me posted

So basically passbook is card star but you can't add your own cards in manually?

So if passbook is like news stand and you can only use cards that are in the App Store, then isn't it just like cardstar? Or Thin Wallet? Whut makes passbook SOOOOO special?

Part of the reason for such stuttery playback performance lies with the limitations of the single SATA connection (channel) itself. You see, SATA is not full duplex, but only half-duplex. That means that a block of transfers going in one direction must be completed before a block of transfers can even begin in the opposite direction. Think of the SATA channel (single connection) as a single-lane stretch of highway with traffic signals at each end. What's worse, that single disk must also deal with the Windows pagefile, the media cache, previews and various other things all going on at the same time. As a result, the effective performance of that single disk can plummet by a factor of six: That single disk, after accounting for all of the tasks it must perform at the same time as video playback, is left with only about 32 MB/s of bandwidth available for Premiere Pro.
In other words, that single disk is being severely overworked as it is.

Why am I being told I can't "Bring Your Own Device"?

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