Why am I unable to sign in to app store or iTunes store?

I am unable to sign into my apple ID to use app store because it says the ID hasn't been used in ITunes store. But it won't let me do that either.

Reset your iPad. You need to start all over again with setting up your ipad and use a real email address that's already created.

Similar Messages

  • Why i can't report problem about in-app purchase on iTune stores.

    I buy in-app purchase in game "contract killer 2" but it said purchase fail. I buy it again and again but it still said purchase fail. Next time my bank called me to warning about paying from credit card for 100$. Until this morning I recieve Email from apple about cost of in-app purchase. It has 2 bills for 100$, so I open Emails to report problem from iTunes but I can't do anything because when I click report problem it open browse and open apple support pages all times. What can I do?? Please help me.

    You will need to do what it says, contact iTunes support. Click the Support tab above, then the link in the Contact Us area and you'll be guided.
    Regards.

  • Why i am unable to sign in when i put my existing apple id to the itunes

    why i am unable to sign in when i put my existing apple id to the itunes

    Try resetting through your computer..

  • HT204053 why are not all my songs I have purchased in the itunes store and are on my computer not on my phone?

    why are not all my songs I have purchased in the itunes store and are on my computer not on my phone?  Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs.  Do I have to pay for itunes match for this?

    Welcome to the Apple Community.
    Have you actually selected them to be synced to your device from the iTunes sync settings.

  • Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

    Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

    If you are using your account's balance then the price of the song should be deducted from it immediately, if you are using a credit card then it may take a day or two for it to appear on your card's statement

  • HT203167 I am unable to recover my purchased ringtones from the itunes store. Does anyone know how to do this?

    I am unable to recover my purchased ringtones from the itunes store. Does anyone know how to do this?

    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. If yours doesn't show (you've tried logging out and back into your account to see if it then shows ?), and you didn't have any pre-orders or auto-renewing subscriptions that might have used it, then you could try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS3694 I am unable to view My Wish List on the ITunes Store After installing the updated ITunes. It shows an Error -1202 and says try again later. But it never works.

    I am unable to view My Wish List on the ITunes Store After installing the updated ITunes. It shows an Error -1202 and says try again later. But it never works.

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • HT201272 why can't I re-download already purchased music from the itunes store?

    why can't I re-download already purchased music from the itunes store?

    What country are you in ? Re-downloading music isn't currently possible in all countries (the record companies need to agree to it for each country). If you are in a country where music can be re-downloaded, then if the tracks are still in the store then they should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.

  • I was trying to download a free app from the iTunes Store,and was asked to update my method of payment. I did ,and was denied. Why was I denied if the app is free?

    I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?

    If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.

  • Why won't my iPhone 4 on iOS5 sync updated apps from the iTunes store?

    Why won't my iPhone 4 on iOS5 sync updated apps from the iTunes store?

    Did you by any chance sync the phone to a different computer that uses a different Apple ID?

  • Hello , i have a problem i cant download any apps with my itune store .Does anybody have an idea why ?

    Here my problem i cant download any apps with my itune store it just dont work ..
    Evreytime that i click on a apps to download (wich is most of the time a free apps)
    It just dont work . These no message it just do not download
    Does anybody have an idea why ?
    Please help me ! :)

    Hello Martiexo,
    The following article can help re-establish a good connection between your iPhone and the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Mac App Store -- why can't I 'gift' Mac Apps? Gifting specific apps in the iTunes store is easy. This is not the case on the Apple Mac App Store.

    Why can't I 'gift' Mac Apps? Gifting specific apps in the iTunes store is easy. This is not the case on the Apple Mac App Store.

    An alternative is to purchase an iTunes gift card that can be redeemed for apps in the Mac App Store.
    Buy Apple Gift Cards, iTunes Gift Cards & iPhone Gift Cards - Apple Store (U.S.)
    iTunes Store: How to redeem a code
    You can provide feedback to Apple >  Apple - iTunes - Feedback

  • Why am I unable to sign-in as prompted when attempting to update apps?

    When i attempt to update an app, the popup says "sign-in required."  The options provided are Cancel or Continue. But when I select Continue, nothing happens. I am unable to update the apps.

    Hi, Jim4313. 
    Thank you for visiting Apple Support Communities. 
    I would recommend closing all open applications in multitasking and power cycling the device.  If the issue persists try signing into the iTunes Store on the device through Settings > iTunes & App Store > click on the Apple ID > Sign In.  Make sure to attempt the updates after processing each steps. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    You can also try signing into the iTunes Store via iTunes on your computer.  Once you do this, follow any of the prompts it requests and then try processing the updates. 
    Cheers,
    Jason H. 

  • Why am I unable to sign onto wayport at McDonalds?

    I am unable to sign on to Wayport at McDonalds using Firefox for Windows. I am able to do so with all other browsers - including Firefox 4.0 for Ubuntu 11.o4. The Error received is '''Zero Sized Reply'''

    recall it having problems with accounts you automaticly get with your google account so I made
    another one using youtube and that worked not sure if it's a general problem but read some people advice it

  • I am unable to sign into the App and iTunes Store.

    Hi
    I recently bought an ipad mini ,  a few months old . Since yesterday I am unable to sign in to the app and iTunes Store. When I clink on a game link I want to install I am asked for my password and then a pop up appears saying I cannot connect to the App Store .
    I have changed my password , checked my settings and also checked my wifi connection .
    I hope someone can help .
    Regards
    Yamini

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-thttp://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes-http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

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